imac (mid 2011) crashes all the time - for years without fix

[idealflaw]

i'm finally fed up. my imac (mid-2011) crashes every day dozens of times. i've never understood why and keep hoping it gets fixed with every passing update. no dice.
hoping you can help me. here's the error log:

Anonymous UUID: DD54A926-AA40-A8B5-D2CA-26691E93ABC4

Mon Dec 26 15:43:13 2016

*** Panic Report ***
panic(cpu 3 caller 0xffffff8003bce6fa): Kernel trap at 0xffffff7f85e934b4, type 13=general protection, registers:
CR0: 0x000000008001003b, CR2: 0x000000011323f000, CR3: 0x00000000075fe000, CR4: 0x00000000000626e0
RAX: 0xffefff7f84ff7e88, RBX: 0xffffff917eb8e570, RCX: 0xffffff801ebff000, RDX: 0xffffff9189243c20
RSP: 0xffffff9189243be0, RBP: 0xffffff9189243cf0, RSI: 0x0000000000000002, RDI: 0xffffff801ec06900
R8: 0x00000000ffff0490, R9: 0xffffff917ebaac28, R10: 0x0000000000000000, R11: 0xffffff917eb8e570
R12: 0xffffff801ebbc000, R13: 0x0000000000000186, R14: 0x0000000000000006, R15: 0xffffff801ec06900
RFL: 0x0000000000010286, RIP: 0xffffff7f85e934b4, CS: 0x0000000000000008, SS: 0x0000000000000000
Fault CR2: 0x000000011323f000, Error code: 0x0000000000000000, Fault CPU: 0x3, PL: 0

Backtrace (CPU 3), Frame : Return Address
0xffffff8174aeddf0 : 0xffffff8003adab52
0xffffff8174aede70 : 0xffffff8003bce6fa
0xffffff8174aee050 : 0xffffff8003bec563
0xffffff8174aee070 : 0xffffff7f85e934b4
0xffffff9189243cf0 : 0xffffff7f85e6c51c
0xffffff9189243d70 : 0xffffff7f85e8e1af
0xffffff9189243e50 : 0xffffff7f85e8d8fe
0xffffff9189243e90 : 0xffffff7f84fe2a4c
0xffffff9189243ec0 : 0xffffff7f84fdf637
0xffffff9189243f20 : 0xffffff7f84fe711f
0xffffff9189243f40 : 0xffffff80040b3111
0xffffff9189243f80 : 0xffffff80040b3206
0xffffff9189243fb0 : 0xffffff8003bc9117
Kernel Extensions in backtrace:
com.apple.driver.AppleFWOHCI(5.5.4)[30E30906-343C-3101-B3EF-EE22D66C6224]@0xffffff7f84fd6000->0xffffff7f84ffbfff
dependency: com.apple.iokit.IOPCIFamily(2.9)[5447B943-A94D-3BD4-A60F-98B24D19CE93]@0xffffff7f843f4000
dependency: com.apple.iokit.IOFireWireFamily(4.6.1)[36ECE123-626D-3B5F-90E5-EA0C46E6FE53]@0xffffff7f844d8000
com.apple.driver.AppleFWAudio(270.6)[FB1D7588-CD51-3AE2-BE98-50C800888362]@0xffffff7f85e5d000->0xffffff7f85ed1fff
dependency: com.apple.iokit.IOFireWireAVC(4.2.3)[A4F0489E-27BA-3743-8F16-D35696AD07DA]@0xffffff7f85012000
dependency: com.apple.iokit.IOAudioFamily(204.4)[16D694E8-A341-3DAC-A710-57BC95EF7758]@0xffffff7f842cb000
dependency: com.apple.iokit.IOFireWireFamily(4.6.1)[36ECE123-626D-3B5F-90E5-EA0C46E6FE53]@0xffffff7f844d8000

