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Apple Computing Products:
macOS - Operating System
Installer encountered an error ... Epson printer driver
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<blockquote data-quote="bernard smith" data-source="post: 1921611" data-attributes="member: 401391"><p>Hi Ian</p><p></p><p>The first issue is that the driver from Epson won't install. It gets to the last leg and then a failure message pops up everytime.. see screenshot below. I have deleted the driver and cleared the bin, then downloaded it again from Epson and the same thing happens. <strong>"The installation failed. The installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance." </strong> It was working fine with Monterey before so I am lost really as to what it is. Without the driver being on the Mac (which is the problem) the printer can't be used as Apple don't have this printer in the drop down list when trying to add a printer ( see second screenshot ). It is connected by USB as the printer does not use Wifi and the router is a bit far away to run an ethernet cable which would mean having cables all over the floor.</p><p></p><p>When I say rolling back I am talking about restore using time machine back up to a date when I know that the printer worked. I don't propose fully reinstalling the OS.</p><p></p><p></p><p>The printer works when connected by the same USB cable to a Windows PC which makes me think that the printer is not the issue.</p><p></p><p>Cheers</p><p></p><p>Bernard</p></blockquote><p></p>
[QUOTE="bernard smith, post: 1921611, member: 401391"] Hi Ian The first issue is that the driver from Epson won't install. It gets to the last leg and then a failure message pops up everytime.. see screenshot below. I have deleted the driver and cleared the bin, then downloaded it again from Epson and the same thing happens. [B]"The installation failed. The installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance." [/B] It was working fine with Monterey before so I am lost really as to what it is. Without the driver being on the Mac (which is the problem) the printer can't be used as Apple don't have this printer in the drop down list when trying to add a printer ( see second screenshot ). It is connected by USB as the printer does not use Wifi and the router is a bit far away to run an ethernet cable which would mean having cables all over the floor. When I say rolling back I am talking about restore using time machine back up to a date when I know that the printer worked. I don't propose fully reinstalling the OS. The printer works when connected by the same USB cable to a Windows PC which makes me think that the printer is not the issue. Cheers Bernard [/QUOTE]
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Apple Computing Products:
macOS - Operating System
Installer encountered an error ... Epson printer driver
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