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<blockquote data-quote="MalGV" data-source="post: 1778988" data-attributes="member: 397094"><p>(The site isn't letting me post pictures. I click on the "Insert Image" icon and try adding my screenshot, but I don't know any other way of doing it.)</p><p></p><p>Ok, here is the latest EtreCheck:</p><p></p><p>EtreCheck version: 3.4.6 (460)</p><p>Report generated 2017-12-01 11:20:40</p><p>Download EtreCheck from <a href="https://etrecheck.com" target="_blank">https://etrecheck.com</a></p><p>Runtime: 2:33</p><p>Performance: Excellent</p><p></p><p>Click the [Lookup] links for more information from Apple Support Communities.</p><p>Click the [Details] links for more information about that line.</p><p></p><p>Problem: Other problem</p><p></p><p>Hardware Information: ⓘ</p><p> MacBook Pro (17-inch, Mid 2010) </p><p> [Technical Specifications] - [User Guide] - [Warranty & Service]</p><p> MacBook Pro - model: MacBookPro6,1</p><p> 1 2.53 GHz Intel Core i5 (i5) CPU: 2-core</p><p> 8 GB RAM Upgradeable - [Instructions]</p><p> BANK 0/DIMM0</p><p> 4 GB DDR3 1067 MHz ok</p><p> BANK 1/DIMM0</p><p> 4 GB DDR3 1067 MHz ok</p><p> Handoff/Airdrop2: not supported</p><p> Wireless: en1: 802.11 a/b/g/n</p><p> Battery: Health = Check Battery - Cycle count = 139</p><p></p><p>Video Information: ⓘ</p><p> Intel HD Graphics - VRAM: 288 MB</p><p> NVIDIA GeForce GT 330M - VRAM: 512 MB</p><p> Color LCD 1920 x 1200</p><p></p><p>Disk Information: ⓘ</p><p> MKNSSDCL480GB-DX disk0: (480.1 GB) (Solid State - TRIM: No)</p><p> [Show SMART report]</p><p> (disk0s1) <not mounted> [EFI]: 210 MB</p><p> (disk0s2) <not mounted> [CoreStorage Container]: 479.24 GB</p><p> (disk0s3) <not mounted> [Recovery]: 650 MB</p><p></p><p> HL-DT-ST DVDRW GS23N ()</p><p></p><p>USB Information: ⓘ</p><p> EHCI Root Hub Simulation </p><p> hub_device </p><p> Apple Computer, Inc. IR Receiver </p><p> Apple Inc. Built-in iSight </p><p> EHCI Root Hub Simulation </p><p> hub_device </p><p> Tablet PTK-640 </p><p> Apple Inc. Apple Internal Keyboard / Trackpad </p><p> Apple Inc. BRCM2070 Hub </p><p> Apple Inc. Bluetooth USB Host Controller </p><p></p><p>Virtual disks: ⓘ</p><p> MAL HD (disk1 - Journaled HFS+) / [Startup]: 478.89 GB (157.46 GB free)</p><p> Physical disk: disk0s2 479.24 GB Online</p><p></p><p>System Software: ⓘ</p><p> OS X Mavericks 10.9.5 (13F1911) - Time since boot: about one day </p><p></p><p>Gatekeeper: ⓘ</p><p> Mac App Store and identified developers</p><p></p><p>Kernel Extensions: ⓘ</p><p> /Applications/KeepVid Pro.app</p><p> [not loaded] com.Perfect.Driver.SystemAudioRecorder (1.1.0 - SDK 10.6) [Lookup]</p><p></p><p> /System/Library/Extensions</p><p> [not loaded] com.wacom.kext.wacomtablet (Wacom Tablet 6.1.5-2) [Lookup]</p><p></p><p>System Launch Agents: ⓘ</p><p> [not loaded] 6 Apple tasks</p><p> [loaded] 141 Apple tasks</p><p> [running] 37 Apple tasks</p><p></p><p>System Launch Daemons: ⓘ</p><p> [not loaded] 48 Apple tasks</p><p> [loaded] 134 Apple tasks</p><p> [running] 66 Apple tasks</p><p></p><p>Launch Agents: ⓘ</p><p> [not loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2017-02-16) [Lookup]</p><p> [running] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2017-07-31) [Lookup]</p><p> [loaded] com.adobe.CS5ServiceManager.plist (? 