BSD process name corresponding to current thread: kernel_task

Mac OS version:
15G1004

Kernel version:
Darwin Kernel Version 15.6.0: Mon Aug 29 20:21:34 PDT 2016; root:xnu-3248.60.11~1/RELEASE_X86_64
Kernel UUID: E349749B-3303-3DDF-959C-B5885A0E1F6E
Kernel slide: 0x0000000003800000
Kernel text base: 0xffffff8003a00000
__HIB text base: 0xffffff8003900000
System model name: iMac12,1 (Mac-942B5BF58194151B)

System uptime in nanoseconds: 493871205704
last loaded kext at 308803419132: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7f84927000, size 69632)
loaded kexts:
com.Cycling74.driver.Soundflower 2
com.avira.kext.FileAccessControl 1.2.5
com.Apogee.driver.DuetFWOverideDriver 1.4.4
com.apple.filesystems.msdosfs 1.10
com.apple.driver.AppleBluetoothMultitouch 90.3
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 110.22.0
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.driver.pmtelemetry 1
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.70
com.apple.iokit.IOBluetoothSerialManager 4.4.6f1
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleMikeyDriver 274.12
com.apple.driver.ApplePolicyControl 3.12.8
com.apple.driver.AppleHDAHardwareConfigDriver 274.12
com.apple.driver.AppleHDA 274.12
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.kext.AMDFramebuffer 1.4.2
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.driver.AppleThunderboltIP 3.0.8
com.apple.driver.AppleMuxControl 3.12.8
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleIntelHD3000Graphics 10.0.0
com.apple.AMDRadeonX3000 1.4.2
com.apple.driver.AppleBacklight 170.8.9
com.apple.driver.AppleLPC 3.1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.4.6f1
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.kext.AMD6000Controller 1.4.2
com.apple.driver.AppleMCCSControl 1.2.13
com.apple.driver.AppleSMCLMU 208
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleFIVRDriver 4.1.0
com.apple.driver.AppleHV 1
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleIntelSNBGraphicsFB 10.0.0
com.apple.iokit.IOBluetoothUSBDFU 4.4.6f1
com.apple.iokit.SCSITaskUserClient 3.7.7
com.apple.driver.AppleIRController 327.6
com.apple.driver.AppleUSBStorageCoexistentDriver 3.7.1
com.apple.driver.AppleUSBCardReader 3.7.1
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.BootCache 38
com.apple.iokit.IOAHCIBlockStorage 2.8.5
com.apple.driver.AirPort.Atheros40 700.74.5
com.apple.iokit.AppleBCM5701Ethernet 10.2.0
com.apple.driver.AppleFWOHCI 5.5.4
com.apple.driver.AppleAHCIPort 3.1.8
com.apple.driver.usb.AppleUSBEHCIPCI 1.0.1
com.apple.driver.usb.AppleUSBUHCIPCI 1.0.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 4.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 4.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 163
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.driver.AppleBluetoothHIDKeyboard 181
com.apple.driver.AppleHIDKeyboard 181
com.apple.driver.IOBluetoothHIDDriver 4.4.6f1
com.apple.driver.AppleMultitouchDriver 304.12
com.apple.driver.AppleHIDTransport 5
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.driver.AppleFWAudio 270.6
com.apple.driver.DspFuncLib 274.12
com.apple.kext.OSvKernDSPLib 525
com.apple.iokit.IOSurface 108.2.3
com.apple.driver.AppleGraphicsControl 3.12.8
com.apple.iokit.IOAcceleratorFamily2 205.11
com.apple.driver.AppleThunderboltEDMSink 4.1.1
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.driver.CoreCaptureResponder 1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.4.6f1
com.apple.iokit.IOBluetoothFamily 4.4.6f1
com.apple.driver.AppleHDAController 274.12
com.apple.iokit.IOHDAFamily 274.12
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.kext.AMDSupport 1.4.2
com.apple.AppleGraphicsDeviceControl 3.12.8
com.apple.driver.AppleSMBusController 1.0.14d1
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 6.0.0d7
com.apple.driver.AppleSMBusPCI 1.0.14d1
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.iokit.IOFireWireAVC 4.2.3
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleUSBAudio 303.3.1
com.apple.iokit.IOAudioFamily 204.4
com.apple.vecLib.kext 1.2.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.7
com.apple.iokit.IOBDStorageFamily 1.8
com.apple.iokit.IODVDStorageFamily 1.8
com.apple.iokit.IOCDStorageFamily 1.8
com.apple.iokit.IOAHCISerialATAPI 2.6.2
com.apple.iokit.IOUSBHIDDriver 900.4.1
com.apple.iokit.IOUSBMassStorageClass 4.0.2
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.7
com.apple.iokit.IOUSBMassStorageDriver 1.0.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7
com.apple.driver.usb.cdc 5.0.0
com.apple.driver.usb.networking 5.0.0
com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1
com.apple.driver.usb.AppleUSBHub 1.0.1
com.apple.driver.AppleThunderboltDPInAdapter 4.1.3
com.apple.driver.AppleThunderboltDPOutAdapter 4.1.3
com.apple.driver.AppleThunderboltDPAdapterFamily 4.1.3
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.AppleXsanScheme 3
com.apple.driver.AppleThunderboltNHI 4.0.4
com.apple.iokit.IOThunderboltFamily 6.0.2
com.apple.driver.AppleUSBMergeNub 900.4.1
com.apple.iokit.IO80211Family 1110.26
com.apple.driver.corecapture 1.0.4
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 900.4.1
com.apple.iokit.IOFireWireFamily 4.6.1
com.apple.iokit.IOAHCIFamily 2.8.1
com.apple.driver.usb.AppleUSBUHCI 1.0.1
com.apple.driver.usb.AppleUSBEHCI 1.0.1
com.apple.iokit.IOUSBHostFamily 1.0.1
com.apple.driver.AppleUSBHostMergeProperties 1.0.1
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 417.4
com.apple.iokit.IOStorageFamily 2.1
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 4.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
com.apple.kec.Libm 1

