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I wasn't sure where to put this thread but I think this might be a software issue of some sort so we'll start there.
I have an iPhone Xs running IOS 13.3. It has run like a champ until a little bit ago. About a month or two ago I noticed that when I got a call from my wife it went to voicemail and I never heard it ring. After a reboot things were fine and I thought that was the end of the story. Thanksgiving day I missed two calls from my mom asking if I needed a ride to the family dinner. Good thing I looked at the phone to send a message to someone or I might never have noticed that call. If I'd missed that there might have been leftover turkey.
I thought a reboot had fixed the problem but tonight I missed a call from my brother with the same behavior. The call was there when I looked at the notifications screen but I never heard the phone ring. I know the sounds are on because I get sounds from text messages and I got the phone to ring three different times when I did a test call from my wife's phone.
Here's what I know so far:
1. The ringer is on because I hear other calls when I get them. This seems to affect only certain callers each time it happens.
2. Other sounds are also working (text messages ding, music is heard etc).
3. Do Not Disturb is turned off.
4. The phone has not been put into silent mode with the switch on the left side of the phone.
5. I don't think there is an issue with the lightning connector being in headphone mode. I can hear sounds from the phone's speaker and I think I've only used a wired headset once with this phone and that was months ago.
Any ideas? I thought this might be an IOS 13 issue but I think the first time it happened I was still on IOS 12.
I have an iPhone Xs running IOS 13.3. It has run like a champ until a little bit ago. About a month or two ago I noticed that when I got a call from my wife it went to voicemail and I never heard it ring. After a reboot things were fine and I thought that was the end of the story. Thanksgiving day I missed two calls from my mom asking if I needed a ride to the family dinner. Good thing I looked at the phone to send a message to someone or I might never have noticed that call. If I'd missed that there might have been leftover turkey.
I thought a reboot had fixed the problem but tonight I missed a call from my brother with the same behavior. The call was there when I looked at the notifications screen but I never heard the phone ring. I know the sounds are on because I get sounds from text messages and I got the phone to ring three different times when I did a test call from my wife's phone.
Here's what I know so far:
1. The ringer is on because I hear other calls when I get them. This seems to affect only certain callers each time it happens.
2. Other sounds are also working (text messages ding, music is heard etc).
3. Do Not Disturb is turned off.
4. The phone has not been put into silent mode with the switch on the left side of the phone.
5. I don't think there is an issue with the lightning connector being in headphone mode. I can hear sounds from the phone's speaker and I think I've only used a wired headset once with this phone and that was months ago.
Any ideas? I thought this might be an IOS 13 issue but I think the first time it happened I was still on IOS 12.