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Apple Computing Products:
macOS - Apps and Programs
Junk mail problems
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<blockquote data-quote="jmurphyau" data-source="post: 1905199" data-attributes="member: 411008"><p>This post lasted for about 2 years with no updates since 2019.. It seemed to be the best source of information when trying to google this issue - something I too have done many times over the past few years.. This time I took it a bit more seriously.</p><p></p><p>I ended up in an email conversation with an iCloud Mail Team email address at Apple. Initially they started responding to me like I was a user and as a user I needed to move the mail to the inbox. I explained that I've tried everything but this problem continues to occur even with Mail.app junk mail filtering turned off and even if I move emails to the inbox (emails at some later date still end up back in junk when I would not have expected them to)</p><p></p><p>Either I got on to a different person responding or that person finally understood what I was getting at and they responded with:</p><p></p><p></p><p></p><p>The email that ended up in my junk was a Google Calendar invite - the first Google Calendar invite from a particular user sent to me (note: the email address I use is a @me.com address, not @mac.com or @icloud.com)</p><p></p><p>I dug further and found a previous Google Calendar invite from another person for the first time and the headers pointed to that also ending up in my junk mail. </p><p></p><p><strong>First Google Calendar email from <a href="mailto:user@somedomain.com">user@somedomain.com</a> to <a href="mailto:user@me.com">user@me.com</a></strong></p><p>[CODE]</p><p>X-Apple-MoveToFolder: Junk</p><p>X-Apple-Action: CLXJUNK/Junk</p><p>X-ICL-SCORE: 4.3330340300</p><p>X-ICL-INFO: <some encoded string I couldn't figure out></p><p>x-spam-flag: yes</p><p>x-suspected-spam: true</p><p>[/CODE]</p><p></p><p><strong>Second Google Calendar email from <a href="mailto:user@somedomain.com">user@somedomain.com</a> to <a href="mailto:user@me.com">user@me.com</a></strong></p><p>[CODE]</p><p>X-ICLOUD-MAIL-BWL: 1</p><p>X-Apple-MoveToFolder: INBOX</p><p>X-Apple-Action: WL/INBOX</p><p>X-ICL-SCORE: 3.3330333300</p><p>X-ICL-INFO: <some encoded string I couldn't figure out></p><p>[/CODE]</p><p></p><p>So it looks like Apple have some system that marks emails as junk and from the current tone of the email thread I'm having there isn't really a way to fix it other than moving emails to your inbox to assist future emails from that person (or from that system (Google Calendar)? or both?) to end up in your inbox.</p><p></p><p>I suspect the "X-ICLOUD-MAIL-BWL" flag maybe means "this has been whitelisted in the past"? if a user has moved previous emails to their inbox? I dunno to be honest.</p><p></p><p>I'm still in conversation with Apple and hopefully I can learn more.. when googling these headers NOTHING useful came up - hopefully someone in the future googling this can land on this page.</p></blockquote><p></p>
[QUOTE="jmurphyau, post: 1905199, member: 411008"] This post lasted for about 2 years with no updates since 2019.. It seemed to be the best source of information when trying to google this issue - something I too have done many times over the past few years.. This time I took it a bit more seriously. I ended up in an email conversation with an iCloud Mail Team email address at Apple. Initially they started responding to me like I was a user and as a user I needed to move the mail to the inbox. I explained that I've tried everything but this problem continues to occur even with Mail.app junk mail filtering turned off and even if I move emails to the inbox (emails at some later date still end up back in junk when I would not have expected them to) Either I got on to a different person responding or that person finally understood what I was getting at and they responded with: The email that ended up in my junk was a Google Calendar invite - the first Google Calendar invite from a particular user sent to me (note: the email address I use is a @me.com address, not @mac.com or @icloud.com) I dug further and found a previous Google Calendar invite from another person for the first time and the headers pointed to that also ending up in my junk mail. [B]First Google Calendar email from [EMAIL]user@somedomain.com[/EMAIL] to [EMAIL]user@me.com[/EMAIL][/B] [CODE] X-Apple-MoveToFolder: Junk X-Apple-Action: CLXJUNK/Junk X-ICL-SCORE: 4.3330340300 X-ICL-INFO: <some encoded string I couldn't figure out> x-spam-flag: yes x-suspected-spam: true [/CODE] [B]Second Google Calendar email from [EMAIL]user@somedomain.com[/EMAIL] to [EMAIL]user@me.com[/EMAIL][/B] [CODE] X-ICLOUD-MAIL-BWL: 1 X-Apple-MoveToFolder: INBOX X-Apple-Action: WL/INBOX X-ICL-SCORE: 3.3330333300 X-ICL-INFO: <some encoded string I couldn't figure out> [/CODE] So it looks like Apple have some system that marks emails as junk and from the current tone of the email thread I'm having there isn't really a way to fix it other than moving emails to your inbox to assist future emails from that person (or from that system (Google Calendar)? or both?) to end up in your inbox. I suspect the "X-ICLOUD-MAIL-BWL" flag maybe means "this has been whitelisted in the past"? if a user has moved previous emails to their inbox? I dunno to be honest. I'm still in conversation with Apple and hopefully I can learn more.. when googling these headers NOTHING useful came up - hopefully someone in the future googling this can land on this page. [/QUOTE]
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Apple Computing Products:
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Junk mail problems
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