 

[chscag]

Welcome to our forums.

You're receiving kernal panics. Probably caused by: 1. Avira 2. Soundflower 3. Apogee

Unload those three drivers and completely remove|uninstall Avira as it's not needed anyway. There are no viruses in the wild that can infect your iMac. There is malware which Avira will not find anyway. If you need to run some kind of anti malware program, we suggest the free Malwarebytes Anti-Malware software.

 

[harryb2448]

As Administrator chscag says you are throttling the poor thing with all that unnecessary crap, to put a word on it. Running these you mkust be from the Windows background. Clean them out and download and run Malwarebytes for Mac in the Scan mode.

Keep us posted?


https://www.malwarebytes.com/mac/

 

[idealflaw]

Welcome to our forums.

You're receiving kernal panics. Probably caused by: 1. Avira 2. Soundflower 3. Apogee

Unload those three drivers and completely remove|uninstall Avira as it's not needed anyway. There are no viruses in the wild that can infect your iMac. There is malware which Avira will not find anyway. If you need to run some kind of anti malware program, we suggest the free Malwarebytes Anti-Malware software.

Holy cow! this is very helpful!!!! I'm really happy someone actually looked at this as I know it's totally unsolicited. but the computer has been getting worse and worse! i'll be turning these apps off to see how things improve.. much appreciated. hard drive sounds funny too, perhaps something up with it.

 

[idealflaw]

As Administrator chscag says you are throttling the poor thing with all that unnecessary crap, to put a word on it. Running these you mkust be from the Windows background. Clean them out and download and run Malwarebytes for Mac in the Scan mode.

Keep us posted?


https://www.malwarebytes.com/mac/

excellent! i didn't do it all at once, i guess apps pile up over the years. let's see what turns up - i'll post back in the hopes it helps someone else.

 

[idealflaw]

now if i could get it to stay up long enough to do these steps

 

[harryb2448]

Rule one of computers. Upgrading the operating system in itself does nothing to fix problems and may in fact compound them.

