Forums
New posts
Articles
Product Reviews
Policies
FAQ
Log in
Register
What's new
Search
Search
Search titles only
By:
New posts
Menu
Log in
Register
Install the app
Install
Forums
Apple Computing Products:
macOS - Operating System
Macbook Pro random resets.
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="ngearing" data-source="post: 1619321" data-attributes="member: 135851"><p>Hey guys,</p><p>I've started having problems with my MacBook Pro Retina, Mid 2012, i7.</p><p>Every now and then the screen will just go black with keyboard still lit up, then it will restart and display an error report. Can anyone help me diagnose the problem?</p><p></p><p></p><p>Here is the error report:</p><p></p><p>Anonymous UUID: B07CA781-A777-A0E7-BF97-7ED651D9F96E</p><p></p><p>Wed Nov 12 20:46:26 2014</p><p>panic(cpu 2 caller 0xffffff7fa4005eaa): "AGC GPU REGISTER RESTORE FAILED : rdar://7254528, VendorID invalid"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.6.22/src/AppleMuxControl/kext/AGCPowerManagement.cpp:1114</p><p>Backtrace (CPU 2), Frame : Return Address</p><p>0xffffff815afb3de0 : 0xffffff8022222f79 </p><p>0xffffff815afb3e60 : 0xffffff7fa4005eaa </p><p>0xffffff815afb3ea0 : 0xffffff7fa4008650 </p><p>0xffffff815afb3ec0 : 0xffffff80226b359b </p><p>0xffffff815afb3f20 : 0xffffff802224a20a </p><p>0xffffff815afb3fb0 : 0xffffff80222d7607 </p><p> Kernel Extensions in backtrace:</p><p> com.apple.driver.AppleMuxControl(3.6.22)[32862231-50BC-3AF6-87A2-703321AE4F90]@0xffffff7fa3ffa000->0xffffff7fa400dfff</p><p> dependency: com.apple.driver.AppleGraphicsControl(3.6.22)[AA46D551-BE0F-33DA-93A3-8F46197BB36F]@0xffffff7fa3ff2000</p><p> dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xffffff7fa30c3000</p><p> dependency: com.apple.iokit.IOPCIFamily(2.9)[2852ACFE-FD28-3C37-9B39-885201BB8D25]@0xffffff7fa28bf000</p><p> dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[75D81741-64C1-3941-ADFA-9D6B6C434EE4]@0xffffff7fa317c000</p><p> dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[80899285-3952-30DA-A0F9-357C51E104CF]@0xffffff7fa3ff5000</p><p></p><p>BSD process name corresponding to current thread: kernel_task</p><p></p><p>Mac OS version:</p><p>13F34</p><p></p><p>Kernel version:</p><p>Darwin Kernel Version 13.4.0: Sun Aug 17 19:50:11 PDT 2014; root:xnu-2422.115.4~1/RELEASE_X86_64</p><p>Kernel UUID: 9477416E-7BCA-3679-AF97-E1EAAD3DD5A0</p><p>Kernel slide: 0x0000000022000000</p><p>Kernel text base: 0xffffff8022200000</p><p>System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)</p><p></p><p>System uptime in nanoseconds: 14246446063021</p><p>last loaded kext at 13847523909735: com.apple.iokit.IOBluetoothUSBDFU 4.2.7f3 (addr 0xffffff7fa46e0000, size 12288)</p><p>last unloaded kext at 13952792096439: com.apple.driver.AppleUSBCDC 4.2.1b5 (addr 0xffffff7fa466d000, size 16384)</p><p>loaded kexts:</p><p>com.attotech.driver.ATTOiSCSI 3.4.1b1</p><p>com.apple.filesystems.afpfs 11.1</p><p>com.apple.nke.asp-tcp 8.0.1</p><p>com.apple.filesystems.smbfs 2.0.3</p><p>com.apple.driver.AppleHWSensor 1.9.5d0</p><p>com.apple.driver.AudioAUUC 1.60</p><p>com.apple.filesystems.autofs 3.0</p><p>com.apple.GeForce 8.2.6</p><p>com.apple.iokit.IOBluetoothSerialManager 4.2.7f3</p><p>com.apple.driver.AGPM 100.14.34</p><p>com.apple.driver.X86PlatformShim 