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Images on MacBook Desktop/Folders/Finder not opening in Preview
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<blockquote data-quote="MalGV" data-source="post: 1779914" data-attributes="member: 397094"><p>(Could've sworn I posted a comment on this thread, but now it's gone/deleted.) Thank you for the information. When I went into SP/Flash Player it says I actually have the latest version (28), so not sure why EtreCheck shows that I have a 27 Version on my computer. I tried getting rid of that as well as a no-longer-working-with-Firefox Java and see if my Preview/image problem goes away. </p><p></p><p>It didn't. <strong>I'm still having this problem with pictures not opening in Preview after I drag-and-drop them onto my computer.</strong></p><p></p><p>Here is the latest EtreCheck:</p><p></p><p>EtreCheck version: 3.4.6 (460)</p><p>Report generated 2017-12-13 14:20:15</p><p>Download EtreCheck from <a href="https://etrecheck.com" target="_blank">https://etrecheck.com</a></p><p>Runtime: 2:15</p><p>Performance: Excellent</p><p></p><p>Click the [Lookup] links for more information from Apple Support Communities.</p><p>Click the [Details] links for more information about that line.</p><p></p><p>Problem: Other problem</p><p></p><p>Hardware Information: ⓘ</p><p> MacBook Pro (17-inch, Mid 2010) </p><p> [Technical Specifications] - [User Guide] - [Warranty & Service]</p><p> MacBook Pro - model: MacBookPro6,1</p><p> 1 2.53 GHz Intel Core i5 (i5) CPU: 2-core</p><p> 8 GB RAM Upgradeable - [Instructions]</p><p> BANK 0/DIMM0</p><p> 4 GB DDR3 1067 MHz ok</p><p> BANK 1/DIMM0</p><p> 4 GB DDR3 1067 MHz ok</p><p> Handoff/Airdrop2: not supported</p><p> Wireless: en1: 802.11 a/b/g/n</p><p> Battery: Health = Normal - Cycle count = 140</p><p></p><p>Video Information: ⓘ</p><p> Intel HD Graphics - VRAM: 288 MB</p><p> NVIDIA GeForce GT 330M - VRAM: 512 MB</p><p> Color LCD 1920 x 1200</p><p></p><p>Disk Information: ⓘ</p><p> MKNSSDCL480GB-DX disk0: (480.1 GB) (Solid State - TRIM: No)</p><p> [Show SMART report]</p><p> (disk0s1) <not mounted> [EFI]: 210 MB</p><p> (disk0s2) <not mounted> [CoreStorage Container]: 479.24 GB</p><p> (disk0s3) <not mounted> [Recovery]: 650 MB</p><p></p><p> HL-DT-ST DVDRW GS23N ()</p><p></p><p>USB Information: ⓘ</p><p> EHCI Root Hub Simulation </p><p> hub_device </p><p> Apple Inc. Built-in iSight </p><p> Apple Computer, Inc. IR Receiver </p><p> EHCI Root Hub Simulation </p><p> hub_device </p><p> Tablet PTK-640 </p><p> Apple Inc. BRCM2070 Hub </p><p> Apple Inc. Bluetooth USB Host Controller </p><p> Apple Inc. Apple Internal Keyboard / Trackpad </p><p></p><p>Virtual disks: ⓘ</p><p> MAL HD (disk1 - Journaled HFS+) / [Startup]: 478.89 GB (171.42 GB free)</p><p> Physical disk: disk0s2 479.24 GB Online</p><p></p><p>System Software: ⓘ</p><p> OS X Mavericks 10.9.5 (13F1911) - Time since boot: less than an hour</p><p></p><p>Gatekeeper: ⓘ</p><p> Mac App Store and identified developers</p><p></p><p>Kernel Extensions: ⓘ</p><p> /Library/Extensions</p><p> [not loaded] com.FTDI.driver.D2XXHelper (1.0 - SDK 