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Apple Computing Products:
macOS - Notebook Hardware
MacBook Pro 15-inch 2018 Trackpad issues
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<blockquote data-quote="Vision Dreamer" data-source="post: 1816165" data-attributes="member: 361145"><p>My repair from a few years ago came back with dings and scuffs. In addition, one of the USB socket got very loose so the connecting cable would fall out.</p><p></p><p></p><p>The current repair of my new machine was supposed to take two hours while I wait in the shopping mall. One day later, Here is an update from the technician. </p><p>It sounds scary but what choice do I have!</p><p>Would appreciate any comments. </p><p>Thanks.</p><p></p><p></p><p>“I have performed diagnostics on the unit, and everything is passing except your battery.</p><p></p><p>I then proceeded to install the old top case with battery and performed another diagnostics, to see if Apple has sent a faulty part or not, and the diagnostics result is the same with the old top case with battery.</p><p></p><p>I proceeded to install the new top case with battery again, and performed System configuration testing on the unit, and it is showing as a pass. Upon booting up the device the fan is running at High Speed. </p><p></p><p>The fan has now cooled down, so as of right now, I'm physically using the device and running 4K video to test to see if the fan will run at High Speed again, and will be booting the device ON/OFF to see if the fan will run at High Speed during start-up.</p><p></p><p>I just wanted to give you an update of what is going on and where I am at with the diagnostics testing. I'm going to let the device charge back up to 100% and physically test the unit, as the battery is currently at 20% when I received the new top case with battery from Apple.”</p></blockquote><p></p>
[QUOTE="Vision Dreamer, post: 1816165, member: 361145"] My repair from a few years ago came back with dings and scuffs. In addition, one of the USB socket got very loose so the connecting cable would fall out. The current repair of my new machine was supposed to take two hours while I wait in the shopping mall. One day later, Here is an update from the technician. It sounds scary but what choice do I have! Would appreciate any comments. Thanks. “I have performed diagnostics on the unit, and everything is passing except your battery. I then proceeded to install the old top case with battery and performed another diagnostics, to see if Apple has sent a faulty part or not, and the diagnostics result is the same with the old top case with battery. I proceeded to install the new top case with battery again, and performed System configuration testing on the unit, and it is showing as a pass. Upon booting up the device the fan is running at High Speed. The fan has now cooled down, so as of right now, I'm physically using the device and running 4K video to test to see if the fan will run at High Speed again, and will be booting the device ON/OFF to see if the fan will run at High Speed during start-up. I just wanted to give you an update of what is going on and where I am at with the diagnostics testing. I'm going to let the device charge back up to 100% and physically test the unit, as the battery is currently at 20% when I received the new top case with battery from Apple.” [/QUOTE]
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Apple Computing Products:
macOS - Notebook Hardware
MacBook Pro 15-inch 2018 Trackpad issues
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