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Apple Mobile Products: iPhone, iPad, iPod
iOS and Apps
iMazing questions...
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<blockquote data-quote="Cr00zng" data-source="post: 1842249" data-attributes="member: 318059"><p>Jake, I had the same impression about support as well; one really have to push them to get an answer.</p><p></p><p>Push I did and just got my answer from support about the why the iPhone had to be erased, quote:</p><p></p><p></p><p></p><p>While it is understandable that the company does not want to publicize this issue, dragging out the resolution/explanation does not make it any better. Not to mention, why they wouldn't work with Apple to resolve this issue? It's not like people won't get to know the root cause of this issue.</p><p></p><p>Tried using iTunes for Windows and yes, it does work. I didn't know that iTunes for Windows comes from Microsoft, at least until I found it in the Store, but iMazing did and popped up this message:</p><p></p><p>[ATTACH=full]31065[/ATTACH]</p><p></p><p>Do I take the blue pill, or the red pill? That's the question it seems...</p><p></p><p>The message suggest to use Apple drivers instead, probably because the MS drivers may add additional issues when backup/restore performed with iMazing. Contrary, if the Apple drivers restored, then the chances are that iTunes won't work right. And that's just great...</p><p></p><p>I really didn't want getting involved with backup this much and should've stayed ignorant about what the backup does and keep using iTunes. It's too late by now...</p></blockquote><p></p>
[QUOTE="Cr00zng, post: 1842249, member: 318059"] Jake, I had the same impression about support as well; one really have to push them to get an answer. Push I did and just got my answer from support about the why the iPhone had to be erased, quote: While it is understandable that the company does not want to publicize this issue, dragging out the resolution/explanation does not make it any better. Not to mention, why they wouldn't work with Apple to resolve this issue? It's not like people won't get to know the root cause of this issue. Tried using iTunes for Windows and yes, it does work. I didn't know that iTunes for Windows comes from Microsoft, at least until I found it in the Store, but iMazing did and popped up this message: [ATTACH=FULL]31065[/ATTACH] Do I take the blue pill, or the red pill? That's the question it seems... The message suggest to use Apple drivers instead, probably because the MS drivers may add additional issues when backup/restore performed with iMazing. Contrary, if the Apple drivers restored, then the chances are that iTunes won't work right. And that's just great... I really didn't want getting involved with backup this much and should've stayed ignorant about what the backup does and keep using iTunes. It's too late by now... [/QUOTE]
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Apple Mobile Products: iPhone, iPad, iPod
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iMazing questions...
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