macbook pro crashing when I launch a game

[rgoodson979]

When I start up a game I purchased in the App Store my computer crashes. Sometimes but not overtime I get the message that my computer had to restart because of a problem. My question is why and how do I fix it?

**NOTE**: It only does this when I try to launch the game, the game loads to it's main menu and then the computer crashes.

This is what it said after it rebooted and I reported the problem.






Fri Dec 12 16:44:20 2014


*** Panic Report ***
panic(cpu 3 caller 0xffffff7f98f4cf63): "GPU Panic: [<None>] 5 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0xffffff80bdeb1000 0x0a5480a2, D0, P2/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.7.21/src/AppleMuxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 3), Frame : Return Address
0xffffff801e10af50 : 0xffffff801633a811
0xffffff801e10afd0 : 0xffffff7f98f4cf63
0xffffff801e10b0b0 : 0xffffff7f96ec2b9f
0xffffff801e10b170 : 0xffffff7f96f8c18e
0xffffff801e10b1b0 : 0xffffff7f96f8c1fe
0xffffff801e10b220 : 0xffffff7f9720b056
0xffffff801e10b350 : 0xffffff7f96faf82d
0xffffff801e10b370 : 0xffffff7f96ec95f1
0xffffff801e10b420 : 0xffffff7f96ec70fc
0xffffff801e10b620 : 0xffffff7f96ec8a4b
0xffffff801e10b6f0 : 0xffffff7f98553efa
0xffffff801e10b860 : 0xffffff7f9853698d
0xffffff801e10b8a0 : 0xf




Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i7, 2.66 GHz, 4 GB, SMC 1.58f17
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x384A53463235363634485A2D314731443120
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x384A53463235363634485A2D314731443120
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.24)
Bluetooth: Version 4.3.1f2 15015, 3 services, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST9500325ASG, 500.11 GB
Serial ATA Device: MAT****ADVD-R UJ-898
USB Device: Hub
USB Device: USB Receiver
USB Device: Apple Internal Keyboard / Trackpad
USB Device: Internal Memory Card Reader
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Hub
USB Device: IR Receiver
USB Device: Built-in iSight
Thunderbolt Bus:

 

[chscag]

That's not the full panic report. The next time it crashes, copy the full panic report to the clipboard and then post it here for us to look at. Also include full specs of your MacBook Pro and version of OS X you're running.

 

[rgoodson979]

That's not the full panic report. The next time it crashes, copy the full panic report to the clipboard and then post it here for us to look at. Also include full specs of your MacBook Pro and version of OS X you're running.

