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<blockquote data-quote="IWT" data-source="post: 1756789" data-attributes="member: 83420">I assume you mean you have the previous owner's Admin PW?If so, it is linked to his name, his Apple ID and iCloud ID as well.&nbsp; If he only &quot;removed users&quot;, then he probably didn't de-authorise the Mac, de-authorise iTunes and so on.&nbsp; The proper procedure for him was to do all that, then erase the HDD, re-download the appropriate OS sand leave you with a welcome screen where, as Rod so elegantly explained, you could start claiming the Mac as your own.The problem you have is that nothing on the Mac, OS included, actually &quot;belongs&quot; to you.&nbsp; You won't get updates to the OS or be able to use the apps - as everything is linked to his Apple ID.This link tells you what he should have done.&nbsp; Follow the links within the article for the whole story:&nbsp; <a href="https://support.apple.com/en-us/HT201065" target="_blank">https://support.apple.com/en-us/HT201065</a>Then, we'll have to try and sort out what you can do now.Ian</blockquote>

[QUOTE="IWT, post: 1756789, member: 83420"] I assume you mean you have the previous owner's Admin PW? If so, it is linked to his name, his Apple ID and iCloud ID as well. If he only "removed users", then he probably didn't de-authorise the Mac, de-authorise iTunes and so on. The proper procedure for him was to do all that, then erase the HDD, re-download the appropriate OS sand leave you with a welcome screen where, as Rod so elegantly explained, you could start claiming the Mac as your own. The problem you have is that nothing on the Mac, OS included, actually "belongs" to you. You won't get updates to the OS or be able to use the apps - as everything is linked to his Apple ID. This link tells you what he should have done. Follow the links within the article for the whole story: [url]https://support.apple.com/en-us/HT201065[/url] Then, we'll have to try and sort out what you can do now. Ian [/QUOTE]

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