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Apple Computing Products:
macOS - Apps and Programs
iTunes Match 4010 error
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<blockquote data-quote="dbm" data-source="post: 1651267" data-attributes="member: 184286"><p>OK, after several hours of investigation I think I have solved this problem. </p><p></p><p>First, if you are having a 4010 problem with iTunes Match this seems to be a bit of a 'catch all' error code so this might not solve your specific problem. I has finally fixed mine, however.</p><p></p><p>By uploading my library to iTunes one album at a time I discovered that there were certain albums which were causing the 4010 error. When I looked at the Info for these albums / tracks I saw that they had specific information on the 'File' tab.</p><p></p><p>The problematic files had a 'Purchased by' data item which showed my wife's iTunes accounts, and a 'Downloaded by' data item which showed my iTunes account.</p><p></p><p>I also identified files which has 'Purchased by' showing my wife's iTunes account but <u>did not</u> have the 'Downloaded by' item. These could be uploaded to Match fine.</p><p></p><p>I think the items purchased by my wife but not downloaded by me must have been physically copied from the iTunes library on her MBA to the library on my MBP.</p><p></p><p>You may note that in my original post above I <em>thought</em> that I had deleted all the media downloaded against my wife's account but clearly I was wrong. I used the 'Family Purchases' widget at the top of the iTunes window to try to find all the purchases from my wife's account and this only showed a couple of albums, far less than actually belonged to her account. I would hypothesise that the media which was not found had been bought by her prior to Family Sharing existing.</p><p></p><p>So there you are - a laborious but successful fix. Eliminate any media which was 'purchased by' someone else then 'downloaded by' you.</p></blockquote><p></p>
[QUOTE="dbm, post: 1651267, member: 184286"] OK, after several hours of investigation I think I have solved this problem. First, if you are having a 4010 problem with iTunes Match this seems to be a bit of a 'catch all' error code so this might not solve your specific problem. I has finally fixed mine, however. By uploading my library to iTunes one album at a time I discovered that there were certain albums which were causing the 4010 error. When I looked at the Info for these albums / tracks I saw that they had specific information on the 'File' tab. The problematic files had a 'Purchased by' data item which showed my wife's iTunes accounts, and a 'Downloaded by' data item which showed my iTunes account. I also identified files which has 'Purchased by' showing my wife's iTunes account but [u]did not[/u] have the 'Downloaded by' item. These could be uploaded to Match fine. I think the items purchased by my wife but not downloaded by me must have been physically copied from the iTunes library on her MBA to the library on my MBP. You may note that in my original post above I [I]thought[/I] that I had deleted all the media downloaded against my wife's account but clearly I was wrong. I used the 'Family Purchases' widget at the top of the iTunes window to try to find all the purchases from my wife's account and this only showed a couple of albums, far less than actually belonged to her account. I would hypothesise that the media which was not found had been bought by her prior to Family Sharing existing. So there you are - a laborious but successful fix. Eliminate any media which was 'purchased by' someone else then 'downloaded by' you. [/QUOTE]
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iTunes Match 4010 error
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