1.0.0</p><p>com.apple.driver.ApplePlatformEnabler 2.0.9d7</p><p>com.apple.driver.AppleMikeyHIDDriver 124</p><p>com.apple.driver.AppleUpstreamUserClient 3.5.13</p><p>com.apple.driver.AppleMikeyDriver 2.6.3f4</p><p>com.apple.driver.AppleHDA 2.6.3f4</p><p>com.apple.iokit.IOUserEthernet 1.0.0d1</p><p>com.apple.driver.AppleIntelHD4000Graphics 8.2.8</p><p>com.apple.Dont_Steal_Mac_OS_X 7.0.0</p><p>com.apple.driver.AppleSMCLMU 2.0.4d1</p><p>com.apple.driver.AppleMuxControl 3.6.22</p><p>com.apple.driver.AppleIntelFramebufferCapri 8.2.8</p><p>com.apple.driver.AppleMCCSControl 1.2.5</p><p>com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.7f3</p><p>com.apple.driver.AppleSMCPDRC 1.0.0</p><p>com.apple.driver.AppleLPC 1.7.0</p><p>com.apple.driver.AppleHWAccess 1</p><p>com.apple.driver.AppleThunderboltIP 1.1.2</p><p>com.apple.driver.AppleUSBTCButtons 240.2</p><p>com.apple.driver.AppleUSBTCKeyboard 240.2</p><p>com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1</p><p>com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1</p><p>com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1</p><p>com.apple.BootCache 35</p><p>com.apple.driver.XsanFilter 404</p><p>com.apple.driver.AppleSDXC 1.5.2</p><p>com.apple.iokit.IOAHCIBlockStorage 2.6.0</p><p>com.apple.driver.AppleUSBHub 683.4.0</p><p>com.apple.driver.AirPort.Brcm4331 700.20.22</p><p>com.apple.driver.AppleAHCIPort 3.0.5</p><p>com.apple.driver.AppleUSBEHCI 660.4.0</p><p>com.apple.driver.AppleUSBXHCI 683.4.0</p><p>com.apple.driver.AppleSmartBatteryManager 161.0.0</p><p>com.apple.driver.AppleACPIButtons 2.0</p><p>com.apple.driver.AppleRTC 2.0</p><p>com.apple.driver.AppleHPET 1.8</p><p>com.apple.driver.AppleSMBIOS 2.1</p><p>com.apple.driver.AppleACPIEC 2.0</p><p>com.apple.driver.AppleAPIC 1.7</p><p>com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1</p><p>com.apple.nke.applicationfirewall 153</p><p>com.apple.security.quarantine 3</p><p>com.apple.driver.AppleIntelCPUPowerManagement 217.92.1</p><p>com.apple.security.SecureRemotePassword 1.0</p><p>com.apple.kext.triggers 1.0</p><p>com.apple.iokit.IOAcceleratorFamily 98.23</p><p>com.apple.nvidia.driver.NVDAGK100Hal 8.2.6</p><p>com.apple.nvidia.driver.NVDAResman 8.2.6</p><p>com.apple.iokit.IOSerialFamily 10.0.7</p><p>com.apple.driver.DspFuncLib 2.6.3f4</p><p>com.apple.vecLib.kext 1.0.0</p><p>com.apple.iokit.IOAudioFamily 1.9.7fc2</p><p>com.apple.kext.OSvKernDSPLib 1.14</p><p>com.apple.iokit.IOBluetoothFamily 4.2.7f3</p><p>com.apple.iokit.IOSurface 91.1</p><p>com.apple.driver.AppleSMBusPCI 1.0.12d1</p><p>com.apple.driver.AppleGraphicsControl 3.6.22</p><p>com.apple.iokit.IOAcceleratorFamily2 98.23</p><p>com.apple.AppleGraphicsDeviceControl 3.6.22</p><p>com.apple.driver.AppleBacklightExpert 1.0.4</p><p>com.apple.iokit.IONDRVSupport 2.4.1</p><p>com.apple.driver.AppleSMBusController 1.0.12d1</p><p>com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.7f3</p><p>com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.7</p><p>com.apple.driver.X86PlatformPlugin 1.0.0</p><p>com.apple.driver.AppleSMC 3.1.8</p><p>com.apple.driver.IOPlatformPluginFamily 5.7.1d6</p><p>com.apple.driver.AppleHDAController 2.6.3f4</p><p>com.apple.iokit.IOGraphicsFamily 2.4.1</p><p>com.apple.iokit.IOHDAFamily 