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<blockquote data-quote="hazel m" data-source="post: 1708673" data-attributes="member: 372288"><p>One, I called Apple.Support. She did not call me or send me any message. Two, she really didn't succeed anyway. I found in my activity records that this is because she was misspelling my name - my real first name, not my user name. And, no she did not ask for any password and I did not give her any. I'd simply asked her to guide me through an update, which she did once she understood what I needed. She first thought I was saying the computer was refusing to update. I had to explain again that it was only me wanting the guidance. I think I am fine now but I do have a message into Apple Chat to be sure.</p><p></p><p>Thank you for helping. I do appreciate it.</p></blockquote><p></p>
[QUOTE="hazel m, post: 1708673, member: 372288"] One, I called Apple.Support. She did not call me or send me any message. Two, she really didn't succeed anyway. I found in my activity records that this is because she was misspelling my name - my real first name, not my user name. And, no she did not ask for any password and I did not give her any. I'd simply asked her to guide me through an update, which she did once she understood what I needed. She first thought I was saying the computer was refusing to update. I had to explain again that it was only me wanting the guidance. I think I am fine now but I do have a message into Apple Chat to be sure. Thank you for helping. I do appreciate it. [/QUOTE]
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