40cdc1ff 21868ea0 - installed 2017-02-16) [Lookup]</p><p> [loaded] com.oracle.java.Java-Updater.plist (? 47d04590 f8817326 - installed 2016-03-25) [Lookup]</p><p> [running] com.wacom.wacomtablet.plist (? 9e9edb5e 7db17fcd - installed 2010-02-25) [Lookup]</p><p></p><p>Launch Daemons: ⓘ</p><p> [loaded] com.adobe.SwitchBoard.plist (? 68cad67 0 - installed 2010-09-19) [Lookup]</p><p> [running] com.adobe.adobeupdatedaemon.plist (Adobe Systems, Inc. - installed 2017-07-31) [Lookup]</p><p> [running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2017-09-20) [Lookup]</p><p> [loaded] com.adobe.fpsaud.plist (? 2afb3af7 a56d5fc2 - installed 2017-10-25) [Lookup]</p><p> [loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e afb3bef0 - installed 2010-08-25) [Lookup]</p><p> [loaded] com.oracle.java.Helper-Tool.plist (Shell Script e3fefdd2 - installed 2016-03-25) [Lookup]</p><p></p><p>User Launch Agents: ⓘ</p><p> [loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2017-02-16) [Lookup]</p><p> [loaded] com.adobe.ARM.[...].plist (? e18d8339 63c5d68b - installed 2013-05-14) [Lookup]</p><p> [loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-27) [Lookup]</p><p></p><p>User Login Items: ⓘ</p><p> iTunesHelper Application (Apple, Inc. - installed 2017-07-20)</p><p> (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)</p><p> Preview Application </p><p> (/Applications/Preview.app)</p><p> EpsonLowInkReminderAgent Application </p><p> (/Applications/Epson Software/Epson Low Ink Reminder.app/Contents/EpsonLowInkReminderAgent.app)</p><p></p><p>Internet Plug-ins: ⓘ</p><p> WacomNetscape: 1.1.0-5 (installed 2010-02-25) [Lookup]</p><p> Default Browser: 537 (installed 2014-11-04)</p><p> WacomSafari: 1.1.0-5 (installed 2010-02-25) [Lookup]</p><p> AdobeAAMDetect: 3.0.0.0 (installed 2017-07-31) [Lookup]</p><p> FlashPlayer-10.6: 27.0.0.187 (installed 2017-11-14) [Lookup]</p><p> Silverlight: 5.1.20125.0 (installed 2013-04-09) [Lookup]</p><p> QuickTime Plugin: 7.7.3 (installed 2016-08-03)</p><p> Flash Player: 27.0.0.187 (installed 2017-11-14) [Lookup]</p><p> PepperFlashPlayer: 27.0.0.187 (installed 2017-11-14) [Lookup]</p><p> SharePointBrowserPlugin: 14.4.3 (installed 2014-07-08) [Lookup]</p><p> AdobePDFViewer: 9.5.5 (installed 2013-05-14) [Lookup]</p><p> iPhotoPhotocast: 7.0 (installed 2010-09-17)</p><p> JavaAppletPlugin: Java 8 Update 77 build 03 (installed 2016-03-25) Check version</p><p></p><p>Safari Extensions: ⓘ</p><p> [not loaded] AdBlock - BetaFish, Inc. - <a href="https://getadblock.com" target="_blank">https://getadblock.com</a> (installed 2017-11-28)</p><p> [not loaded] KeepVid Pro - KeepVid Studio - <a href="http://www.keepvid.com" target="_blank">http://www.keepvid.com</a> (installed 2017-01-16)</p><p> [enabled] iMedia Converter Deluxe - iSkysoft Studio - <a href="http://www.iskysoft.com" target="_blank">http://www.iskysoft.com</a> (installed 2013-02-26)</p><p> [enabled] iTube Studio - iSkysoft Studio - <a href="http://www.iskysoft.com" target="_blank">http://www.iskysoft.com</a> (installed 2013-07-11)</p><p></p><p>3rd Party Preference Panes: ⓘ</p><p> Flash Player (installed 2017-10-25) [Lookup]</p><p> hueyPRO (installed 2009-03-12) [Lookup]</p><p> Java (installed 2016-03-25) [Lookup]</p><p> Perian (installed 2011-07-23) [Lookup]</p><p> WacomTablet (installed 