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Apple Computing Products:
macOS - Notebook Hardware
Macbook Pro 2014 keeps restarting over and over
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<blockquote data-quote="TommyBNSF" data-source="post: 1920252" data-attributes="member: 165074"><p>Hello all,</p><p></p><p>I have a Mid 2014 Macbook Pro Retina 15" that keeps rebooting due to an error. I was running OS 10.15.7 and just upgraded it to 11.7 and it keeps persisting. It's most noticeable when I have an external drive plugged in but it does it even without anything plugged in too other than headphones and the power cord. I'm at my wits end with this one and it makes it really difficult to do work when it keeps rebooting. It even did it 5 times in a row one morning in a span of 15 minutes.</p><p></p><p>Specs:</p><p>2.5 GHz Quad Core i7</p><p>16 GB 1600 MHz DDR3 RAM</p><p>Intel Iris Pro 1536 MB Graphics</p><p>500 GB SSD</p><p></p><p>Latest Crash Report</p><p></p><p>panic(cpu 0 caller 0xffffff8014ad0860): nvme: "Fatal error occurred. CSTS=0xffffffff US[1]=0x0 US[0]=0xd VID=0x126f DID=0x2262</p><p>. FW Revision=42A2S8MA\n"@/System/Volumes/Data/SWE/macOS/BuildRoots/37599d3d49/Library/Caches/com.apple.xbs/Sources/IONVMeFamily/IONVMeFamily-557.120.1/Common/IONVMeController.cpp:5499</p><p>Backtrace (CPU 0), Frame : Return Address</p><p>0xffffffb0c898b960 : 0xffffff801228a21d </p><p>0xffffffb0c898b9b0 : 0xffffff80123d1f43 </p><p>0xffffffb0c898b9f0 : 0xffffff80123c253a </p><p>0xffffffb0c898ba40 : 0xffffff801222ea2f </p><p>0xffffffb0c898ba60 : 0xffffff8012289a3d </p><p>0xffffffb0c898bb80 : 0xffffff8012289d33 </p><p>0xffffffb0c898bbf0 : 0xffffff8012a9beaa </p><p>0xffffffb0c898bc60 : 0xffffff8014ad0860 </p><p>0xffffffb0c898bc80 : 0xffffff8014ab545b </p><p>0xffffffb0c898bde0 : 0xffffff80129f2a95 </p><p>0xffffffb0c898be50 : 0xffffff80129f2996 </p><p>0xffffffb0c898be80 : 0xffffff80122d0935 </p><p>0xffffffb0c898bef0 : 0xffffff80122d18a4 </p><p>0xffffffb0c898bfa0 : 0xffffff801222e13e </p><p> Kernel Extensions in backtrace:</p><p> com.apple.iokit.IONVMeFamily(2.1)[5C274ABD-3D1E-38BA-8CAA-563D4EAAA3F7]@0xffffff8014aae000->0xffffff8014ad7fff</p><p> dependency: com.apple.driver.AppleEFINVRAM(2.1)[F2B03AE7-9071-3439-AA9A-027FDFC3F07D]@0xffffff80136fe000->0xffffff8013707fff</p><p> dependency: com.apple.driver.AppleMobileFileIntegrity(1.0.5)[D42DC560-2922-3408-AF59-822087D2041A]@0xffffff80138c0000->0xffffff80138d5fff</p><p> dependency: