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Apple Computing Products:
macOS - Operating System
Issue with transferring files from an external NTFS drive.
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<blockquote data-quote="lclev" data-source="post: 1659934" data-attributes="member: 307555"><p>To unhide in windows: Open a window to show your drives. Top left click on Organize. Scroll down to Folder and search options. Click on the View tab. Under Advanced settings, look for Hidden files and folders and change the radio button under it from Don't Show to Show Hidden files, folders and drives. Click apply and Ok. </p><p></p><p></p><p></p><p>That is correct. I am curious if unhiding the files will give you any answers.</p><p></p><p></p><p></p><p>That does not make sense. For Premiere Pro to indicate off-line files it has to be a part of the current project and have previously been imported. You indicate you do not have the original project files so I am not sure what you are seeing unless they are video files encoded in a format Premiere will not work with. </p><p></p><p></p><p></p><p>Someone deleted them? They got corrupted - which could explain the video file issues. I have had projects crash and because the files Premiere creates got corrupt but usually it creates a recovery file. </p><p></p><p></p><p></p><p>I am not sure what is going on but I use CS6 on my mac and pc. I have the two computers linked and I frequently start a project on one and move it to the other with absolutely no issues. Here is a<a href="https://helpx.adobe.com/premiere-pro/using/basic-workflow.html" target="_blank"> link</a> that talks about doing just that. Scroll to the bottom for the explanation. I don't know why you could not copy the project files and then try opening them on your computer. It is worth a try although I can't figure out why you can't do a "save as"??? That is really weird. Reinstalling CS6 could fix that and you are right - it doesn't add up.</p><p></p><p></p><p></p><p>I think someone messed up the project or moved some files and Premiere can not find them or it is possible some video files were corrupted due to a bad drive. I will tell you a good running install of Premiere Pro is a thing of beauty and a bad running install of Premiere Pro is the makings of a nightmare.</p><p> </p><p>If you happen to actually find the files you could try re-encoding them to an accepible format for Premiere. I use <a href="http://www.any-video-converter.com/products/for_video_free/" target="_blank">AVC</a> which has a version for macs and pcs. It is free (just watch when you install for "free" offers - I seem to remember there might be some). </p><p></p><p>I feel your pain. I have two other video creators at work and while I was the one who taught them I have been amazed at some of the bad habits they have developed. This frequently results in my having to play detective to figure out what they did and fix it. And of course, it always happens when we need the finished video in the next few minutes. <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite8" alt=":D" title="Big grin :D" loading="lazy" data-shortname=":D" /></p><p></p><p>Let me know what you find out. The missing videos or what ever they are on the drive is just weird. I am sure you asked if there are other copies of those files stored on another drive....right, probably not.</p><p></p><p>Lisa</p></blockquote><p></p>
[QUOTE="lclev, post: 1659934, member: 307555"] To unhide in windows: Open a window to show your drives. Top left click on Organize. Scroll down to Folder and search options. Click on the View tab. Under Advanced settings, look for Hidden files and folders and change the radio button under it from Don't Show to Show Hidden files, folders and drives. Click apply and Ok. That is correct. I am curious if unhiding the files will give you any answers. That does not make sense. For Premiere Pro to indicate off-line files it has to be a part of the current project and have previously been imported. You indicate you do not have the original project files so I am not sure what you are seeing unless they are video files encoded in a format Premiere will not work with. Someone deleted them? They got corrupted - which could explain the video file issues. I have had projects crash and because the files Premiere creates got corrupt but usually it creates a recovery file. I am not sure what is going on but I use CS6 on my mac and pc. I have the two computers linked and I frequently start a project on one and move it to the other with absolutely no issues. Here is a[URL="https://helpx.adobe.com/premiere-pro/using/basic-workflow.html"] link[/URL] that talks about doing just that. Scroll to the bottom for the explanation. I don't know why you could not copy the project files and then try opening them on your computer. It is worth a try although I can't figure out why you can't do a "save as"??? That is really weird. Reinstalling CS6 could fix that and you are right - it doesn't add up. I think someone messed up the project or moved some files and Premiere can not find them or it is possible some video files were corrupted due to a bad drive. I will tell you a good running install of Premiere Pro is a thing of beauty and a bad running install of Premiere Pro is the makings of a nightmare. If you happen to actually find the files you could try re-encoding them to an accepible format for Premiere. I use [URL="http://www.any-video-converter.com/products/for_video_free/"]AVC[/URL] which has a version for macs and pcs. It is free (just watch when you install for "free" offers - I seem to remember there might be some). I feel your pain. I have two other video creators at work and while I was the one who taught them I have been amazed at some of the bad habits they have developed. This frequently results in my having to play detective to figure out what they did and fix it. And of course, it always happens when we need the finished video in the next few minutes. :D Let me know what you find out. The missing videos or what ever they are on the drive is just weird. I am sure you asked if there are other copies of those files stored on another drive....right, probably not. Lisa [/QUOTE]
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Apple Computing Products:
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Issue with transferring files from an external NTFS drive.
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