Anonymous UUID: 377118ED-B3D3-4D30-DBC5-CBDAD112EB37

Fri Dec 12 19:53:54 2014

*** Panic Report ***
panic(cpu 2 caller 0xffffff7f8f94cf63): "GPU Panic: [<None>] 5 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0xffffff80b47cb000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.7.21/src/AppleMuxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 2), Frame : Return Address
0xffffff80a3a52c80 : 0xffffff800cd3a811
0xffffff80a3a52d00 : 0xffffff7f8f94cf63
0xffffff80a3a52de0 : 0xffffff7f8d8c2b9f
0xffffff80a3a52ea0 : 0xffffff7f8d98c18e
0xffffff80a3a52ee0 : 0xffffff7f8d98c1fe
0xffffff80a3a52f50 : 0xffffff7f8dc0bb9c
0xffffff80a3a53090 : 0xffffff7f8dc369a2
0xffffff80a3a530d0 : 0xffffff7f8da054d1
0xffffff80a3a53100 : 0xffffff7f8dbaf033
0xffffff80a3a53250 : 0xffffff7f8dbaf192
0xffffff80a3a532b0 : 0xffffff7f8d9c3a62
0xffffff80a3a53480 : 0xffffff7f8d9c320b
0xffffff80a3a534c0 : 0xffffff7f8d9d3340
0xffffff80a3a53520 : 0xffffff7f8d9c78cb
0xffffff80a3a53550 : 0xffffff7f8d8acf53
0xffffff80a3a53580 : 0xffffff7f8d8ac655
0xffffff80a3a535a0 : 0xffffff7f8d8acfe0
0xffffff80a3a535e0 : 0xffffff7f8d8ac4ab
0xffffff80a3a53680 : 0xffffff7f8d89eded
0xffffff80a3a53720 : 0xffffff7f8d8c71b5
0xffffff80a3a53920 : 0xffffff7f8d8c819c
0xffffff80a3a53a00 : 0xffffff7f8da65de3
0xffffff80a3a53a20 : 0xffffff7f8da66336
0xffffff80a3a53ae0 : 0xffffff7f8da5b3cf
0xffffff80a3a53c70 : 0xffffff7f8d874824
0xffffff80a3a53cf0 : 0xffffff7f8d863fc4
0xffffff80a3a53d70 : 0xffffff7f8d866f9a
0xffffff80a3a53db0 : 0xffffff7f8d866816
0xffffff80a3a53e20 : 0xffffff7f8d82b81f
0xffffff80a3a53e60 : 0xffffff7f8d82ab50
0xffffff80a3a53e90 : 0xffffff7f8d826d33
0xffffff80a3a53ef0 : 0xffffff800d2d7162
0xffffff80a3a53f40 : 0xffffff800d2d507d
0xffffff80a3a53f80 : 0xffffff800d2d5146
0xffffff80a3a53fb0 : 0xffffff800ce192c7
Kernel Extensions in backtrace:
com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0xffffff7f8d81b000->0xffffff7f8d855fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff7f8d524000
com.apple.iokit.IONDRVSupport(2.4.1)[F4738C55-B507-3627-A9CA-3D29A5230A03]@0xffffff7f8d862000->0xffffff7f8d871fff
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0xffffff7f8d81b000
dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff7f8d524000
com.apple.nvidia.classic.NVDAResmanTesla(10.0)[796AE430-39FB-3255-8161-D52AFA28EE2B]@0xffffff7f8d872000->0xffffff7f8dadbfff
dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff7f8d524000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[F4738C55-B507-3627-A9CA-3D29A5230A03]@0xffffff7f8d862000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0xffffff7f8d81b000
com.apple.nvidia.classic.NVDANV50HalTesla(10.0)[7FE40648-F15F-3E18-91E2-FDDDF4CDA355]@0xffffff7f8dae6000->0xffffff7f8dd8ffff
dependency: com.apple.nvidia.classic.NVDAResmanTesla(10.0.0)[796AE430-39FB-3255-8161-D52AFA28EE2B]@0xffffff7f8d872000
dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff7f8d524000
com.apple.driver.AppleMuxControl(3.7.21)[32B7E2DE-1F9D-3555-B687-7A76A62B81D2]@0xffffff7f8f93e000->0xffffff7f8f951fff
dependency: com.apple.driver.AppleGraphicsControl(3.7.21)[62689710-EEA7-307A-AC83-B8F25DA88A6A]@0xffffff7f8f936000
dependency: com.apple.iokit.IOACPIFamily(1.4)[70E2B65E-A91A-3522-A1A0-79FD63EABB4C]@0xffffff7f8d7a9000
dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff7f8d524000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0xffffff7f8d81b000
dependency: com.apple.driver.AppleBacklightExpert(1.1.0)[0183904C-6A16-32C4-9405-EEFD7F820B02]@0xffffff7f8f939000

BSD process name corresponding to current thread: kernel_task

Mac OS version:
14B25

Kernel version:
Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64
Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61
Kernel slide: 0x000000000ca00000
Kernel text base: 0xffffff800cc00000
__HIB text base: 0xffffff800cb00000
System model name: MacBookPro6,2 (Mac-F22586C8)

System uptime in nanoseconds: 981237763795
last loaded kext at 58921238377: com.apple.driver.AudioAUUC 1.70 (addr 0xffffff7f8f1db000, size 32768)
last unloaded kext at 396198079571: com.apple.driver.AppleUSBUHCI 656.4.1 (addr 0xffffff7f8e0df000, size 65536)
loaded kexts:
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.14.37
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.3.1f2
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleMikeyDriver 267.0
com.apple.driver.AppleHDA 267.0
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.1f2
com.apple.driver.AppleMuxControl 3.7.21
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleIntelHDGraphics 10.0.0
com.apple.driver.AppleIntelHDGraphicsFB 10.0.0
com.apple.GeForceTesla 10.0.0
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.driver.AppleMCCSControl 1.2.10
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleHV 1
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBCardReader 3.5.0
com.apple.driver.AppleIRController 327.5
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.iokit.SCSITaskUserClient 3.7.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.5
com.apple.driver.AppleFWOHCI 5.5.2
com.apple.driver.AppleUSBHub 705.4.1
com.apple.iokit.AppleBCM5701Ethernet 10.1.2b3
com.apple.driver.AirPort.Brcm4331 800.20.24
com.apple.driver.AppleUSBEHCI 705.4.14
com.apple.driver.AppleAHCIPort 3.0.7
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.AppleGraphicsDeviceControl 3.7.21
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.driver.DspFuncLib 267.0
com.apple.kext.OSvKernDSPLib 1.15
com.apple.iokit.IOAudioFamily 200.6
com.apple.vecLib.kext 1.2.0
com.apple.iokit.IOSurface 97
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.1f2
com.apple.iokit.IOBluetoothFamily 4.3.1f2
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleGraphicsControl 3.7.21
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.nvidia.classic.NVDANV50HalTesla 10.0.0
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.nvidia.classic.NVDAResmanTesla 10.0.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleHDAController 267.0
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOHDAFamily 267.0
com.apple.driver.IOPlatformPluginFamily 5.8.0d49
com.apple.driver.AppleSMC 3.1.9
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.0
com.apple.iokit.IOUSBMassStorageClass 3.7.0
com.apple.driver.CoreStorage 471
com.apple.driver.AppleUSBMultitouch 245.2
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.0
com.apple.iokit.IOFireWireFamily 4.5.6
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.iokit.IO80211Family 700.52
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.7.0
com.apple.iokit.IOUSBFamily 705.4.14
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 389.1
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.Libm 1
com.apple.kec.pthread 1
Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i7, 2.66 GHz, 4 GB, SMC 1.58f17
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x384A53463235363634485A2D314731443120
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x384A53463235363634485A2D314731443120
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.24)
Bluetooth: Version 4.3.1f2 15015, 3 services, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST9500325ASG, 500.11 GB
Serial ATA Device: MAT****ADVD-R UJ-898
USB Device: Hub
USB Device: USB Receiver
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
USB Device: Internal Memory Card Reader
USB Device: Hub
USB Device: Built-in iSight
USB Device: IR Receiver
Thunderbolt Bus:



