ipod video has frowny face, but it is a bit more complicated

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Black Macbook, 2.0ghz C2D, 120gb hdd, 1gb RAM
When I get it into disk mode (which usually takes a few tries) it only stays in disk mode for about 15-20 seconds. When it is in disk mode though my ibook sees it in the usb port but it doesn't show up in itunes. Im not sure if I can fix it or if it needs to be sent in, it is teetering on the fence of fixable by me or send it in to be fixed. What should I do? And because it wont show up in itunes I can restore it that way.
 
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3.4 Ghz i7 MacBook Pro (2015), iPad Pro (2014), iPhone Xs Max. Apple TV 4K
Take it to an Apple store and let a genius look at it.
 
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ibookclamman300
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there is no Apple store in chattanooga. The closest one is in Knoxville.
 
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I suggest you go to www.ifixipodsfast.com and email the owner of the site.. dude is a "genius" when it comes to ipods..
 
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ibookclamman300
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wow, ok. cool. thanks man.
 
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Well...i own it now. Any ideas besides Apple or Ipodfixit??? Anyone??
 
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Macbook Pro: 2.16ghz Intel 2 Core Duo, 1gb RAM, 120gb HDD, 15.4" TFT, DVD+-RW/DL.
Another update...I've called Apple and I'm going to an Apple Store and they will test it and if it's a hardware problem (most certainly must be) then they will give me a new one. (refurb is a possibility too)

I'm excited for Friday!! Thanks Apple!!
 

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