Mac OSX Sierra Issue or Something else?

Joined
Nov 2, 2016
Messages
8
Reaction score
0
Points
1
I have a 2014 IMac with Sierra 10.12.1 installed.

Here is what is happening.

1. When I try to open an application from the dock, the application fails to open, and the screen background changes.
2. When I try to open an application via the finder, the application does not open.
3. This holds true for just about every application that is installed, any Microsoft office, calendar, games, Safari, Firefox, any of the utilities (Disk Utility, Console, Terminal).
4. Restart, Clearing P RAM, and SMC restart to no avail.
5. OS X Reload also no avail.

Any ideas?
 
Joined
Nov 28, 2007
Messages
25,564
Reaction score
486
Points
83
Location
Blue Mountains NSW Australia
Your Mac's Specs
Silver M1 iMac 512/16/8/8 macOS 11.6
G'day and welcome to the forums.

What precisely do you mean by a 'reload'? A full erase of the hard drive and download a new version of Sierra? Did you do a simple upgrade from El Capitan or earlier? Do you have the same problem if you have a backup on an external drive, not Time Machine as it is not bootable?
 
Joined
May 21, 2012
Messages
11,374
Reaction score
1,631
Points
113
Location
Southern New England
Your Mac's Specs
2024 M4 14" MBP, iPhone 16 Pro Max, Watch S7 & Watch S9, AirPods Pro 1
Create a new user to see if the issue happens with a new user.
 
OP
M
Joined
Nov 2, 2016
Messages
8
Reaction score
0
Points
1
Reinstall MacOS via MacOS utilities.

Not sure how to create another user in Sierra, and frankly, doubtful it would work.
 
OP
M
Joined
Nov 2, 2016
Messages
8
Reaction score
0
Points
1
Just to add to the confusion. When I go through 1Password to access a website, Safari does open.
 
Joined
May 21, 2012
Messages
11,374
Reaction score
1,631
Points
113
Location
Southern New England
Your Mac's Specs
2024 M4 14" MBP, iPhone 16 Pro Max, Watch S7 & Watch S9, AirPods Pro 1
Joined
May 21, 2012
Messages
11,374
Reaction score
1,631
Points
113
Location
Southern New England
Your Mac's Specs
2024 M4 14" MBP, iPhone 16 Pro Max, Watch S7 & Watch S9, AirPods Pro 1
Just to add to the confusion. When I go through 1Password to access a website, Safari does open.
This, makes it seem like there is an issue with your user account and not macOS.
 
OP
M
Joined
Nov 2, 2016
Messages
8
Reaction score
0
Points
1
I am not able to access system preferences either, and therefore can't access users and groups. It appears that the Finder is relaunching every time I try to open a program.
 
Joined
Nov 28, 2007
Messages
25,564
Reaction score
486
Points
83
Location
Blue Mountains NSW Australia
Your Mac's Specs
Silver M1 iMac 512/16/8/8 macOS 11.6
What do you mean by installing via Mac OS Utilities? Internet Recovery?
 
OP
M
Joined
Nov 2, 2016
Messages
8
Reaction score
0
Points
1
Yes, Internet Recovery. I reloaded Sierra last night, and I still have the same issue.
 
Joined
May 21, 2012
Messages
11,374
Reaction score
1,631
Points
113
Location
Southern New England
Your Mac's Specs
2024 M4 14" MBP, iPhone 16 Pro Max, Watch S7 & Watch S9, AirPods Pro 1
Are you erasing the drive and then installing Sierra, or are you just reinstalling Sierra? Also, do you have a Time Machine backup, or another type of backup for your important data?
 
Joined
May 21, 2012
Messages
11,374
Reaction score
1,631
Points
113
Location
Southern New England
Your Mac's Specs
2024 M4 14" MBP, iPhone 16 Pro Max, Watch S7 & Watch S9, AirPods Pro 1
I also just noticed you are using a 2014 iMac, if you are truly doing Internet Recovery, you should not be installing Sierra. Internet Recovery should install the Mac OS X version that your iMac shipped with.
 
OP
M
Joined
Nov 2, 2016
Messages
8
Reaction score
0
Points
1
Why would I have to go back to 10.9 OS? When I first attempted recovery, it would not let me go backward since Sierra was already installed. And erasing the drive... really? That is the only way to fix this? Yes, I've backed up. With Time Machine and just using an external hard drive.
 
Joined
May 21, 2012
Messages
11,374
Reaction score
1,631
Points
113
Location
Southern New England
Your Mac's Specs
2024 M4 14" MBP, iPhone 16 Pro Max, Watch S7 & Watch S9, AirPods Pro 1
I guess you can keep trying different things. Not me, I like using my computer. It's why I switched from Windows.
 
OP
M
Joined
Nov 2, 2016
Messages
8
Reaction score
0
Points
1
These kind of responses don't help. Perhaps you should just say...yup, you need to erase your drive.
 

dtravis7


Retired Staff
Joined
Jan 4, 2005
Messages
30,133
Reaction score
703
Points
113
Location
Modesto, Ca.
Your Mac's Specs
MacMini M-1 MacOS Monterey, iMac 2010 27"Quad I7 , MBPLate2011, iPad Pro10.5", iPhoneSE
Internet recovery usually installs the OS the system shipped with. That is what the other poster was saying. I have never once had your issue but in some ways it seems like it could be something with your user account. that is why someone earlier suggested making another account and see if the issue is still there.
 
Joined
Dec 11, 2010
Messages
1,808
Reaction score
40
Points
48
Location
Chicago
Your Mac's Specs
late 2012 mini w/SSD
Don't most applications HAVE TO be on the startup drive? Can you clarify if you've done something different?
 
M

MacInWin

Guest
Why would I have to go back to 10.9 OS? When I first attempted recovery, it would not let me go backward since Sierra was already installed. And erasing the drive... really? That is the only way to fix this? Yes, I've backed up. With Time Machine and just using an external hard drive.
If you do the Internet recovery, Apple will install the version that was on the machine when it was originally sold. That's the only one they are certain of for THAT machine. After getting it going, you can update the OS and restore from your backups. And yes, you are correct that if YOU try to go backwards, you cannot. That's just how it works.
 

Shop Amazon


Shop for your Apple, Mac, iPhone and other computer products on Amazon.
We are a participant in the Amazon Services LLC Associates Program, an affiliate program designed to provide a means for us to earn fees by linking to Amazon and affiliated sites.
Top