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Apple Mobile Products: iPhone, iPad, iPod
iOS and Apps
iOS wont let me connect to pc
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<blockquote data-quote="MacInWin" data-source="post: 1841213" data-attributes="member: 396914"><p>Welcome to the forum.</p><p></p><p>If the phone is locked (i.e., dark) or on the unlock page, it will not communicate with iTunes (or anything else, for that matter). That is a security function in case you lose the iPhone or it gets stolen. But if you put in the unlock code on the iPhone, it will release the communication and connect. Apple cannot help, as they don't know the code and they cannot unlock it, either. </p><p></p><p>Did you buy this new? Can you unlock it? If you bought it used, did the previous owner prepare it for sale properly? That action should have cleared the password and left the phone unlocked. If the previous owner did not do that, you are totally stuck unless the previous owner can do that for you.</p></blockquote><p></p>
[QUOTE="MacInWin, post: 1841213, member: 396914"] Welcome to the forum. If the phone is locked (i.e., dark) or on the unlock page, it will not communicate with iTunes (or anything else, for that matter). That is a security function in case you lose the iPhone or it gets stolen. But if you put in the unlock code on the iPhone, it will release the communication and connect. Apple cannot help, as they don't know the code and they cannot unlock it, either. Did you buy this new? Can you unlock it? If you bought it used, did the previous owner prepare it for sale properly? That action should have cleared the password and left the phone unlocked. If the previous owner did not do that, you are totally stuck unless the previous owner can do that for you. [/QUOTE]
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Apple Mobile Products: iPhone, iPad, iPod
iOS and Apps
iOS wont let me connect to pc
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