2.6.3f4</p><p>com.apple.driver.AppleUSBMultitouch 240.10</p><p>com.apple.iokit.IOUSBHIDDriver 660.4.0</p><p>com.apple.driver.AppleThunderboltDPInAdapter 3.1.7</p><p>com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7</p><p>com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5</p><p>com.apple.driver.AppleUSBMergeNub 650.4.0</p><p>com.apple.driver.AppleUSBComposite 656.4.1</p><p>com.apple.driver.AppleThunderboltNHI 2.0.1</p><p>com.apple.iokit.IOThunderboltFamily 3.3.1</p><p>com.apple.iokit.IOUSBUserClient 660.4.2</p><p>com.apple.iokit.IO80211Family 640.36</p><p>com.apple.iokit.IONetworkingFamily 3.2</p><p>com.apple.iokit.IOAHCIFamily 2.6.5</p><p>com.apple.iokit.IOUSBFamily 686.4.1</p><p>com.apple.driver.AppleEFINVRAM 2.0</p><p>com.apple.driver.AppleEFIRuntime 2.0</p><p>com.apple.iokit.IOHIDFamily 2.0.0</p><p>com.apple.iokit.IOSMBusFamily 1.1</p><p>com.apple.security.sandbox 278.11.1</p><p>com.apple.kext.AppleMatch 1.0.0d1</p><p>com.apple.security.TMSafetyNet 7</p><p>com.apple.driver.AppleKeyStore 2</p><p>com.apple.driver.DiskImages 371.1</p><p>com.apple.iokit.IOStorageFamily 1.9</p><p>com.apple.iokit.IOReportFamily 23</p><p>com.apple.driver.AppleFDEKeyStore 28.30</p><p>com.apple.driver.AppleACPIPlatform 2.0</p><p>com.apple.iokit.IOPCIFamily 2.9</p><p>com.apple.iokit.IOACPIFamily 1.4</p><p>com.apple.kec.pthread 1</p><p>com.apple.kec.corecrypto 1.0</p><p>Model: MacBookPro10,1, BootROM MBP101.00EE.B02, 4 processors, Intel Core i7, 2.3 GHz, 8 GB, SMC 2.3f36</p><p>Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In</p><p>Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533642465238432D50422020</p><p>Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533642465238432D50422020</p><p>AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (5.106.98.100.22)</p><p>Bluetooth: Version 4.2.7f3 14616, 3 services, 15 devices, 1 incoming serial ports</p><p>Network Service: Wi-Fi, AirPort, en0</p><p>Serial ATA Device: APPLE SSD SD256E, 251 GB</p><p>USB Device: Hub</p><p>USB Device: FaceTime HD Camera (Built-in)</p><p>USB Device: Hub</p><p>USB Device: Hub</p><p>USB Device: Apple Internal Keyboard / Trackpad</p><p>USB Device: BRCM20702 Hub</p><p>USB Device: Bluetooth USB Host Controller</p><p>Thunderbolt Bus: MacBook Pro, Apple Inc., 23.4</p></blockquote><p></p>
[QUOTE="ngearing, post: 1619321, member: 135851"] Hey guys, I've started having problems with my MacBook Pro Retina, Mid 2012, i7. Every now and then the screen will just go black with keyboard still lit up, then it will restart and display an error report. Can anyone help me diagnose the problem? Here is the error report: Anonymous UUID: B07CA781-A777-A0E7-BF97-7ED651D9F96E Wed Nov 12 20:46:26 2014 panic(cpu 2 caller 0xffffff7fa4005eaa): "AGC GPU REGISTER RESTORE FAILED : rdar://7254528, VendorID invalid"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.6.22/src/AppleMuxControl/kext/AGCPowerManagement.cpp:1114 Backtrace (CPU 2), Frame : Return Address 0xffffff815afb3de0 : 0xffffff8022222f79 0xffffff815afb3e60 : 0xffffff7fa4005eaa 0xffffff815afb3ea0 : 0xffffff7fa4008650 0xffffff815afb3ec0 : 0xffffff80226b359b 0xffffff815afb3f20 : 0xffffff802224a20a 0xffffff815afb3fb0 : 0xffffff80222d7607 Kernel Extensions in backtrace: