Macbook Password Help

[shon93]

I recently bought a used macbook 2009 from ebay. I went into system preference to make changes an it needs the password. How can i recover the password

So far I have went pressed cmd and r on the start up. It takes me to system recovery. I see the option to reset the password but its not letting me click it

Can I get some help. This is stressful

 

[chscag]

Welcome to our forums.

You're not doing it correctly. Do it this way:

Use Recovery Mode to reset your password

You'll need to boot your Mac into Recovery Mode in order to access the password reset tool. I've found the easiest way to do that is to turn off your Mac.

With your Mac turned off, press and hold the Command and R keys on your keyboard, then press the power button. Hold in Command+R until you see a progress bar show up below the Apple logo. You can also get into Recovery Mode by restarting your Mac and trying to time the keyboard combo of Command+R, but in my experience, starting with your Mac turned off is the most reliable method.

With your Mac now in Recovery Mode, click on Utilities in the menu bar followed by Terminal. A new window will show up, waiting for you to enter a command. Type "resetpassword" as one word, without the quotes, and press Return.

Close the Terminal window, where you will then find the Reset Password tool. A list of all user accounts on your Mac will be on display. To reset the password for your account, you'll need to set a new password for all users. Make sure you write down the new password for anyone who shares your Mac.

Let us know.

 

[shon93]

Welcome to our forums.

You're not doing it correctly. Do it this way:

Use Recovery Mode to reset your password

You'll need to boot your Mac into Recovery Mode in order to access the password reset tool. I've found the easiest way to do that is to turn off your Mac.

With your Mac turned off, press and hold the Command and R keys on your keyboard, then press the power button. Hold in Command+R until you see a progress bar show up below the Apple logo. You can also get into Recovery Mode by restarting your Mac and trying to time the keyboard combo of Command+R, but in my experience, starting with your Mac turned off is the most reliable method.

With your Mac now in Recovery Mode, click on Utilities in the menu bar followed by Terminal. A new window will show up, waiting for you to enter a command. Type "resetpassword" as one word, without the quotes, and press Return.

Close the Terminal window, where you will then find the Reset Password tool. A list of all user accounts on your Mac will be on display. To reset the password for your account, you'll need to set a new password for all users. Make sure you write down the new password for anyone who shares your Mac.

Let us know.

I'm in recovery mode. The problem is its not letting me click on Utilities. I can click on anything on the screen but i can move the cursor

 

[chscag]

Then, you've got other problems. If you can't get Recovery Mode to work, that machine is either locked with a Firmware Password, or it has drive problems.

I would contact the seller on eBay and ask for a return and refund. If you paid with PayPal you are protected by the eBay buyer's protection clause.

 

[shon93]

Then, you've got other problems. If you can't get Recovery Mode to work, that machine is either locked with a Firmware Password, or it has drive problems.

I would contact the seller on eBay and ask for a return and refund. If you paid with PayPal you are protected by the eBay buyer's protection clause.

I can access recovery mode but i cant select anything

 

[chscag]

Like I said above.... "If you can't get Recovery Mode to work". Getting the machine to boot to Recovery is one thing, but if you can't do anything from Recovery, then it's likely the machine is locked or has drive problems.

Again, it's best to return it.

 

[Raz0rEdge]

Absolutely ridiculous that people sell computers with previous users credentials on them. The usual reason is that they're installing a whole bunch of applications all of which are pirated/illegal to entice the buyer.

I second Charlie's recommendation.