-----------------------------------------------------------------------------------------------------------------

OS X Yosemite 10.10.1

MacBook Pro (15-inch, Mid 2010)
Processor 2.66 GHz Intel Core i7
Graphics Intel HD Graphics 288 MB
Memory 4GB
Storage 474.01 free of 498.88

Hope this was enough.

 

[chscag]

Hope this was enough.

Yes, it was enough. You had a GPU crash (graphics processor) see below:

panic(cpu 2 caller 0xffffff7f8f94cf63): "GPU Panic: [<None>] 5 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0xffffff80b47cb000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.7.21/src/AppleMuxControl/kext/GPUPanic.cpp:127

Your model MacBook Pro with dual graphics (NVIDIA GeForce GT 330M and Intel HD Graphics) is known to have problems with the NVIDIA GPU. It was the subject of an Apple recall and free repair, however, that is no longer in effect.

What happened is when you ran that game it put stress on the GPU and caused the panic. It's probably going to happen over again whenever you run a graphics intensive program. Not much you can do about that without spending a bunch of money to change out the logic board.

If there's an Apple store nearby your home, you might take it on in to them and have them run diagnostics on it. The diagnostics are free as long as you use an Apple store to do them.

 

[rgoodson979]

Yes, it was enough. You had a GPU crash (graphics processor) see below:



Your model MacBook Pro with dual graphics (NVIDIA GeForce GT 330M and Intel HD Graphics) is known to have problems with the NVIDIA GPU. It was the subject of an Apple recall and free repair, however, that is no longer in effect.

What happened is when you ran that game it put stress on the GPU and caused the panic. It's probably going to happen over again whenever you run a graphics intensive program. Not much you can do about that without spending a bunch of money to change out the logic board.

If there's an Apple store nearby your home, you might take it on in to them and have them run diagnostics on it. The diagnostics are free as long as you use an Apple store to do them.

Dang, well thanks for the help. This macbook was gifted to me by a friend so I have no warranty on it or anything like that. And the nearest apple store to me is in another state. Thanks for your help anyway.

 

[rgoodson979]

Also what kind of a logic board would you recommend?

 

[chscag]

Also what kind of a logic board would you recommend?

The logic board is the "motherboard" and a very expensive item. Only an exact Apple replacement can be used. Prices can vary anywhere from $300 to $500 for a logic board. If the machine was a gift, I would just use it as is until it went out all together. In the meantime, save your $ for a new MacBook Pro.

 

[johnodd4]

I would recommend something still call apple support still ask them if there is anything that can be done for the machine because you would be surprised apple might still fix it a lady in my macslug computer group bought a 2011 macbook pro used and got the cd drive replace for free from apple with no warranty at all i would call and see if they can still fix it

 

[rgoodson979]

The logic board is the "motherboard" and a very expensive item. Only an exact Apple replacement can be used. Prices can vary anywhere from $300 to $500 for a logic board. If the machine was a gift, I would just use it as is until it went out all together. In the meantime, save your $ for a new MacBook Pro.

Well I found a "fix" to the issue. I found an app called gfxcardstatus and it lets you choose which graphics card you will be using. The nvidia or the intel hd. If I make it use the intel hd the game runs perfect(I also set all of the settings like resolution and what not to low).

Thanks to everyone for the help though!

 

[chscag]

I found an app called gfxcardstatus and it lets you choose which graphics card you will be using.

That's a good solution without spending any $$ since the app is free. By the way, another benefit of using GfxCardStatus is that it saves your battery. But don't forget to start saving your pennies for a new machine since that fix is only temporary.