10.11) [Lookup]</p><p></p><p> /System/Library/Extensions</p><p> [not loaded] com.wacom.kext.wacomtablet (Wacom Tablet 6.1.5-2) [Lookup]</p><p></p><p>System Launch Agents: ⓘ</p><p> [not loaded] 6 Apple tasks</p><p> [loaded] 142 Apple tasks</p><p> [running] 36 Apple tasks</p><p></p><p>System Launch Daemons: ⓘ</p><p> [not loaded] 48 Apple tasks</p><p> [loaded] 140 Apple tasks</p><p> [running] 61 Apple tasks</p><p></p><p>Launch Agents: ⓘ</p><p> [not loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2017-02-16) [Lookup]</p><p> [loaded] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2017-07-31) [Lookup]</p><p> [loaded] com.adobe.CS5ServiceManager.plist (? 40cdc1ff 21868ea0 - installed 2017-02-16) [Lookup]</p><p> [not loaded] com.oracle.java.Java-Updater.plist (? 0 ? - installed (null)) [Lookup]</p><p> [running] com.wacom.wacomtablet.plist (Wacom Technology Corp. - installed 2015-11-03) [Lookup]</p><p></p><p>Launch Daemons: ⓘ</p><p> [running] com.adobe.adobeupdatedaemon.plist (Adobe Systems, Inc. - installed 2017-07-31) [Lookup]</p><p> [running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2017-09-20) [Lookup]</p><p> [loaded] com.adobe.fpsaud.plist (? 2afb3af7 96972bcc - installed 2017-11-27) [Lookup]</p><p> [loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e afb3bef0 - installed 2010-08-25) [Lookup]</p><p> [not loaded] com.oracle.java.Helper-Tool.plist (? 0 ? - installed (null)) [Lookup]</p><p> [loaded] com.wacom.displayhelper.plist (Apple, Inc. - installed 2015-11-03)</p><p></p><p>User Launch Agents: ⓘ</p><p> [loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2017-02-16) [Lookup]</p><p> [loaded] com.adobe.ARM.[...].plist (? e18d8339 63c5d68b - installed 2013-05-14) [Lookup]</p><p> [loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-27) [Lookup]</p><p></p><p>User Login Items: ⓘ</p><p> iTunesHelper Application (Apple, Inc. - installed 2017-07-20)</p><p> (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)</p><p> EpsonLowInkReminderAgent Application </p><p> (/Applications/Epson Software/Epson Low Ink Reminder.app/Contents/EpsonLowInkReminderAgent.app)</p><p></p><p>Internet Plug-ins: ⓘ</p><p> AdobeAAMDetect: 3.0.0.0 (installed 2017-07-31) [Lookup]</p><p> FlashPlayer-10.6: 28.0.0.126 (installed 2017-12-12) [Lookup]</p><p> QuickTime Plugin: 7.7.3 (installed 2016-08-03)</p><p> Flash Player: 28.0.0.126 (installed 2017-12-12) [Lookup]</p><p> AdobePDFViewer: 9.5.5 (installed 2013-05-14) [Lookup]</p><p> Default Browser: 537 (installed 2014-11-04)</p><p> WacomNetscape: 1.1.0-5 (installed 2010-02-25) [Lookup]</p><p> SharePointBrowserPlugin: 14.4.3 (installed 2014-07-08) [Lookup]</p><p> PepperFlashPlayer: 28.0.0.126 (installed 2017-12-12) [Lookup]</p><p> Silverlight: 5.1.20125.0 (installed 2013-04-09) [Lookup]</p><p> WacomTabletPlugin: WacomTabletPlugin 2.1.0.6 (installed 2015-11-03) [Lookup]</p><p></p><p>Safari Extensions: ⓘ</p><p> [not loaded] AdBlock - BetaFish, Inc. - <a href="https://getadblock.com" target="_blank">https://getadblock.com</a> (installed 2017-12-04)</p><p></p><p>3rd Party Preference Panes: ⓘ</p><p> Flash Player (installed 