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Apple Mobile Products: iPhone, iPad, iPod
iPad Hardware and Accessories
iPad Mini 4 Apple Trade-In Gone Sour - Do Nothing or Pursue?
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<blockquote data-quote="RadDave" data-source="post: 1839936" data-attributes="member: 234411"><p>Hi <strong>All</strong> - for the holidays, I bought Susan a new iPad Mini '5' to replace her aging '4' - usually use Apple's 'Trade Ins' for the old devices - have done 3 now w/o a hitch, i.e what $ was promised was delivered - this time I was offered $120 for the Mini 4 and just received the email below stated there was 'physical damage' and a $0 offer was made - the device can be returned to me.</p><p></p><p>She used the Mini 4 up to the day of arrival of the new one - was protected for 4 yrs or so w/ smart covers x 2; 64 GB/Wi-Fi - display intact, all buttons work, battery is good (using Coconut) - I removed the device from her iCloud account, signed off 'Find My...' and reset the Mini for the next user; shipped free via Fed-Ex in an Apple box sent me - so was the Mini 4 damaged in shipping, what is the 'physical damage' (could diagnostics have found 'something' internal to the point of junking the machine?) - if sent back to me and say the screen is cracked, what recourse do I have? This is frustrating because the machine was in good condition and useable when it was dropped off at Fed-Ex. Any comments appreciated. Thanks. Dave</p><p></p><p>[ATTACH=full]30936[/ATTACH]</p></blockquote><p></p>
[QUOTE="RadDave, post: 1839936, member: 234411"] Hi [B]All[/B] - for the holidays, I bought Susan a new iPad Mini '5' to replace her aging '4' - usually use Apple's 'Trade Ins' for the old devices - have done 3 now w/o a hitch, i.e what $ was promised was delivered - this time I was offered $120 for the Mini 4 and just received the email below stated there was 'physical damage' and a $0 offer was made - the device can be returned to me. She used the Mini 4 up to the day of arrival of the new one - was protected for 4 yrs or so w/ smart covers x 2; 64 GB/Wi-Fi - display intact, all buttons work, battery is good (using Coconut) - I removed the device from her iCloud account, signed off 'Find My...' and reset the Mini for the next user; shipped free via Fed-Ex in an Apple box sent me - so was the Mini 4 damaged in shipping, what is the 'physical damage' (could diagnostics have found 'something' internal to the point of junking the machine?) - if sent back to me and say the screen is cracked, what recourse do I have? This is frustrating because the machine was in good condition and useable when it was dropped off at Fed-Ex. Any comments appreciated. Thanks. Dave [ATTACH=FULL]30936[/ATTACH] [/QUOTE]
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Apple Mobile Products: iPhone, iPad, iPod
iPad Hardware and Accessories
iPad Mini 4 Apple Trade-In Gone Sour - Do Nothing or Pursue?
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