com.apple.iokit.IOPCIFamily(2.9)[443464B5-0BF2-330A-B522-1311882EC0A6]@0xffffff8014d6c000->0xffffff8014d94fff</p><p> dependency: com.apple.iokit.IOReportFamily(47)[7D3C3DE7-CF3D-33B5-977D-95497360F8D9]@0xffffff8014da3000->0xffffff8014da5fff</p><p> dependency: com.apple.iokit.IOStorageFamily(2.1)[10BBB3B1-42FA-35B6-A5D0-653DC38208B1]@0xffffff8014e6f000->0xffffff8014e80fff</p><p></p><p></p><p>Process name corresponding to current thread: kernel_task</p><p></p><p></p><p>Mac OS version:</p><p>20G817</p><p></p><p></p><p>Kernel version:</p><p>Darwin Kernel Version 20.6.0: Mon Aug 29 04:31:06 PDT 2022; root:xnu-7195.141.39~2/RELEASE_X86_64</p><p>Kernel UUID: 36422EC9-C3B4-3EEC-AE96-AADD49023F13</p><p>KernelCache slide: 0x0000000012000000</p><p>KernelCache base: 0xffffff8012200000</p><p>Kernel slide: 0x0000000012010000</p><p>Kernel text base: 0xffffff8012210000</p><p>__HIB text base: 0xffffff8012100000</p><p>System model name: MacBookPro11,2 (Mac-3CBD00234E554E41)</p><p></p><p></p><p>System shutdown begun: NO</p><p></p><p></p><p>Panic diags file available: YES (0x0)</p><p>Hibernation exit count: 0</p><p></p><p></p><p>System uptime in nanoseconds: 26209971058698</p><p>Last Sleep: absolute base_tsc base_nano</p><p> Uptime : 0x000017d67c03bfa5</p><p> Sleep : 0x000016258b1ea62c 0x0000000041ef1475 0x00000797cf8f8177</p><p> Wake : 0x000016259dc75f95 0x000000004270cd47 0x000016259451d5ae</p><p>last started kext at 1088490065252: @filesystems.exfat 1.4 (addr 0xffffff7fadaa3000, size 53248)</p><p>last stopped kext at 350053677822: >IOPlatformPluginLegacy 1.0.0 (addr 0xffffff7fad1a8000, size 36864)</p><p>loaded kexts:</p><p>@filesystems.exfat 1.4</p><p>>!AMikeyHIDDriver 131</p><p>>AudioAUUC 1.70</p><p>@filesystems.autofs 3.0</p><p>@fileutil 20.036.15</p><p>>X86PlatformShim 1.0.0</p><p>>AGPM 122.1</p><p>>!APlatformEnabler 2.7.0d0</p><p>>!AHDA 283.15</p><p>>!AUpstreamUserClient 3.6.8</p><p>>!AGraphicsDevicePolicy 6.3.6</p><p>@AGDCPluginDisplayMetrics 6.3.6</p><p>>pmtelemetry 1</p><p>|IOUserEthernet 1.0.1</p><p>>usb.!UUserHCI 1</p><p>|IO!BSerialManager 8.0.5d7</p><p>@Dont_Steal_Mac_OS_X 7.0.0</p><p>>!AHV 1</p><p>>!ADiskImages2 1</p><p>>!ABacklight 180.3</p><p>>!A!IHD5000Graphics 16.0.5</p><p>>!AThunderboltIP 4.0.3</p><p>>eficheck 1</p><p>>!AMCCSControl 1.14</p><p>>!ACameraInterface 7.6.0</p><p>>!A!ISlowAdaptiveClocking 4.0.0</p><p>>!ALPC 3.1</p><p>>!A!IFramebufferAzul 16.0.5</p><p>>!ASMCLMU 212</p><p>|IO!BUSBDFU 8.0.5d7</p><p>|SCSITaskUserClient 436.140.1</p><p>>!UTCKeyEventDriver 256</p><p>>!UCardReader 