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Switcher Hangout (Windows to Mac)
Macbook is running slow- Virus?
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<blockquote data-quote="Slydude" data-source="post: 1527332" data-attributes="member: 131855"><p>First lets clarify a few things before we go forward with additional troubleshooting. </p><p></p><p>1. You have 60 GB of free hard drive space not 60 GB of memory (ram). I realize that seems picky but it makes a difference from a troubleshooting standpoint. You'll see why the terms are important in a minute. </p><p></p><p>2. Which exact MacBook do you have?</p><p></p><p>3. Which OS version is installed?</p><p></p><p>4. How much memory (ram) is installed? This is probably between 2 GB and 4 GB </p><p></p><p>5 How much total hard drive space do you have (total drive size)? Select the drive then press command i and </p><p>6. Have you added any new hardware (including memory) or software recently?</p><p></p><p>Questions 2, 3, and 4 can be answered by going to the Apple menu and choosing "About This Mac" Jot down the information that appears there then choose More Info and have it show the more detailed report which you can use to find some of the other information should we need it.</p></blockquote><p></p>
[QUOTE="Slydude, post: 1527332, member: 131855"] First lets clarify a few things before we go forward with additional troubleshooting. 1. You have 60 GB of free hard drive space not 60 GB of memory (ram). I realize that seems picky but it makes a difference from a troubleshooting standpoint. You'll see why the terms are important in a minute. 2. Which exact MacBook do you have? 3. Which OS version is installed? 4. How much memory (ram) is installed? This is probably between 2 GB and 4 GB 5 How much total hard drive space do you have (total drive size)? Select the drive then press command i and 6. Have you added any new hardware (including memory) or software recently? Questions 2, 3, and 4 can be answered by going to the Apple menu and choosing "About This Mac" Jot down the information that appears there then choose More Info and have it show the more detailed report which you can use to find some of the other information should we need it. [/QUOTE]
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Switcher Hangout (Windows to Mac)
Macbook is running slow- Virus?
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