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Apple Computing Products:
macOS - Notebook Hardware
MacBook Pro 15-inch 2018 Trackpad issues
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<blockquote data-quote="Vision Dreamer" data-source="post: 1816555" data-attributes="member: 361145"><p>I tried the best with two different Apple senior advisers yesterday and today, for a replacement but no luck. They explained that they never ever replace machines unless it's the same issue three times. </p><p></p><p>Regarding your suggestion about making noise. Apple stores are usually busy where shouting may work, but I took it to an "authorized repair depot" for three reasons. (1) Apple recommended them. (2) It is down to street from where I live while the closest apple store is in the next town. (3) The apple store had estimated a week while the guys down the street promised two hours. I was very happy about the prospects of parting with my coveted MBP for only two hours. Little good did that do, because it's been more t a week since I dropped it off. Also, shouting would not work at the authorized repair depot (Jump+) because they are never busy.</p><p></p><p>The latest from the tech. regarding the repair is that the wrong logic board was delivered yesterday. My guess is that standard logic boards would be readily available but a logic board with a beefed up components (CPU, RAM, SSD and graphics), would likely have to built and shipped from their facility in China. They said it would be here tomorrow!!!</p></blockquote><p></p>
[QUOTE="Vision Dreamer, post: 1816555, member: 361145"] I tried the best with two different Apple senior advisers yesterday and today, for a replacement but no luck. They explained that they never ever replace machines unless it's the same issue three times. Regarding your suggestion about making noise. Apple stores are usually busy where shouting may work, but I took it to an "authorized repair depot" for three reasons. (1) Apple recommended them. (2) It is down to street from where I live while the closest apple store is in the next town. (3) The apple store had estimated a week while the guys down the street promised two hours. I was very happy about the prospects of parting with my coveted MBP for only two hours. Little good did that do, because it's been more t a week since I dropped it off. Also, shouting would not work at the authorized repair depot (Jump+) because they are never busy. The latest from the tech. regarding the repair is that the wrong logic board was delivered yesterday. My guess is that standard logic boards would be readily available but a logic board with a beefed up components (CPU, RAM, SSD and graphics), would likely have to built and shipped from their facility in China. They said it would be here tomorrow!!! [/QUOTE]
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Apple Computing Products:
macOS - Notebook Hardware
MacBook Pro 15-inch 2018 Trackpad issues
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