2017-11-27) [Lookup]</p><p> WacomTablet (installed 2015-11-03) [Lookup]</p><p></p><p>Time Machine: ⓘ</p><p> Skip System Files: NO</p><p> Mobile backups: ON</p><p> Auto backup: YES</p><p> Volumes being backed up:</p><p> MAL HD: Disk size: 478.89 GB Disk used: 307.47 GB</p><p> Destinations:</p><p> [redacted]'s Backup [Local] </p><p> Total size: 2.00 TB </p><p> Total number of backups: 14 </p><p> Oldest backup: 7/14/17, 10:22 PM </p><p> Last backup: 12/7/17, 1:41 AM </p><p> Size of backup disk: Excellent</p><p> Backup size 2.00 TB > (Disk size 478.89 GB X 3)</p><p></p><p> MalArt Glob [Local] </p><p> Total size: 498.46 GB </p><p> Total number of backups: 2 </p><p> Oldest backup: 12/10/13, 3:38 PM </p><p> Last backup: 12/10/13, 3:38 PM </p><p> Size of backup disk: Too small</p><p> Backup size 498.46 GB < (Disk used 307.47 GB X 3)</p><p></p><p> Data [Network] </p><p> Total size: 2.00 TB </p><p> Total number of backups: 44 </p><p> Oldest backup: 7/18/15, 3:57 PM </p><p> Last backup: 11/29/16, 10:22 AM </p><p> Size of backup disk: Excellent</p><p> Backup size 2.00 TB > (Disk size 478.89 GB X 3)</p><p></p><p>Top Processes by CPU: ⓘ</p><p> 51% firefox</p><p> 35% plugin-container</p><p> 11% WindowServer</p><p> 11% plugin-container</p><p> 7% kernel_task</p><p></p><p>Top Processes by Memory: ⓘ</p><p> 881 MB firefox</p><p> 750 MB plugin-container</p><p> 742 MB plugin-container</p><p> 606 MB kernel_task</p><p> 526 MB plugin-container</p><p></p><p>Top Processes by Energy Use: ⓘ</p><p> 70.58 FontCacheTool</p><p> 24.96 Microsoft Word</p><p> 18.16 WindowServer</p><p> 17.22 firefox</p><p></p><p>Virtual Memory Information: ⓘ</p><p> 2.47 GB Available RAM</p><p> 440 MB Free RAM</p><p> 5.53 GB Used RAM</p><p> 2.04 GB Cached files</p><p> 0 B Swap Used</p><p></p><p>Software installs (last 30 days): ⓘ</p><p> Adobe Flash Player: (installed 2017-11-14)</p><p> Adobe Pepper Flash Player: (installed 2017-11-14)</p><p> Wacom Tablet: (installed 2017-12-04)</p><p> Adobe Flash Player: (installed 2017-12-12)</p><p> Adobe Pepper Flash Player: (installed 2017-12-12)</p><p></p><p> Install information may not be complete.</p><p></p><p>Diagnostics Events (last 3 days for minor events): ⓘ</p><p> 2017-12-13 11:22:13 Finder.app Hang [Open]</p><p></p><p></p><p>What else should I do?</p></blockquote><p></p>
[QUOTE="MalGV, post: 1779914, member: 397094"] (Could've sworn I posted a comment on this thread, but now it's gone/deleted.) Thank you for the information. When I went into SP/Flash Player it says I actually have the latest version (28), so not sure why EtreCheck shows that I have a 27 Version on my computer. I tried getting rid of that as well as a no-longer-working-with-Firefox Java and see if my Preview/image problem goes away. It didn't. [B]I'm still having this problem with pictures not opening in Preview after I drag-and-drop them onto my computer.