2011-03-01) [Lookup]</p><p></p><p>Time Machine: ⓘ</p><p> Skip System Files: NO</p><p> Mobile backups: ON</p><p> Auto backup: YES</p><p> Volumes being backed up:</p><p> MAL HD: Disk size: 478.89 GB Disk used: 321.42 GB</p><p> Destinations:</p><p> [redacted]'s Backup [Local] </p><p> Total size: 2.00 TB </p><p> Total number of backups: 13 </p><p> Oldest backup: 7/14/17, 10:22 PM </p><p> Last backup: 11/29/17, 8:04 PM </p><p> Size of backup disk: Excellent</p><p> Backup size 2.00 TB > (Disk size 478.89 GB X 3)</p><p></p><p> MalArt Glob [Local] </p><p> Total size: 498.46 GB </p><p> Total number of backups: 2 </p><p> Oldest backup: 12/10/13, 3:38 PM </p><p> Last backup: 12/10/13, 3:38 PM </p><p> Size of backup disk: Too small</p><p> Backup size 498.46 GB < (Disk used 321.42 GB X 3)</p><p></p><p> Data [Network] </p><p> Total size: 2.00 TB </p><p> Total number of backups: 44 </p><p> Oldest backup: 7/18/15, 3:57 PM </p><p> Last backup: 11/29/16, 10:22 AM </p><p> Size of backup disk: Excellent</p><p> Backup size 2.00 TB > (Disk size 478.89 GB X 3)</p><p></p><p>Top Processes by CPU: ⓘ</p><p> 23% firefox</p><p> 15% plugin-container</p><p> 8% com.apple.coremedia.videodecoder</p><p> 7% mdworker</p><p> 6% mdworker</p><p></p><p>Top Processes by Memory: ⓘ</p><p> 874 MB kernel_task</p><p> 368 MB plugin-container</p><p> 314 MB Safari</p><p> 261 MB firefox</p><p> 172 MB com.apple.WebKit.WebContent</p><p></p><p>Top Processes by Energy Use: ⓘ</p><p> 23.42 plugin-container</p><p> 9.92 com.apple.coremedia.videodecoder</p><p> 5.64 firefox</p><p> 5.42 WindowServer</p><p></p><p>Virtual Memory Information: ⓘ</p><p> 453 MB Available RAM</p><p> 17 MB Free RAM</p><p> 7.56 GB Used RAM</p><p> 436 MB Cached files</p><p> 355 MB Swap Used</p><p></p><p>Software installs (last 30 days): ⓘ</p><p> Adobe Flash Player: (installed 2017-11-14)</p><p> Adobe Pepper Flash Player: (installed 2017-11-14)</p><p></p><p> Install information may not be complete.</p><p></p><p>Diagnostics Events (last 3 days for minor events): ⓘ</p><p> 2017-11-30 00:10:27 Microsoft Word.app Hang [Open]</p><p> 2017-11-29 21:19:05 WacomTabletDriver.app Crash [Open]</p><p> 2017-11-29 20:06:21 Adobe Desktop Service.app Crash [Open]</p><p> 2017-11-29 02:00:04 AAM Updates Notifier.app Crash [Open]</p><p></p><p>Note: I don't know if you guys use EtreCheck too, but usually if something is harmful it will appear in red. Nothing in this check appeared in red.</p></blockquote><p></p>
[QUOTE="MalGV, post: 1778988, member: 397094"] (The site isn't letting me post pictures. I click on the "Insert Image" icon and try adding my screenshot, but I don't know any other way of doing it.) Ok, here is the latest EtreCheck: EtreCheck version: 3.4.6 (460) Report generated 2017-12-01 11:20:40 Download EtreCheck from [url]https://etrecheck.com[/url] Runtime: 2:33 Performance: Excellent Click the [Lookup] links for more information from Apple Support Communities. Click the [Details] links for more information about that line. Problem: Other problem Hardware Information: ⓘ MacBook Pro (17-inch, Mid 2010) [Technical Specifications] - [User Guide] - [Warranty & Service] MacBook Pro - model: MacBookPro6,1 1 2.53 GHz Intel Core i5 (i5) CPU: 2-core 8 GB RAM Upgradeable - [Instructions] BANK 0/DIMM0 4 GB DDR3 1067 MHz ok BANK 1/DIMM0 4 GB DDR3 1067 MHz ok Handoff/Airdrop2: not supported Wireless: en1: 802.11 a/b/g/n Battery: Health = Check Battery - Cycle count = 139 Video Information: ⓘ Intel HD Graphics - VRAM: 288 MB NVIDIA GeForce GT 330M - VRAM: 512 MB Color LCD 1920 x 1200 Disk Information: ⓘ MKNSSDCL480GB-DX disk0: (480.1 GB) (Solid State - TRIM: No) [Show SMART report] (disk0s1) <not mounted> [EFI]: 210 MB (disk0s2) <not mounted> [CoreStorage Container]: 479.24 GB (disk0s3) <not mounted> [Recovery]: 650 MB HL-DT-ST DVDRW GS23N () USB Information: ⓘ EHCI Root Hub Simulation hub_device Apple Computer, Inc. IR Receiver Apple Inc. Built-in iSight EHCI Root Hub Simulation hub_device Tablet PTK-640 Apple Inc. Apple Internal Keyboard / Trackpad Apple Inc. BRCM2070 Hub Apple Inc. Bluetooth USB Host Controller Virtual disks: ⓘ MAL HD (disk1 - Journaled HFS+) / [Startup]: 478.89 GB (157.46 GB free) Physical disk: disk0s2 479.24 GB Online System Software: ⓘ OS X Mavericks 10.9.5 (13F1911) - Time since boot: about one day Gatekeeper: ⓘ Mac App Store and identified developers Kernel Extensions: ⓘ /Applications/KeepVid Pro.app [not loaded] com.Perfect.Driver.SystemAudioRecorder (1.1.0 - SDK 10.6) [Lookup] /System/Library/Extensions [not loaded] com.wacom.kext.wacomtablet (Wacom Tablet 6.1.5-2) [Lookup] System Launch Agents: ⓘ [not loaded] 6 Apple tasks [loaded] 141 Apple tasks [running] 37 Apple tasks System Launch Daemons: ⓘ [not loaded] 48 Apple tasks [loaded] 134 Apple tasks [running] 66 Apple tasks Launch Agents: ⓘ [not loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2017-02-16) [Lookup] [running] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2017-07-31) [Lookup] [loaded] com.adobe.CS5ServiceManager.plist (? 40cdc1ff 21868ea0 - installed 2017-02-16) [Lookup] [loaded] com.oracle.java.Java-Updater.plist (? 47d04590 f8817326 - installed 2016-03-25) [Lookup] [running] com.wacom.wacomtablet.plist (? 9e9edb5e 7db17fcd - installed 2010-02-25) [Lookup] Launch Daemons: ⓘ [loaded] com.adobe.SwitchBoard.plist (? 68cad67 0 - installed 2010-09-19) [Lookup] [running] com.adobe.adobeupdatedaemon.plist (Adobe Systems, Inc. - installed 2017-07-31) [Lookup] [running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2017-09-20) [Lookup] [loaded] com.adobe.fpsaud.plist (? 2afb3af7 a56d5fc2 - installed 2017-10-25) [Lookup] [loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e afb3bef0 - installed 2010-08-25) [Lookup] [loaded] com.oracle.java.Helper-Tool.plist (Shell Script e3fefdd2 - installed 2016-03-25) [Lookup] User Launch Agents: ⓘ [loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2017-02-16) [Lookup] [loaded] com.adobe.ARM.[...].plist (? e18d8339 63c5d68b - installed 2013-05-14) [Lookup] [loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-27) [Lookup] User Login Items: ⓘ iTunesHelper Application (Apple, Inc. - installed 2017-07-20) (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app) Preview Application (/Applications/Preview.app) EpsonLowInkReminderAgent Application (/Applications/Epson Software/Epson Low Ink Reminder.app/Contents/EpsonLowInkReminderAgent.app) Internet Plug-ins: ⓘ WacomNetscape: 1.1.0-5 (installed 2010-02-25) [Lookup] Default Browser: 537 (installed 2014-11-04) WacomSafari: 1.1.0-5 (installed 2010-02-25) [Lookup] AdobeAAMDetect: 3.0.0.0 (installed 2017-07-31) [Lookup] FlashPlayer-10.6: 