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Apple Computing Products:
macOS - Operating System
Junos Pulse Client on OS X Yosemite
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<blockquote data-quote="theholmboy" data-source="post: 1642580" data-attributes="member: 344870"><p><strong>Junos Pulse</strong></p><p></p><p></p><p></p><p>The point chas_m was making that saying you have an error message needs to be prefaced with the steps that you took and/or the steps that worked. In this case, it sounds like it is installed/running and you are getting the error when you go to make the secure connection. Are you authenticating using credentials (username/password)? I would assume so. Are you getting the error before or after you have entered your credentials? This is not likely a Mac-specific issue, more of an issue with the environment Pulse needs in order to make a secure connection. To find a solution, I recommend you make contact with the IT Support for whomever's network you are trying to connect to, since they know specifically what their network rules/policies are and could likely tell you what you need to do differently.</p><p></p><p>Also, there is an extensive troubleshooting document <a href="http://www.juniper.net/techpubs/en_US/pulsesecure/pulse-secure-desktop/ps-pulse-5.1-error-msgs.pdf" target="_blank">here</a> which may be helpful. In general, Junos Pulse likes a "clean/straight shot" between your device and the local gateway to the Internet. If that gateway is a public hotspot, it likely sees it as a security risk and won't connect. </p><p></p><p>On a more general note to other things mentioned in this forum, Junos Pulse has an installer in Mac/Windows environments, but in iOS/Android environments, it is downloaded/installed from the App Store/Google Play stores, respectively. It is a great multiplatform option for secure network access.</p><p></p><p>I don't work for Junos, but I do support Pulse in all of the above OS environments for a large healthcare company.</p></blockquote><p></p>
[QUOTE="theholmboy, post: 1642580, member: 344870"] [b]Junos Pulse[/b] The point chas_m was making that saying you have an error message needs to be prefaced with the steps that you took and/or the steps that worked. In this case, it sounds like it is installed/running and you are getting the error when you go to make the secure connection. Are you authenticating using credentials (username/password)? I would assume so. Are you getting the error before or after you have entered your credentials? This is not likely a Mac-specific issue, more of an issue with the environment Pulse needs in order to make a secure connection. To find a solution, I recommend you make contact with the IT Support for whomever's network you are trying to connect to, since they know specifically what their network rules/policies are and could likely tell you what you need to do differently. Also, there is an extensive troubleshooting document [URL="http://www.juniper.net/techpubs/en_US/pulsesecure/pulse-secure-desktop/ps-pulse-5.1-error-msgs.pdf"]here[/URL] which may be helpful. In general, Junos Pulse likes a "clean/straight shot" between your device and the local gateway to the Internet. If that gateway is a public hotspot, it likely sees it as a security risk and won't connect. On a more general note to other things mentioned in this forum, Junos Pulse has an installer in Mac/Windows environments, but in iOS/Android environments, it is downloaded/installed from the App Store/Google Play stores, respectively. It is a great multiplatform option for secure network access. I don't work for Junos, but I do support Pulse in all of the above OS environments for a large healthcare company. [/QUOTE]
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Apple Computing Products:
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Junos Pulse Client on OS X Yosemite
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