[/B] Here is the latest EtreCheck: EtreCheck version: 3.4.6 (460) Report generated 2017-12-13 14:20:15 Download EtreCheck from [url]https://etrecheck.com[/url] Runtime: 2:15 Performance: Excellent Click the [Lookup] links for more information from Apple Support Communities. Click the [Details] links for more information about that line. Problem: Other problem Hardware Information: ⓘ MacBook Pro (17-inch, Mid 2010) [Technical Specifications] - [User Guide] - [Warranty & Service] MacBook Pro - model: MacBookPro6,1 1 2.53 GHz Intel Core i5 (i5) CPU: 2-core 8 GB RAM Upgradeable - [Instructions] BANK 0/DIMM0 4 GB DDR3 1067 MHz ok BANK 1/DIMM0 4 GB DDR3 1067 MHz ok Handoff/Airdrop2: not supported Wireless: en1: 802.11 a/b/g/n Battery: Health = Normal - Cycle count = 140 Video Information: ⓘ Intel HD Graphics - VRAM: 288 MB NVIDIA GeForce GT 330M - VRAM: 512 MB Color LCD 1920 x 1200 Disk Information: ⓘ MKNSSDCL480GB-DX disk0: (480.1 GB) (Solid State - TRIM: No) [Show SMART report] (disk0s1) <not mounted> [EFI]: 210 MB (disk0s2) <not mounted> [CoreStorage Container]: 479.24 GB (disk0s3) <not mounted> [Recovery]: 650 MB HL-DT-ST DVDRW GS23N () USB Information: ⓘ EHCI Root Hub Simulation hub_device Apple Inc. Built-in iSight Apple Computer, Inc. IR Receiver EHCI Root Hub Simulation hub_device Tablet PTK-640 Apple Inc. BRCM2070 Hub Apple Inc. Bluetooth USB Host Controller Apple Inc. Apple Internal Keyboard / Trackpad Virtual disks: ⓘ MAL HD (disk1 - Journaled HFS+) / [Startup]: 478.89 GB (171.42 GB free) Physical disk: disk0s2 479.24 GB Online System Software: ⓘ OS X Mavericks 10.9.5 (13F1911) - Time since boot: less than an hour Gatekeeper: ⓘ Mac App Store and identified developers Kernel Extensions: ⓘ /Library/Extensions [not loaded] com.FTDI.driver.D2XXHelper (1.0 - SDK 10.11) [Lookup] /System/Library/Extensions [not loaded] com.wacom.kext.wacomtablet (Wacom Tablet 6.1.5-2) [Lookup] System Launch Agents: ⓘ [not loaded] 6 Apple tasks [loaded] 142 Apple tasks [running] 36 Apple tasks System Launch Daemons: ⓘ [not loaded] 48 Apple tasks [loaded] 140 Apple tasks [running] 61 Apple tasks Launch Agents: ⓘ [not loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2017-02-16) [Lookup] [loaded] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2017-07-31) [Lookup] [loaded] com.adobe.CS5ServiceManager.plist (? 40cdc1ff 21868ea0 - installed 2017-02-16) [Lookup] [not loaded] com.oracle.java.Java-Updater.plist (? 0 ? - installed (null)) [Lookup] [running] com.wacom.wacomtablet.plist (Wacom Technology Corp. - installed 2015-11-03) [Lookup] Launch Daemons: ⓘ [running] com.adobe.adobeupdatedaemon.plist (Adobe Systems, Inc. - installed 2017-07-31) [Lookup] [running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2017-09-20) [Lookup] [loaded] com.adobe.fpsaud.plist (? 2afb3af7 96972bcc - installed 2017-11-27) [Lookup] [loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e afb3bef0 - installed 2010-08-25) [Lookup] [not loaded] com.oracle.java.Helper-Tool.plist (? 0 ? - installed (null)) [Lookup] [loaded] com.wacom.displayhelper.plist (Apple, Inc. - installed 2015-11-03) User Launch Agents: ⓘ [loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2017-02-16) [Lookup] [loaded] com.adobe.ARM.