Reply to thread

Message

<blockquote data-quote="Harry Dunlap" data-source="post: 1661786" data-attributes="member: 354240">I have a (first quarter 2012) MBP with the newer style power supply cord and the same exact problem as shown in the picture above has happened to my cord.&nbsp;&nbsp; My MBP has been in my home (on a plastic laptop tray on a table right next to my recliner) for almost it’s entire life.&nbsp;&nbsp; I believe I’ve travelled with it a couple dozen times in ~3 years and on those few occasions, I never coiled the cable tightly.&nbsp;&nbsp; The cable has never been abused and has always been treated gently.&nbsp;&nbsp; The point on the cable where the insulation cracked (~1” from the end of the magnetic connector plug, just like in the picture above) has been sitting on the plastic laptop tray and the cable has never even been severely flexed at that point.&nbsp; &nbsp; This problem evidently happens without any user involvement or heavy/abusive use of the product and it’s evidently happening on the newer style cables up to and including right now.&nbsp;&nbsp; Well...&nbsp;&nbsp; I’m seeing one of the “genius bar” kids at the local Apple Store this afternoon.&nbsp;&nbsp; I guess I’ll find out how they’ll treat my defective cable and me in a few hours.&nbsp;&nbsp; I’m not optimistic about Apple’s attitude toward their customers, but here’s hoping...</blockquote>

[QUOTE="Harry Dunlap, post: 1661786, member: 354240"] I have a (first quarter 2012) MBP with the newer style power supply cord and the same exact problem as shown in the picture above has happened to my cord. My MBP has been in my home (on a plastic laptop tray on a table right next to my recliner) for almost it’s entire life. I believe I’ve travelled with it a couple dozen times in ~3 years and on those few occasions, I never coiled the cable tightly. The cable has never been abused and has always been treated gently. The point on the cable where the insulation cracked (~1” from the end of the magnetic connector plug, just like in the picture above) has been sitting on the plastic laptop tray and the cable has never even been severely flexed at that point. This problem evidently happens without any user involvement or heavy/abusive use of the product and it’s evidently happening on the newer style cables up to and including right now. Well... I’m seeing one of the “genius bar” kids at the local Apple Store this afternoon. I guess I’ll find out how they’ll treat my defective cable and me in a few hours. I’m not optimistic about Apple’s attitude toward their customers, but here’s hoping... [/QUOTE]

Verification

Name this item. 🍎