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<blockquote data-quote="Stokes" data-source="post: 1002875" data-attributes="member: 144661">-- SOLUTION --I had the same problem. Itunes 9.0.1. Then upgraded to 9.0.3. Still not working. Finally the following sequence worked. Don't know why, or which of these steps is the key to success.1. It wanted me to download 3.1.3 firmware. I selected &quot;download but don't install&quot;.2. I copied my version of the firmware I want to recover with into the Itunes folder where the 3.1.3 firmware was located. On the mac it is Library/Itunes/Iphone Sofware Updates3. I opened Itunes and pressed Alt-Restore! NOTE: alt-restore did not work previously. option-restore does not work. Maybe this is due to by generic usb keyboard.--Solution 2--I installed Itunes (9.0.3) on my wife's PC latop. Shift Restore worked first time.This is either an Itunes Bug, or more likely Itunes is trying to cleverly decide when this option (doing a restore) should be available and messing people up. Having this functionality on the shift/option button is ridiculously retarded in the first place.</blockquote>

[QUOTE="Stokes, post: 1002875, member: 144661"] -- SOLUTION -- I had the same problem. Itunes 9.0.1. Then upgraded to 9.0.3. Still not working. Finally the following sequence worked. Don't know why, or which of these steps is the key to success. 1. It wanted me to download 3.1.3 firmware. I selected "download but don't install". 2. I copied my version of the firmware I want to recover with into the Itunes folder where the 3.1.3 firmware was located. On the mac it is Library/Itunes/Iphone Sofware Updates 3. I opened Itunes and pressed Alt-Restore! NOTE: alt-restore did not work previously. option-restore does not work. Maybe this is due to by generic usb keyboard. --Solution 2-- I installed Itunes (9.0.3) on my wife's PC latop. Shift Restore worked first time. This is either an Itunes Bug, or more likely Itunes is trying to cleverly decide when this option (doing a restore) should be available and messing people up. Having this functionality on the shift/option button is ridiculously retarded in the first place. [/QUOTE]

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