com.apple.driver.AppleMuxControl(3.6.22)[32862231-50BC-3AF6-87A2-703321AE4F90]@0xffffff7fa3ffa000->0xffffff7fa400dfff dependency: com.apple.driver.AppleGraphicsControl(3.6.22)[AA46D551-BE0F-33DA-93A3-8F46197BB36F]@0xffffff7fa3ff2000 dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xffffff7fa30c3000 dependency: com.apple.iokit.IOPCIFamily(2.9)[2852ACFE-FD28-3C37-9B39-885201BB8D25]@0xffffff7fa28bf000 dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[75D81741-64C1-3941-ADFA-9D6B6C434EE4]@0xffffff7fa317c000 dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[80899285-3952-30DA-A0F9-357C51E104CF]@0xffffff7fa3ff5000 BSD process name corresponding to current thread: kernel_task Mac OS version: 13F34 Kernel version: Darwin Kernel Version 13.4.0: Sun Aug 17 19:50:11 PDT 2014; root:xnu-2422.115.4~1/RELEASE_X86_64 Kernel UUID: 9477416E-7BCA-3679-AF97-E1EAAD3DD5A0 Kernel slide: 0x0000000022000000 Kernel text base: 0xffffff8022200000 System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F) System uptime in nanoseconds: 14246446063021 last loaded kext at 13847523909735: com.apple.iokit.IOBluetoothUSBDFU 4.2.7f3 (addr 0xffffff7fa46e0000, size 12288) last unloaded kext at 13952792096439: com.apple.driver.AppleUSBCDC 4.2.1b5 (addr 0xffffff7fa466d000, size 16384) loaded kexts: com.attotech.driver.ATTOiSCSI 3.4.1b1 com.apple.filesystems.afpfs 11.1 com.apple.nke.asp-tcp 8.0.1 com.apple.filesystems.smbfs 2.0.3 com.apple.driver.AppleHWSensor 1.9.5d0 com.apple.driver.AudioAUUC 1.60 com.apple.filesystems.autofs 3.0 com.apple.GeForce 8.2.6 com.apple.iokit.IOBluetoothSerialManager 4.2.7f3 com.apple.driver.AGPM 100.14.34 com.apple.driver.X86PlatformShim 1.0.0 com.apple.driver.ApplePlatformEnabler 2.0.9d7 com.apple.driver.AppleMikeyHIDDriver 124 com.apple.driver.AppleUpstreamUserClient 3.5.13 com.apple.driver.AppleMikeyDriver 2.6.3f4 com.apple.driver.AppleHDA 2.6.3f4 com.apple.iokit.IOUserEthernet 1.0.0d1 com.apple.driver.AppleIntelHD4000Graphics 8.2.8 com.apple.Dont_Steal_Mac_OS_X 7.0.0 com.apple.driver.AppleSMCLMU 2.0.4d1 com.apple.driver.AppleMuxControl 3.6.22 com.apple.driver.AppleIntelFramebufferCapri 8.2.8 com.apple.driver.AppleMCCSControl 1.2.5 com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.7f3 com.apple.driver.AppleSMCPDRC 1.0.0 com.apple.driver.AppleLPC 1.7.0 com.apple.driver.AppleHWAccess 1 com.apple.driver.AppleThunderboltIP 1.1.2 com.apple.driver.AppleUSBTCButtons 240.2 com.apple.driver.AppleUSBTCKeyboard 240.2 com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1 com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1 com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1 com.apple.BootCache 35 com.apple.driver.XsanFilter 404 com.apple.driver.AppleSDXC 1.5.2 com.apple.iokit.IOAHCIBlockStorage 2.6.0 com.apple.driver.AppleUSBHub 683.4.0 com.apple.driver.AirPort.Brcm4331 700.20.22 com.apple.driver.AppleAHCIPort 3.0.5 com.apple.driver.AppleUSBEHCI 660.4.0 com.apple.driver.AppleUSBXHCI 683.4.0 com.apple.driver.AppleSmartBatteryManager 161.0.0 com.apple.driver.AppleACPIButtons 2.0 com.apple.driver.AppleRTC 2.0 com.apple.driver.AppleHPET 1.8 com.apple.driver.AppleSMBIOS 2.1 com.apple.driver.AppleACPIEC 2.0 com.apple.driver.AppleAPIC 1.7 com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1 com.apple.nke.applicationfirewall 