511.141.1</p><p>>!UTCButtons 256</p><p>>!UTCKeyboard 256</p><p>>!AFileSystemDriver 3.0.1</p><p>@filesystems.tmpfs 1</p><p>@filesystems.hfs.kext 556.100.12</p><p>@BootCache 40</p><p>@!AFSCompression.!AFSCompressionTypeZlib 1.0.0</p><p>@!AFSCompression.!AFSCompressionTypeDataless 1.0.0d1</p><p>@filesystems.apfs 1677.141.3</p><p>@private.KextAudit 1.0</p><p>>AirPort.BrcmNIC 1400.1.1</p><p>>!ASmartBatteryManager 161.0.0</p><p>>!ARTC 2.0</p><p>>!AACPIButtons 6.1</p><p>>!AHPET 1.8</p><p>>!ASMBIOS 2.1</p><p>>!AACPIEC 6.1</p><p>>!AAPIC 1.7</p><p>@!ASystemPolicy 2.0.0</p><p>@nke.applicationfirewall 311</p><p>|IOKitRegistryCompatibility 1</p><p>|EndpointSecurity 1</p><p>>!UAudio 405.39</p><p>@kext.triggers 1.0</p><p>>DspFuncLib 283.15</p><p>@kext.OSvKernDSPLib 529</p><p>|IOSerial!F 11</p><p>|IOAVB!F 940.4</p><p>@plugin.IOgPTPPlugin 985.2</p><p>|IOEthernetAVB!C 1.1.0</p><p>>!ABacklightExpert 1.1.0</p><p>>!AThunderboltDPOutAdapter 8.1.4</p><p>|IONDRVSupport 585.2</p><p>>!AGraphicsControl 6.3.6</p><p>@!AGPUWrangler 6.3.6</p><p>>!ASMBus!C 1.0.18d1</p><p>>!AHDA!C 283.15</p><p>|IOHDA!F 283.15</p><p>|IOAudio!F 300.6.1</p><p>@vecLib.kext 1.2.0</p><p>|IOSlowAdaptiveClocking!F 1.0.0</p><p>|IOAccelerator!F2 442.9</p><p>@!AGraphicsDeviceControl 6.3.6</p><p>|IOGraphics!F 585.2</p><p>>X86PlatformPlugin 1.0.0</p><p>>IOPlatformPlugin!F 6.0.0d8</p><p>|Broadcom!BHost!CUSBTransport 8.0.5d7</p><p>|IO!BHost!CUSBTransport 8.0.5d7</p><p>|IO!BHost!CTransport 8.0.5d7</p><p>>!UMultitouch 264</p><p>>usb.IOUSBHostHIDDevice 1.2</p><p>>usb.cdc 5.0.0</p><p>>usb.networking 5.0.0</p><p>>usb.!UHostCompositeDevice 1.2</p><p>>usb.!UHub 1.2</p><p>>!AThunderboltDPInAdapter 8.1.4</p><p>>!AThunderboltDPAdapter!F 8.1.4</p><p>>!AThunderboltPCIDownAdapter 4.1.1</p><p>>!ABSDKextStarter 3</p><p>|IOSurface 290.8.1</p><p>@filesystems.hfs.encodings.kext 1</p><p>>!AXsanScheme 3</p><p>|IONVMe!F 2.1.0</p><p>>usb.!UHostPacketFilter 1.0</p><p>|IOUSB!F 900.4.2</p><p>>!AThunderboltNHI 7.2.8</p><p>|IOThunderbolt!F 9.3.2</p><p>|IO80211!F 1200.12.2b1</p><p>|IOSkywalk!F 1</p><p>>mDNSOffloadUserClient 1.0.1b8</p><p>>corecapture 1.0.4</p><p>>!A!ILpssGspi 3.0.60</p><p>>usb.!UXHCIPCI 1.2</p><p>>usb.!UXHCI 1.2</p><p>>!AEFINVRAM 2.1</p><p>>!AEFIRuntime 2.1</p><p>|IOSMBus!F 1.1</p><p>|IOHID!F 2.0.0</p><p>$!AImage4 3.0.0</p><p>|IOTimeSync!F 985.2</p><p>|IONetworking!F 3.4</p><p>>DiskImages 493.0.0</p><p>|IO!B!F 8.0.5d7</p><p>|IOReport!F 47</p><p>|IO!BPacketLogger 8.0.5d7</p><p>$quarantine 4</p><p>$sandbox 300.0</p><p>@kext.!AMatch 