iTunes help with HD-SD

[PeachesCCT]

Let me apologize in advance, I have searched all over this and other forums and I cannot find anyone who is having the same problem I am.

Within the last three months I have purchase a few HD-SD TV shows from iTunes. I had no issues playing them on my MacBook until today. I can't play them at all. All I get is a gray window where the video should be playing and no audio. The video file is playing though because I can see the time elapse on the timeline bar. I only got a warning at the beginning saying something about detecting displays, but I can't get it to show up again. I'm just trying to play it on my MacBook, no other displays.

If you can help me I would really appreciate it. Thanks in advance for your help.

Jared

 

[cwa107]

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[PeachesCCT]

Thanks for posting the guidelines. I actually had read those already and searched all over and could not find the answers I was looking for. Can you provide any further assistance? Thanks.

 

[RONE]

Can you drag the videos out of itunes (or locate the original files in the iTunes folder) and play them with another video player (VLC, etc)?