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Apple Computing Products:
macOS - Notebook Hardware
Macbook pro retina (mid2014) - crushed screen?
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<blockquote data-quote="Exodist" data-source="post: 1638921" data-attributes="member: 284358"><p>Like I said, from the picture you posted. It doesn't look like you caused this IMHO. It could have had a hairline fracture that was missed by Q&A. You seem like a fairly honest person that just seems to "give to much information" when talking. This is why I recommend you to be concise with your statement and do not let them milk you for an answer they want to hear. Just tell them what I mentioned to you before. Don't talk to them any more then that, if they ask you anything, don't try to make up or give any more information. Just stand there and look stupid. </p><p></p><p>I am not trying to teach anyone how to get away with breaking their system, its just I have had to deal with people many times before that seem to always be out to prove everyone is else is at fault. Even though their paycheck is not effected by the outcome of their decision. </p><p></p><p>Just walk in their, tell them that the screen appears to be cracked. You think it was from the factory and you have did nothing to cause this and have only used it normally without any abuse. </p><p></p><p>If they ask you anything else, just stick to your statement and say "you don't know" or "no I didn't do anything to cause it".. </p><p></p><p>If it helps, go look at other hardware while they examine you system. That way they can't find a reason to not accept the warranty.</p></blockquote><p></p>
[QUOTE="Exodist, post: 1638921, member: 284358"] Like I said, from the picture you posted. It doesn't look like you caused this IMHO. It could have had a hairline fracture that was missed by Q&A. You seem like a fairly honest person that just seems to "give to much information" when talking. This is why I recommend you to be concise with your statement and do not let them milk you for an answer they want to hear. Just tell them what I mentioned to you before. Don't talk to them any more then that, if they ask you anything, don't try to make up or give any more information. Just stand there and look stupid. I am not trying to teach anyone how to get away with breaking their system, its just I have had to deal with people many times before that seem to always be out to prove everyone is else is at fault. Even though their paycheck is not effected by the outcome of their decision. Just walk in their, tell them that the screen appears to be cracked. You think it was from the factory and you have did nothing to cause this and have only used it normally without any abuse. If they ask you anything else, just stick to your statement and say "you don't know" or "no I didn't do anything to cause it".. If it helps, go look at other hardware while they examine you system. That way they can't find a reason to not accept the warranty. [/QUOTE]
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Apple Computing Products:
macOS - Notebook Hardware
Macbook pro retina (mid2014) - crushed screen?
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