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Apple Computing Products:
macOS - Apps and Programs
Mac app update problem
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<blockquote data-quote="JAho" data-source="post: 1618241" data-attributes="member: 337162"><p><strong>unable to upgrade this app</strong></p><p></p><p>I just resolved this same problem. I also recently upgraded to Yosemite. Said that I had 3 updates for Keynote, Pages and Numbers. when I clicked on update now I got the [ATTACH=full]21238[/ATTACH]</p><p></p><p>Through Apple support They Verified that because I had used iWorks '09 DVD to install these apps the APP Store would not recognize that I had purchased the apps. I had to give them the SR# off of the DVD and then they issued a redemption code foe each one of these apps and activated the purchase through the store. Seems to be working as the are downloading now.</p></blockquote><p></p>
[QUOTE="JAho, post: 1618241, member: 337162"] [b]unable to upgrade this app[/b] I just resolved this same problem. I also recently upgraded to Yosemite. Said that I had 3 updates for Keynote, Pages and Numbers. when I clicked on update now I got the [ATTACH=FULL]21238[/ATTACH] Through Apple support They Verified that because I had used iWorks '09 DVD to install these apps the APP Store would not recognize that I had purchased the apps. I had to give them the SR# off of the DVD and then they issued a redemption code foe each one of these apps and activated the purchase through the store. Seems to be working as the are downloading now. [/QUOTE]
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Apple Computing Products:
macOS - Apps and Programs
Mac app update problem
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