1.0.0d1</p><p>|CoreAnalytics!F 1</p><p>>!ASSE 1.0</p><p>>!AKeyStore 2</p><p>>!UTDM 511.141.1</p><p>|IOUSBMass!SDriver 184.140.2</p><p>|IOSCSIBlockCommandsDevice 436.140.1</p><p>|IO!S!F 2.1</p><p>|IOSCSIArchitectureModel!F 436.140.1</p><p>>!AMobileFileIntegrity 1.0.5</p><p>@kext.CoreTrust 1</p><p>>!AFDEKeyStore 28.30</p><p>>!AEffaceable!S 1.0</p><p>>!ACredentialManager 1.0</p><p>>KernelRelayHost 1</p><p>|IOUSBHost!F 1.2</p><p>>!UHostMergeProperties 1.2</p><p>>usb.!UCommon 1.0</p><p>>!ABusPower!C 1.0</p><p>>!ASEPManager 1.0.1</p><p>>IOSlaveProcessor 1</p><p>>!AACPIPlatform 6.1</p><p>>!ASMC 3.1.9</p><p>|IOPCI!F 2.9</p><p>|IOACPI!F 1.4</p><p>>watchdog 1</p><p>@kec.pthread 1</p><p>@kec.corecrypto 11.1</p><p>@kec.Libm 1</p></blockquote><p></p>
[QUOTE="TommyBNSF, post: 1920252, member: 165074"] Hello all, I have a Mid 2014 Macbook Pro Retina 15" that keeps rebooting due to an error. I was running OS 10.15.7 and just upgraded it to 11.7 and it keeps persisting. It's most noticeable when I have an external drive plugged in but it does it even without anything plugged in too other than headphones and the power cord. I'm at my wits end with this one and it makes it really difficult to do work when it keeps rebooting. It even did it 5 times in a row one morning in a span of 15 minutes. Specs: 2.5 GHz Quad Core i7 16 GB 1600 MHz DDR3 RAM Intel Iris Pro 1536 MB Graphics 500 GB SSD Latest Crash Report panic(cpu 0 caller 0xffffff8014ad0860): nvme: "Fatal error occurred. CSTS=0xffffffff US[1]=0x0 US[0]=0xd VID=0x126f DID=0x2262 . FW Revision=42A2S8MA\n"@/System/Volumes/Data/SWE/macOS/BuildRoots/37599d3d49/Library/Caches/com.apple.xbs/Sources/IONVMeFamily/IONVMeFamily-557.120.1/Common/IONVMeController.cpp:5499 Backtrace (CPU 0), Frame : Return Address 0xffffffb0c898b960 : 0xffffff801228a21d 0xffffffb0c898b9b0 : 0xffffff80123d1f43 0xffffffb0c898b9f0 : 0xffffff80123c253a 0xffffffb0c898ba40 : 0xffffff801222ea2f 0xffffffb0c898ba60 : 0xffffff8012289a3d 0xffffffb0c898bb80 : 0xffffff8012289d33 0xffffffb0c898bbf0 : 0xffffff8012a9beaa 0xffffffb0c898bc60 : 0xffffff8014ad0860 0xffffffb0c898bc80 : 0xffffff8014ab545b 0xffffffb0c898bde0 : 0xffffff80129f2a95 0xffffffb0c898be50 : 0xffffff80129f2996 0xffffffb0c898be80 : 0xffffff80122d0935 0xffffffb0c898bef0 : 0xffffff80122d18a4 0xffffffb0c898bfa0 : 0xffffff801222e13e Kernel Extensions in backtrace: com.apple.iokit.IONVMeFamily(2.1)[5C274ABD-3D1E-38BA-8CAA-563D4EAAA3F7]@0xffffff8014aae000->0xffffff8014ad7fff dependency: