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Apple Computing Products:
macOS - Apps and Programs
Junk mail problems
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<blockquote data-quote="IWT" data-source="post: 1750781" data-attributes="member: 83420"><p>Hello again poppi. </p><p></p><p>I have followed your previous threads so perhaps I should have known that your OS was Snow Leopard-10.6.8. It didn't register with me. </p><p></p><p>Although almost everyone on the planet would advise you to upgrade - and I'm kind of that view - what you describe shouldn't happen no matter what OS you have. </p><p></p><p>So if we leave the thorny issue of out-of-date OS, let's see if there is a solution. You said that "most recently " this problem had started; can you recall when? Has anything changed on your Mac? Any new software or any other additions?</p><p></p><p>I have a belief, not necessarily based on reason or science, that upgrading with a known problem rarely solves that problem unless it is directly related to incompatibilities between apps and the OS or between an OS and an iOS. </p><p></p><p>It seems you did try an upgrade before from you say. You will know, I'm sure, that there are new versions of Office and Elements that work with even the latest OS, Sierra - but you do have to pay for them. </p><p></p><p>In addition to that cost, I'm almost certain that to upgrade, you will have to purchase Lion from the Apple online store, download it and install and then get the free upgrades from there. But as you say you have upgraded before, that might not be necessary. </p><p></p><p>So my "opinion " as you asked for it - let's say it was me - I'd get the latest OS compatible with your Mac and do a clean install. That is erasing your HD and freshly installing the new OS; but to do this , a robust and verifiable backup is essential. </p><p></p><p>What say you. </p><p></p><p>Ian</p></blockquote><p></p>
[QUOTE="IWT, post: 1750781, member: 83420"] Hello again poppi. I have followed your previous threads so perhaps I should have known that your OS was Snow Leopard-10.6.8. It didn't register with me. Although almost everyone on the planet would advise you to upgrade - and I'm kind of that view - what you describe shouldn't happen no matter what OS you have. So if we leave the thorny issue of out-of-date OS, let's see if there is a solution. You said that "most recently " this problem had started; can you recall when? Has anything changed on your Mac? Any new software or any other additions? I have a belief, not necessarily based on reason or science, that upgrading with a known problem rarely solves that problem unless it is directly related to incompatibilities between apps and the OS or between an OS and an iOS. It seems you did try an upgrade before from you say. You will know, I'm sure, that there are new versions of Office and Elements that work with even the latest OS, Sierra - but you do have to pay for them. In addition to that cost, I'm almost certain that to upgrade, you will have to purchase Lion from the Apple online store, download it and install and then get the free upgrades from there. But as you say you have upgraded before, that might not be necessary. So my "opinion " as you asked for it - let's say it was me - I'd get the latest OS compatible with your Mac and do a clean install. That is erasing your HD and freshly installing the new OS; but to do this , a robust and verifiable backup is essential. What say you. Ian [/QUOTE]
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