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Apple Computing Products:
macOS - Apps and Programs
Mac Mail - Inaccurate Junk classification
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<blockquote data-quote="IWT" data-source="post: 1799610" data-attributes="member: 83420"><p>May I endorse Patrick and Admin chscag's suggestion.</p><p></p><p>My ISP is British Telecom and my email account is IMAP. Consequently, as stated above, if my ISP marks something as Spam, no amount of "retraining" within Mail will persuade it to change this to a legit message.</p><p></p><p>I have to go to my ISP's website, log in, select the message and mark it "Not Spam". This may take several attempts before the ISP learns to mark it as such.</p><p></p><p>And BTW, very important, if it's an IMAP account, don't alter or move the message within Mail. If you do, you will lose the chance to mark it as "Not Spam" at ISP web level.</p><p></p><p>Ian</p></blockquote><p></p>
[QUOTE="IWT, post: 1799610, member: 83420"] May I endorse Patrick and Admin chscag's suggestion. My ISP is British Telecom and my email account is IMAP. Consequently, as stated above, if my ISP marks something as Spam, no amount of "retraining" within Mail will persuade it to change this to a legit message. I have to go to my ISP's website, log in, select the message and mark it "Not Spam". This may take several attempts before the ISP learns to mark it as such. And BTW, very important, if it's an IMAP account, don't alter or move the message within Mail. If you do, you will lose the chance to mark it as "Not Spam" at ISP web level. Ian [/QUOTE]
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Apple Computing Products:
macOS - Apps and Programs
Mac Mail - Inaccurate Junk classification
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