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Apple Computing Products:
macOS - Notebook Hardware
MacBook Pro problems
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<blockquote data-quote="MYmacROX" data-source="post: 1401695" data-attributes="member: 92466"><p>The black screen when you open the lid is probably just the normal sleep mode. You just press any key to wake up the display. That's <u><em>probably</em></u> what's going on with that.</p><p></p><p>But the fact that you're experiencing multiple issues could be of concern. Especially so soon after you purchased it. Unless you have some 3rd party app installed that's supposed to override some basic functions of OSX. Especially apps that give you themes are guilty of causing weird issues. If you haven't installed anything like that, then you definitely want to take it to the Genius Bar. They will keep it for a few days if necessary to replicate your issues. They will probably be able to fix it, but if not they will give you a replacement. I'm not 100% certain that they will <em>offer</em> to transfer all your data for you, but I'm pretty sure they will do it if you ask them nicely. <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite1" alt=":)" title="Smile :)" loading="lazy" data-shortname=":)" /></p><p></p><p>Wait and see what happens with the Genius Bar and take it from there.</p></blockquote><p></p>
[QUOTE="MYmacROX, post: 1401695, member: 92466"] The black screen when you open the lid is probably just the normal sleep mode. You just press any key to wake up the display. That's [U][I]probably[/I][/U] what's going on with that. But the fact that you're experiencing multiple issues could be of concern. Especially so soon after you purchased it. Unless you have some 3rd party app installed that's supposed to override some basic functions of OSX. Especially apps that give you themes are guilty of causing weird issues. If you haven't installed anything like that, then you definitely want to take it to the Genius Bar. They will keep it for a few days if necessary to replicate your issues. They will probably be able to fix it, but if not they will give you a replacement. I'm not 100% certain that they will [I]offer[/I] to transfer all your data for you, but I'm pretty sure they will do it if you ask them nicely. :) Wait and see what happens with the Genius Bar and take it from there. [/QUOTE]
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Apple Computing Products:
macOS - Notebook Hardware
MacBook Pro problems
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