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Apple Mobile Products: iPhone, iPad, iPod
iPhone Hardware and Accessories
iPhone 8 was factory reset but wants passcode
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<blockquote data-quote="krs" data-source="post: 1928623" data-attributes="member: 67742"><p>My son passed down his iPhone 8 to us after he got a new iPhone.</p><p>He did the factory reset and double checked that getting the "Hello" etc. in various languages.</p><p>When I received that iPhone, the battery was dead - I recharged it, that went OK</p><p>Then when I turned it on, it shows a date of Oct. 24 and a time of 11:04, neither one makes sense - the time right now is 12:24 and my son was in the same time zone as I am.</p><p>All that is not really an issue, just mentioning it in case it has a bearing on the issue.</p><p>Bottom of screen says "Press home to unlock"</p><p>Then I get a screen with "Enter Passcode" with a key pad comes up looking for a 6-digit passcode.</p><p></p><p>The iPhone had been "factory reset" but now this request for a passcode shows up.</p><p>My son has only ever used one 6-digit passcode; we tried that, that just gave back the screen asking to "enter passcode"</p><p>Now what????</p><p>(I don't use iPhone - can my son go into his Apple account and reset that phone?)</p></blockquote><p></p>
[QUOTE="krs, post: 1928623, member: 67742"] My son passed down his iPhone 8 to us after he got a new iPhone. He did the factory reset and double checked that getting the "Hello" etc. in various languages. When I received that iPhone, the battery was dead - I recharged it, that went OK Then when I turned it on, it shows a date of Oct. 24 and a time of 11:04, neither one makes sense - the time right now is 12:24 and my son was in the same time zone as I am. All that is not really an issue, just mentioning it in case it has a bearing on the issue. Bottom of screen says "Press home to unlock" Then I get a screen with "Enter Passcode" with a key pad comes up looking for a 6-digit passcode. The iPhone had been "factory reset" but now this request for a passcode shows up. My son has only ever used one 6-digit passcode; we tried that, that just gave back the screen asking to "enter passcode" Now what???? (I don't use iPhone - can my son go into his Apple account and reset that phone?) [/QUOTE]
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Apple Mobile Products: iPhone, iPad, iPod
iPhone Hardware and Accessories
iPhone 8 was factory reset but wants passcode
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