iOS 5 & iPad - internal error downloading and cannot be restored

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iOS 5 update problem.

Every time i go to upgrade to iOS 5 it backs-up the iPhone (4) and then stops and says "the iPhone cannot be restored. An internal error occurred"
I'm not sure what the problem is. I have iTunes 10.5. I've rebooted my macbook but its still not working, this is my 5th try at it.
cheers
 
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Having same problem here...
 
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alexwillard
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Could it be the fact that Apples servers can't handle the traffic?
 
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Doubtful, as the issue doesn't seem to be a download one, but rather an installation one. I did get kicked off the servers while downloading, and perhaps something got messed up in the download itself. Will try going in and removing the update file, and re-downloading it. See if that helps maybe.
 
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alexwillard
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Yeah thats true, my update was stupidly slow but otherwise fine. Maybe a corrupted file on the iPhone somewhere?
 
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Same issue as everyone else. can't access my phone either. I hope the backup is still there or I'm leaving the iPhone for a Droid.
 
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Same problem here, I also downloaded the 2 huge updates mac released. one was over 800MB and the second is about 400

Still same problem, internal error can not update
 
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Im having the same issues. I left the room on my first download due to the hour download time and came back to see I was booted off the download. Now that I have the download Im getting the same internal error message. This is frustrating!
 
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iOS 5 is not dowloading on my iPad. I get the response "The iPad could not be restored. An internal error occurred"

Any ideas?
 
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Problem solved for me, I kept trying to update and on the 4th or 5th time it worked. I noticed the progress bar on iTunes said verifying restore with apple several times so my guess is the servers there are getting overloaded. Took me about three hours all together.
 
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Interesting. I've got the 2 massive updates from Software Update going right now.. I'll wait for those to finish and then try it again a few times I guess.

Anyone else solving their issues?
 
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Ive tried updating mine, all I now have on my iphone is a black screen with the egg timer esque spinning circle thing, any ideas on resetting my phone or restoring it as I cant get it to connect to itunes or anything???
 

RavingMac

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Same problem here. Haven't been around to see the verifying with Apple screen so it may be due to heavy server traffic.
 
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Same issue

I am having the "Internal error occurred" problem as well. I have now tried 13 times to update but problem persists.
 
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upgrade

I did it the other way round, took iOS 5 download in iTunes initially which was
the longest update, I've seen.

Doing 10.7.2 now which is required for moving your MobileMe to iCloud.

Another very big update.
 
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Same problem here!
 
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Need the same help, I'm getting the same error. i'm trying to upgrade a first-edition iPad.
 
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Me too. When I click on "More Information" I see this:
We're sorry.
We can't find the page you're looking for.
Please return to the Apple Support homepage.

Hopefully it's just a server overload issue. I'll keep trying.
 

dtravis7


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Imi


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Hey people

The only thing I found that worked for an iOS5 upgrade (on my 32GB 3GS) was to restore the stupid thing to factory settings from the phone and then try the restore/upgrade button in iTunes.

My reasoning was that I wouldn't be waiting ages for the backup process before it tried Apple x times.

It worked! Just upgrading now.

(And then the pain of putting everything back in the right place...)
 

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