iphone 6 plus keeps crashing

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brick59


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I ordered an at&t iphone from amazon, received one with a tmobile sim card,,had no problems at first, now after 3 days apps keep crashing, when I try to delete an app all the icons wiggle and nothing happens, I have to restart it. I have never problems with an iphone before...any suggestions on how to fix this?
 
chscag

chscag

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2017 27" iMac, 10.5" iPad Pro, iPhone 8, iPhone 11, iPhone 12 Mini, Numerous iPods, Monterey
Back it up first, then reset it. Restore the backup and see if the phone is OK after that. If it's not, take it to Apple since it's still under warranty. Doesn't matter if you purchased it from Amazon, it's fully warranted by Apple for one year.
 
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Kundan Lal Rana


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brick59 said:
I ordered an at&t iphone from amazon, received one with a tmobile sim card,,had no problems at first, now after 3 days apps keep crashing, when I try to delete an app all the icons wiggle and nothing happens, I have to restart it. I have never problems with an iphone before...any suggestions on how to fix this?
Click to expand...

Agree with chscag. In this case reset your phone.
 

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