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<blockquote data-quote="hbr" data-source="post: 383510" data-attributes="member: 30620">Hi Everyone - my first post on this forum!I have a dirty screen which I noticed yesterday - about 6 cm down from the isight - so almost in my line of normal viewing, and I also discovered a burst pixel. I have the MBP core duo (1) and am also experiencing system crashes and very slow usb speeds on all ports. Does any one have any suggestions as to what I should do - I cant get home for another 3/4 weeks in order to get it sorted. It is also exam season and all my notes are on my Mac. Great time for this to happen!Tried to clean screen with Klear Screen and Iklear solution and cloth 'as used by the guys at apple', but no avail. Def between pixels and backlight.Do you think Apple will accept that I cannot do anything about the problem immediately, as I know we are obliged to notify them of probs within 7 days of them happening?Would there be a chance of a straight swap from Apple as then I can get back to revision?I am covered by AppleCare, and bought the Mac on 26th september 2006.I hope you can see in the rather rubbishy picture that it is quite prominent - the largest blob is about 3x3cm!Many thanks,HBR[ATTACH=full]5680[/ATTACH]</blockquote>

[QUOTE="hbr, post: 383510, member: 30620"] Hi Everyone - my first post on this forum! I have a dirty screen which I noticed yesterday - about 6 cm down from the isight - so almost in my line of normal viewing, and I also discovered a burst pixel. I have the MBP core duo (1) and am also experiencing system crashes and very slow usb speeds on all ports. Does any one have any suggestions as to what I should do - I cant get home for another 3/4 weeks in order to get it sorted. It is also exam season and all my notes are on my Mac. Great time for this to happen! Tried to clean screen with Klear Screen and Iklear solution and cloth 'as used by the guys at apple', but no avail. Def between pixels and backlight. Do you think Apple will accept that I cannot do anything about the problem immediately, as I know we are obliged to notify them of probs within 7 days of them happening? Would there be a chance of a straight swap from Apple as then I can get back to revision? I am covered by AppleCare, and bought the Mac on 26th september 2006. I hope you can see in the rather rubbishy picture that it is quite prominent - the largest blob is about 3x3cm! Many thanks, HBR [ATTACH=full]5680[/ATTACH] [/QUOTE]

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