153 com.apple.security.quarantine 3 com.apple.driver.AppleIntelCPUPowerManagement 217.92.1 com.apple.security.SecureRemotePassword 1.0 com.apple.kext.triggers 1.0 com.apple.iokit.IOAcceleratorFamily 98.23 com.apple.nvidia.driver.NVDAGK100Hal 8.2.6 com.apple.nvidia.driver.NVDAResman 8.2.6 com.apple.iokit.IOSerialFamily 10.0.7 com.apple.driver.DspFuncLib 2.6.3f4 com.apple.vecLib.kext 1.0.0 com.apple.iokit.IOAudioFamily 1.9.7fc2 com.apple.kext.OSvKernDSPLib 1.14 com.apple.iokit.IOBluetoothFamily 4.2.7f3 com.apple.iokit.IOSurface 91.1 com.apple.driver.AppleSMBusPCI 1.0.12d1 com.apple.driver.AppleGraphicsControl 3.6.22 com.apple.iokit.IOAcceleratorFamily2 98.23 com.apple.AppleGraphicsDeviceControl 3.6.22 com.apple.driver.AppleBacklightExpert 1.0.4 com.apple.iokit.IONDRVSupport 2.4.1 com.apple.driver.AppleSMBusController 1.0.12d1 com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.7f3 com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.7 com.apple.driver.X86PlatformPlugin 1.0.0 com.apple.driver.AppleSMC 3.1.8 com.apple.driver.IOPlatformPluginFamily 5.7.1d6 com.apple.driver.AppleHDAController 2.6.3f4 com.apple.iokit.IOGraphicsFamily 2.4.1 com.apple.iokit.IOHDAFamily 2.6.3f4 com.apple.driver.AppleUSBMultitouch 240.10 com.apple.iokit.IOUSBHIDDriver 660.4.0 com.apple.driver.AppleThunderboltDPInAdapter 3.1.7 com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7 com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5 com.apple.driver.AppleUSBMergeNub 650.4.0 com.apple.driver.AppleUSBComposite 656.4.1 com.apple.driver.AppleThunderboltNHI 2.0.1 com.apple.iokit.IOThunderboltFamily 3.3.1 com.apple.iokit.IOUSBUserClient 660.4.2 com.apple.iokit.IO80211Family 640.36 com.apple.iokit.IONetworkingFamily 3.2 com.apple.iokit.IOAHCIFamily 2.6.5 com.apple.iokit.IOUSBFamily 686.4.1 com.apple.driver.AppleEFINVRAM 2.0 com.apple.driver.AppleEFIRuntime 2.0 com.apple.iokit.IOHIDFamily 2.0.0 com.apple.iokit.IOSMBusFamily 1.1 com.apple.security.sandbox 278.11.1 com.apple.kext.AppleMatch 1.0.0d1 com.apple.security.TMSafetyNet 7 com.apple.driver.AppleKeyStore 2 com.apple.driver.DiskImages 371.1 com.apple.iokit.IOStorageFamily 1.9 com.apple.iokit.IOReportFamily 23 com.apple.driver.AppleFDEKeyStore 28.30 com.apple.driver.AppleACPIPlatform 2.0 com.apple.iokit.IOPCIFamily 2.9 com.apple.iokit.IOACPIFamily 1.4 com.apple.kec.pthread 1 com.apple.kec.corecrypto 1.0 Model: MacBookPro10,1, BootROM MBP101.00EE.B02, 4 processors, Intel Core i7, 2.3 GHz, 8 GB, SMC 2.3f36 Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533642465238432D50422020 Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533642465238432D50422020 AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (5.106.98.100.22) Bluetooth: Version 4.2.7f3 14616, 3 services, 15 devices, 1 incoming serial ports Network Service: Wi-Fi, AirPort, en0 Serial ATA Device: APPLE SSD SD256E, 251 GB USB Device: Hub USB Device: FaceTime HD Camera (Built-in) USB Device: Hub USB Device: Hub USB Device: Apple Internal Keyboard / Trackpad USB Device: BRCM20702 Hub USB Device: Bluetooth USB Host Controller Thunderbolt Bus: MacBook Pro, Apple Inc., 23.4 [/QUOTE]
Verification
Post reply
Forums
Apple Computing Products:
macOS - Operating System
Macbook Pro random resets.
Top