[...].plist (? e18d8339 63c5d68b - installed 2013-05-14) [Lookup] [loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-27) [Lookup] User Login Items: ⓘ iTunesHelper Application (Apple, Inc. - installed 2017-07-20) (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app) EpsonLowInkReminderAgent Application (/Applications/Epson Software/Epson Low Ink Reminder.app/Contents/EpsonLowInkReminderAgent.app) Internet Plug-ins: ⓘ AdobeAAMDetect: 3.0.0.0 (installed 2017-07-31) [Lookup] FlashPlayer-10.6: 28.0.0.126 (installed 2017-12-12) [Lookup] QuickTime Plugin: 7.7.3 (installed 2016-08-03) Flash Player: 28.0.0.126 (installed 2017-12-12) [Lookup] AdobePDFViewer: 9.5.5 (installed 2013-05-14) [Lookup] Default Browser: 537 (installed 2014-11-04) WacomNetscape: 1.1.0-5 (installed 2010-02-25) [Lookup] SharePointBrowserPlugin: 14.4.3 (installed 2014-07-08) [Lookup] PepperFlashPlayer: 28.0.0.126 (installed 2017-12-12) [Lookup] Silverlight: 5.1.20125.0 (installed 2013-04-09) [Lookup] WacomTabletPlugin: WacomTabletPlugin 2.1.0.6 (installed 2015-11-03) [Lookup] Safari Extensions: ⓘ [not loaded] AdBlock - BetaFish, Inc. - [url]https://getadblock.com[/url] (installed 2017-12-04) 3rd Party Preference Panes: ⓘ Flash Player (installed 2017-11-27) [Lookup] WacomTablet (installed 2015-11-03) [Lookup] Time Machine: ⓘ Skip System Files: NO Mobile backups: ON Auto backup: YES Volumes being backed up: MAL HD: Disk size: 478.89 GB Disk used: 307.47 GB Destinations: [redacted]'s Backup [Local] Total size: 2.00 TB Total number of backups: 14 Oldest backup: 7/14/17, 10:22 PM Last backup: 12/7/17, 1:41 AM Size of backup disk: Excellent Backup size 2.00 TB > (Disk size 478.89 GB X 3) MalArt Glob [Local] Total size: 498.46 GB Total number of backups: 2 Oldest backup: 12/10/13, 3:38 PM Last backup: 12/10/13, 3:38 PM Size of backup disk: Too small Backup size 498.46 GB < (Disk used 307.47 GB X 3) Data [Network] Total size: 2.00 TB Total number of backups: 44 Oldest backup: 7/18/15, 3:57 PM Last backup: 11/29/16, 10:22 AM Size of backup disk: Excellent Backup size 2.00 TB > (Disk size 478.89 GB X 3) Top Processes by CPU: ⓘ 51% firefox 35% plugin-container 11% WindowServer 11% plugin-container 7% kernel_task Top Processes by Memory: ⓘ 881 MB firefox 750 MB plugin-container 742 MB plugin-container 606 MB kernel_task 526 MB plugin-container Top Processes by Energy Use: ⓘ 70.58 FontCacheTool 24.96 Microsoft Word 18.16 WindowServer 17.22 firefox Virtual Memory Information: ⓘ 2.47 GB Available RAM 440 MB Free RAM 5.53 GB Used RAM 2.04 GB Cached files 0 B Swap Used Software installs (last 30 days): ⓘ Adobe Flash Player: (installed 2017-11-14) Adobe Pepper Flash Player: (installed 2017-11-14) Wacom Tablet: (installed 2017-12-04) Adobe Flash Player: (installed 2017-12-12) Adobe Pepper Flash Player: (installed 2017-12-12) Install information may not be complete. Diagnostics Events (last 3 days for minor events): ⓘ 2017-12-13 11:22:13 Finder.app Hang [Open] What else should I do? [/QUOTE]
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Apple Computing Products:
macOS - Operating System
Images on MacBook Desktop/Folders/Finder not opening in Preview
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