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Apple Mobile Products: iPhone, iPad, iPod
iPhone Hardware and Accessories
iPhone 5
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<blockquote data-quote="IWT" data-source="post: 1931124" data-attributes="member: 83420"><p>Marrk,</p><p></p><p>Your iPhone 5 will not be recognised by any relatively recent macOS - as you confirm.</p><p></p><p>I agree with Rod that this really is an Apple ID issue.</p><p></p><p>Here are a few suggestions:</p><p></p><p>On your Mac Laptop/Notebook, Open System Preferences/Settings > Click on Apple ID</p><p></p><p>On the Left side at the bottom, there should be a list of all Devices linked to your Apple ID. If you see your iPhone 5 there, Click on it and "Remove from Account". </p><p></p><p>This disassociates your iPhone 5 from your Apple ID.</p><p></p><p>Assuming this works as stated above, you can now try to erase the contents on your iPhone because it will no longer be associated with your Apple ID.</p><p></p><p>Please post back.</p><p></p><p>Ian</p></blockquote><p></p>
[QUOTE="IWT, post: 1931124, member: 83420"] Marrk, Your iPhone 5 will not be recognised by any relatively recent macOS - as you confirm. I agree with Rod that this really is an Apple ID issue. Here are a few suggestions: On your Mac Laptop/Notebook, Open System Preferences/Settings > Click on Apple ID On the Left side at the bottom, there should be a list of all Devices linked to your Apple ID. If you see your iPhone 5 there, Click on it and "Remove from Account". This disassociates your iPhone 5 from your Apple ID. Assuming this works as stated above, you can now try to erase the contents on your iPhone because it will no longer be associated with your Apple ID. Please post back. Ian [/QUOTE]
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Apple Mobile Products: iPhone, iPad, iPod
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