com.apple.driver.AppleEFINVRAM(2.1)[F2B03AE7-9071-3439-AA9A-027FDFC3F07D]@0xffffff80136fe000->0xffffff8013707fff dependency: com.apple.driver.AppleMobileFileIntegrity(1.0.5)[D42DC560-2922-3408-AF59-822087D2041A]@0xffffff80138c0000->0xffffff80138d5fff dependency: com.apple.iokit.IOPCIFamily(2.9)[443464B5-0BF2-330A-B522-1311882EC0A6]@0xffffff8014d6c000->0xffffff8014d94fff dependency: com.apple.iokit.IOReportFamily(47)[7D3C3DE7-CF3D-33B5-977D-95497360F8D9]@0xffffff8014da3000->0xffffff8014da5fff dependency: com.apple.iokit.IOStorageFamily(2.1)[10BBB3B1-42FA-35B6-A5D0-653DC38208B1]@0xffffff8014e6f000->0xffffff8014e80fff Process name corresponding to current thread: kernel_task Mac OS version: 20G817 Kernel version: Darwin Kernel Version 20.6.0: Mon Aug 29 04:31:06 PDT 2022; root:xnu-7195.141.39~2/RELEASE_X86_64 Kernel UUID: 36422EC9-C3B4-3EEC-AE96-AADD49023F13 KernelCache slide: 0x0000000012000000 KernelCache base: 0xffffff8012200000 Kernel slide: 0x0000000012010000 Kernel text base: 0xffffff8012210000 __HIB text base: 0xffffff8012100000 System model name: MacBookPro11,2 (Mac-3CBD00234E554E41) System shutdown begun: NO Panic diags file available: YES (0x0) Hibernation exit count: 0 System uptime in nanoseconds: 26209971058698 Last Sleep: absolute base_tsc base_nano Uptime : 0x000017d67c03bfa5 Sleep : 0x000016258b1ea62c 0x0000000041ef1475 0x00000797cf8f8177 Wake : 0x000016259dc75f95 0x000000004270cd47 0x000016259451d5ae last started kext at 1088490065252: @filesystems.exfat 1.4 (addr 0xffffff7fadaa3000, size 53248) last stopped kext at 350053677822: >IOPlatformPluginLegacy 1.0.0 (addr 0xffffff7fad1a8000, size 36864) loaded kexts: @filesystems.exfat 1.4 >!AMikeyHIDDriver 131 >AudioAUUC 1.70 @filesystems.autofs 3.0 @fileutil 20.036.15 >X86PlatformShim 1.0.0 >AGPM 122.1 >!APlatformEnabler 2.7.0d0 >!AHDA 283.15 >!AUpstreamUserClient 3.6.8 >!AGraphicsDevicePolicy 6.3.6 @AGDCPluginDisplayMetrics 6.3.6 >pmtelemetry 1 |IOUserEthernet 1.0.1 >usb.!UUserHCI 1 |IO!BSerialManager 8.0.5d7 @Dont_Steal_Mac_OS_X 7.0.0 >!AHV 1 >!ADiskImages2 1 >!ABacklight 180.3 >!A!IHD5000Graphics 16.0.5 >!AThunderboltIP 4.0.3 >eficheck 1 >!AMCCSControl 1.14 >!ACameraInterface 7.6.0 >!A!ISlowAdaptiveClocking 4.0.0 >!ALPC 3.1 >!A!IFramebufferAzul 16.0.5 >!ASMCLMU 212 |IO!BUSBDFU 8.0.5d7 |SCSITaskUserClient 436.140.1 >!UTCKeyEventDriver 256 >!UCardReader 511.141.1 >!UTCButtons 256 >!UTCKeyboard 256 >!AFileSystemDriver 3.0.1 @filesystems.tmpfs 1 @filesystems.hfs.kext 556.100.12 @BootCache 40 @!AFSCompression.!AFSCompressionTypeZlib 1.0.0 @!AFSCompression.!AFSCompressionTypeDataless 1.0.0d1 @filesystems.apfs 1677.141.3 @private.KextAudit 1.0 >AirPort.BrcmNIC 1400.1.1 >!ASmartBatteryManager 161.0.0 >!ARTC 2.0 >!AACPIButtons 6.1 >!AHPET 1.8 >!ASMBIOS 2.1 >!AACPIEC 6.1 >!AAPIC 1.7 @!ASystemPolicy 2.0.0 @nke.applicationfirewall 311 |IOKitRegistryCompatibility 1 |EndpointSecurity 1 >!UAudio 405.39 @kext.triggers 1.0 >DspFuncLib 283.15 @kext.OSvKernDSPLib 529 |IOSerial!F 11 |IOAVB!F 940.4 @plugin.IOgPTPPlugin 985.2 |IOEthernetAVB!C 1.1.0 >!ABacklightExpert 1.1.0 >!AThunderboltDPOutAdapter 8.1.4 |IONDRVSupport 585.2 >!AGraphicsControl 6.3.6 @!AGPUWrangler 6.3.6 >!ASMBus!C 1.0.18d1 >!AHDA!C 283.15 |IOHDA!F 283.15 |IOAudio!F 300.6.1 @vecLib.kext 1.2.0 |IOSlowAdaptiveClocking!F 1.0.0 |IOAccelerator!F2 442.9 @!AGraphicsDeviceControl 6.3.6 |IOGraphics!F 585.2 >X86PlatformPlugin 1.0.0 >IOPlatformPlugin!F 6.0.0d8 |Broadcom!BHost!CUSBTransport 8.0.5d7 |IO!BHost!CUSBTransport 8.0.5d7 |IO!BHost!CTransport 8.0.5d7 >!UMultitouch 264 >usb.IOUSBHostHIDDevice 1.2 >usb.cdc 5.0.0 >usb.networking 5.0.0 >usb.!UHostCompositeDevice 1.2 >usb.!UHub 1.2 >!AThunderboltDPInAdapter 8.1.4 >!AThunderboltDPAdapter!F 8.1.4 >!AThunderboltPCIDownAdapter 4.1.1 >!ABSDKextStarter 3 |IOSurface 290.8.1 @filesystems.hfs.encodings.kext 1 >!AXsanScheme 3 |IONVMe!F 2.1.0 >usb.!UHostPacketFilter 1.0 |IOUSB!F 900.4.2 >!AThunderboltNHI 7.2.8 |IOThunderbolt!F 9.3.2 |IO80211!F 1200.12.2b1 |IOSkywalk!F 1 >mDNSOffloadUserClient 1.0.1b8 >corecapture 1.0.4 >!A!ILpssGspi 3.0.60 >usb.!UXHCIPCI 1.2 >usb.!UXHCI 1.2 >!AEFINVRAM 2.1 >!AEFIRuntime 2.1 |IOSMBus!F 1.1 |IOHID!F 2.0.0 $!AImage4 3.0.0 |IOTimeSync!F 985.2 |IONetworking!F 3.4 >DiskImages 493.0.0 |IO!B!F 8.0.5d7 |IOReport!F 47 |IO!BPacketLogger 8.0.5d7 $quarantine 4 $sandbox 300.0 @kext.!AMatch 1.0.0d1 |CoreAnalytics!F 1 >!ASSE 1.0 >!AKeyStore 2 >!UTDM 511.141.1 |IOUSBMass!SDriver 184.140.2 |IOSCSIBlockCommandsDevice 436.140.1 |IO!S!F 2.1 |IOSCSIArchitectureModel!F 436.140.1 >!AMobileFileIntegrity 1.0.5 @kext.CoreTrust 1 >!AFDEKeyStore 28.30 >!AEffaceable!S 1.0 >!ACredentialManager 1.0 >KernelRelayHost 1 |IOUSBHost!F 1.2 >!UHostMergeProperties 1.2 >usb.!UCommon 1.0 >!ABusPower!C 1.0 >!ASEPManager 1.0.1 >IOSlaveProcessor 1 >!AACPIPlatform 6.1 >!ASMC 3.1.9 |IOPCI!F 2.9 |IOACPI!F 1.4 >watchdog 1 @kec.pthread 1 @kec.corecrypto 11.1 @kec.Libm 1 [/QUOTE]
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Macbook Pro 2014 keeps restarting over and over
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