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Apple Computing Products:
macOS - Operating System
Imac not shutting down
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<blockquote data-quote="jmathiesen" data-source="post: 1710344" data-attributes="member: 375055"><p><strong>Brand new, out of box iMac not shutting down after updates.</strong></p><p></p><p>Hi Everyone,</p><p></p><p>I'm new to Mac computers as I was raised on PC computers all my life. So now almost 30 years later I've bought my first iMac computer and I was very pleased with it until it started updating. Once these updates started, I realized that the "Finder" bar at the top of the screen (and please excuse my ignorance of Mac terminology, like I said "I'm new") would disappear when I would click the option to "restart" the computer. Gone. Nothing. But the computer would not shut down. I gave it time and it still wouldn't shut down and since I couldn't get to the "Finder" bar, I couldn't try again. When I would try to "relaunch" finder like I have read to do in a lot of these forums, it wouldn't happen. I could click that button forever and nothing would happen, so I would have to force shut down the computer and reboot. </p><p></p><p>Upon rebooting, at the login screen I clicked the option to restart from there and it worked fine, but the updates were not installing and I ran into the same problems again. I tried the whole process again and selected "shut down" at the login screen and it still didn't work.</p><p></p><p>Then I went into the Applications menu and clicked on the "updates" tab and looked at the one update that needed to be installed. What I did was I clicked on "MORE INFO" at the right of the update and it expanded it to show that there were three updates, not just one. So I clicked on each update individually and installed them that way. When they had all completed and the applications menu said "there are no more updates" I tried to restart the computer one more time from "finder" and BOOM it shut down and restarted normally. </p><p></p><p>I read a few things like "download Commander One" or something to that effect, but I wasn't too keen on downloading a program that would fix a problem on a computer that was LITERALLY a day out of the box. That might be a good idea for an older model and the OS has been updated recently, but this one was built with El Capitan as the OS, so I wasn't ready to download another program yet. So for anyone out there who is like me, go into your "Applications" menu, click on "Updates" and make sure you can see all of the pending updates and install them individually.<img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite8" alt=":D" title="Big grin :D" loading="lazy" data-shortname=":D" /></p></blockquote><p></p>
[QUOTE="jmathiesen, post: 1710344, member: 375055"] [b]Brand new, out of box iMac not shutting down after updates.[/b] Hi Everyone, I'm new to Mac computers as I was raised on PC computers all my life. So now almost 30 years later I've bought my first iMac computer and I was very pleased with it until it started updating. Once these updates started, I realized that the "Finder" bar at the top of the screen (and please excuse my ignorance of Mac terminology, like I said "I'm new") would disappear when I would click the option to "restart" the computer. Gone. Nothing. But the computer would not shut down. I gave it time and it still wouldn't shut down and since I couldn't get to the "Finder" bar, I couldn't try again. When I would try to "relaunch" finder like I have read to do in a lot of these forums, it wouldn't happen. I could click that button forever and nothing would happen, so I would have to force shut down the computer and reboot. Upon rebooting, at the login screen I clicked the option to restart from there and it worked fine, but the updates were not installing and I ran into the same problems again. I tried the whole process again and selected "shut down" at the login screen and it still didn't work. Then I went into the Applications menu and clicked on the "updates" tab and looked at the one update that needed to be installed. What I did was I clicked on "MORE INFO" at the right of the update and it expanded it to show that there were three updates, not just one. So I clicked on each update individually and installed them that way. When they had all completed and the applications menu said "there are no more updates" I tried to restart the computer one more time from "finder" and BOOM it shut down and restarted normally. I read a few things like "download Commander One" or something to that effect, but I wasn't too keen on downloading a program that would fix a problem on a computer that was LITERALLY a day out of the box. That might be a good idea for an older model and the OS has been updated recently, but this one was built with El Capitan as the OS, so I wasn't ready to download another program yet. So for anyone out there who is like me, go into your "Applications" menu, click on "Updates" and make sure you can see all of the pending updates and install them individually.:D [/QUOTE]
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