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Message: <blockquote data-quote="Graygirl" data-source="post: 1636141" data-attributes="member: 152467"><p>This Macbook Air was purchased in early September 2014.  When I got it home I transferred everything from my older Macbook Air mid 2011 basically cloning the older one. They are both using the OS 10.9.5.  I have refrained from installing Yosemite because of the horrid connection problems so many people seemed to have, because I was already having unexplainable connection problems on the older MacAir.  I had spent hours with AppleCare and at Genuis bars trying to resolve it, to no avail.  Anyway, when I transferred everything over to this new one I evidently also transferred the random connection problems.  I would like to take this new one back to the "fresh from factory" state and then I guess install the latest OSX.  The problem is...I don't know how to do that.  I also don't know how to then copy my email, documents, pictures, etc from my time machine backups.  I'm not very tech savvy AT ALL!  Any help for me?</p></blockquote><p></p>

Verification: How many occurrences of a n-u-m-b-e-r between "d" and "f" in this example...(sdgs6ngklu3gd#f9%)?