27.0.0.187 (installed 2017-11-14) [Lookup] Silverlight: 5.1.20125.0 (installed 2013-04-09) [Lookup] QuickTime Plugin: 7.7.3 (installed 2016-08-03) Flash Player: 27.0.0.187 (installed 2017-11-14) [Lookup] PepperFlashPlayer: 27.0.0.187 (installed 2017-11-14) [Lookup] SharePointBrowserPlugin: 14.4.3 (installed 2014-07-08) [Lookup] AdobePDFViewer: 9.5.5 (installed 2013-05-14) [Lookup] iPhotoPhotocast: 7.0 (installed 2010-09-17) JavaAppletPlugin: Java 8 Update 77 build 03 (installed 2016-03-25) Check version Safari Extensions: ⓘ [not loaded] AdBlock - BetaFish, Inc. - [url]https://getadblock.com[/url] (installed 2017-11-28) [not loaded] KeepVid Pro - KeepVid Studio - [url]http://www.keepvid.com[/url] (installed 2017-01-16) [enabled] iMedia Converter Deluxe - iSkysoft Studio - [url]http://www.iskysoft.com[/url] (installed 2013-02-26) [enabled] iTube Studio - iSkysoft Studio - [url]http://www.iskysoft.com[/url] (installed 2013-07-11) 3rd Party Preference Panes: ⓘ Flash Player (installed 2017-10-25) [Lookup] hueyPRO (installed 2009-03-12) [Lookup] Java (installed 2016-03-25) [Lookup] Perian (installed 2011-07-23) [Lookup] WacomTablet (installed 2011-03-01) [Lookup] Time Machine: ⓘ Skip System Files: NO Mobile backups: ON Auto backup: YES Volumes being backed up: MAL HD: Disk size: 478.89 GB Disk used: 321.42 GB Destinations: [redacted]'s Backup [Local] Total size: 2.00 TB Total number of backups: 13 Oldest backup: 7/14/17, 10:22 PM Last backup: 11/29/17, 8:04 PM Size of backup disk: Excellent Backup size 2.00 TB > (Disk size 478.89 GB X 3) MalArt Glob [Local] Total size: 498.46 GB Total number of backups: 2 Oldest backup: 12/10/13, 3:38 PM Last backup: 12/10/13, 3:38 PM Size of backup disk: Too small Backup size 498.46 GB < (Disk used 321.42 GB X 3) Data [Network] Total size: 2.00 TB Total number of backups: 44 Oldest backup: 7/18/15, 3:57 PM Last backup: 11/29/16, 10:22 AM Size of backup disk: Excellent Backup size 2.00 TB > (Disk size 478.89 GB X 3) Top Processes by CPU: ⓘ 23% firefox 15% plugin-container 8% com.apple.coremedia.videodecoder 7% mdworker 6% mdworker Top Processes by Memory: ⓘ 874 MB kernel_task 368 MB plugin-container 314 MB Safari 261 MB firefox 172 MB com.apple.WebKit.WebContent Top Processes by Energy Use: ⓘ 23.42 plugin-container 9.92 com.apple.coremedia.videodecoder 5.64 firefox 5.42 WindowServer Virtual Memory Information: ⓘ 453 MB Available RAM 17 MB Free RAM 7.56 GB Used RAM 436 MB Cached files 355 MB Swap Used Software installs (last 30 days): ⓘ Adobe Flash Player: (installed 2017-11-14) Adobe Pepper Flash Player: (installed 2017-11-14) Install information may not be complete. Diagnostics Events (last 3 days for minor events): ⓘ 2017-11-30 00:10:27 Microsoft Word.app Hang [Open] 2017-11-29 21:19:05 WacomTabletDriver.app Crash [Open] 2017-11-29 20:06:21 Adobe Desktop Service.app Crash [Open] 2017-11-29 02:00:04 AAM Updates Notifier.app Crash [Open] Note: I don't know if you guys use EtreCheck too, but usually if something is harmful it will appear in red. Nothing in this check appeared in red. [/QUOTE]
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Apple Computing Products:
macOS - Operating System
Images on MacBook Desktop/Folders/Finder not opening in Preview
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