• Welcome to the new Mac-Forums. See News and Community Announcements for more details.

Junk Mail Filtering- Can Not Stop It For Only One Account

Joined
Dec 5, 2008
Messages
591
Reaction score
15
Points
18
Location
Detroit
Your Mac's Specs
2007 Mac Book Pro 2.2 Ghz 4 GB RAM SSD OSX 10.11 & 2006 MBP Stuck At 10.6.8
Hi All!

I use Mac Mail Version 9.3 (3124) with OS X 10.11.6. (The newest OS & Mail versions my computer can utilize)
For one of the accounts, an IMAP account, the Mail app has lately been filtering junk mail into the Junk box.

It's never done this in the past. None of the other mail accounts from the same provider (sbcglobal), or other providers, are doing this. Some are POP & some are IMAP.

I checked Mail - Preferences - Junk Mail. Enable Junk Mail Filtering is not checked.
I checked at the ISP and Junk Mail Filtering is not on for this account and nothing is in the on-line ISP Junk Mail folder.

The fact that the ISP isn't filtering, makes me suspect something local- within the OS or Mail app.

Searching here & generally on line didn't provide any success stories for the problem when the ISP isn't filtering and Mail app is filtering.

I've read many things about deleting preference files for Mail app wrecking things beyond repair, so I didn't try that potential solution.

Do you all have any ideas how I may stop this behavior?

Thanks For Your Advice!
Paul
 
Last edited:
Joined
Jan 1, 2009
Messages
8,059
Reaction score
156
Points
63
Location
Winchester, VA
Your Mac's Specs
MBP 15" Mid 2015, iPhone 11 Pro, an iMac, plus ATVs, AWatch, MacMini
You could try writing a rule that if the message is junk mail to move it to the inbox. I have noticed that all the rules done run all the time, but it could be worth a try. Detecting junk mail is an option in the rules area of Mail/Preferences.
 
Joined
Dec 5, 2008
Messages
591
Reaction score
15
Points
18
Location
Detroit
Your Mac's Specs
2007 Mac Book Pro 2.2 Ghz 4 GB RAM SSD OSX 10.11 & 2006 MBP Stuck At 10.6.8
Thank You, Jake, for the genius! plan. So far, it is working great.

My (antique) version of Mail doesn't have a specific rule available for detecting Junk Mail, so I made a rule that All mail with the recipient as that address goes to the inbox.

Enjoy Today!
Paul
 
Top