Do you by chance have the original OS X.6 Snow Leopard DVD that may have come with your iMac? During these upgrades, have you ever erase and formatted the hard drive and done a clean install? Have you ever booted into Recovery Mode and ran Disk First Aid over the hard drive?

I suggest your best solution is to use that Snow Leopard DVD, or purchasing one from Apple Online for $20.00, booting from it, erasing the hard drive and format Mac OS Extended (Journaled) and do a clean install and then upgrading from there all over again. You dod have everything on a current backup on an externa;l hard drive?

 

[idealflaw]

Rule one of computers. Upgrading the operating system in itself does nothing to fix problems and may in fact compound them.

Do you by chance have the original OS X.6 Snow Leopard DVD that may have come with your iMac? During these upgrades, have you ever erase and formatted the hard drive and done a clean install? Have you ever booted into Recovery Mode and ran Disk First Aid over the hard drive?

I suggest your best solution is to use that Snow Leopard DVD, or purchasing one from Apple Online for $20.00, booting from it, erasing the hard drive and format Mac OS Extended (Journaled) and do a clean install and then upgrading from there all over again. You dod have everything on a current backup on an externa;l hard drive?

i do actually. I also have a hard drive i believe. this used to happen once or twice a day - annoying but not a huge deal. suddenly it's every 30 seconds- unusable now.. hopefully i can figure this out with that disk and maybe a new drive.

 

[harryb2448]

Well what has taken you so long to boot from the original disc and check out the hard drive?

 

[ferrarr]

Unplug everything except keyboard and mouse.

 

[pm-r]

Well what has taken you so long to boot from the original disc and check out the hard drive?

I must admit I was thinking the same thing, but was also going to suggest doing a cold boot using Safe Boot Mode and see if thing improve at all.

And then at least run Disk Utility to Verify the Boot drive volume and Repair Permissions.






- Patrick
==========

 

[idealflaw]

I must admit I was thinking the same thing, but was also going to suggest doing a cold boot using Safe Boot Mode and see if thing improve at all.

And then at least run Disk Utility to Verify the Boot drive volume and Repair Permissions.






- Patrick
==========

This thread has been very helpful. I'd forgotten that I'd retained the old HD until someone asked.

In any regards, i turned it off for a day. came back this morning and it booted successfully to desktop. ran malwarebytes which discovered several issues and fixed successfully. then uninstalled Apogee Duet (old audio interface that in my opinion seems to have been the root cause of all the years of crashes based on my googlefu). From there i restarted in disk utility and was able to repair the disk successfully.

it seems stable for now, which is great but i have a feeling the hard drive could be on the way out (reason being that i could get it to work after a 12 hour chill). I'm going to back it up and see if i encounter any other issues. i have a feeling i'm not out the woods entirely.

 

[harryb2448]

Get rid of Avira before doing the backup. This is not Windows and there are no OS X viruses.

If you were running Apogee to aid JRE (Java Runtime Environment) suggest the same course as it is now finished.


http://www.apogee.com

 

[idealflaw]

Get rid of Avira before doing the backup. This is not Windows and there are no OS X viruses.

If you were running Apogee to aid JRE (Java Runtime Environment) suggest the same course as it is now finished.


http://www.apogee.com

close - it's http://www.apogeedigital.com/products/duet an older version of a firewire device that isn't supported anymore.
i'm backing everything up to do a clean re-install and if that doesn't work, i'll move onto dealing with the memory and storage (SSD drive sounds nice anyway).

searching around this website, i've heard that bad ram can cause these issues. i'm not technical and I don't remember what I put in this thing, as it was years ago, but it's worth looking at i suppose.

 

[pm-r]

Just a note that it seems that Apogee Maestro 2 (Duet FW Model) "works fine" for El Capitan users that you seem to be using:

http://roaringapps.com/app/apogee-maestro-2-duet-fw-model

IF that's the software involved.



- Patrick
==========

 

[idealflaw]

Just a note that it seems that Apogee Maestro 2 (Duet FW Model) "works fine" for El Capitan users that you seem to be using:

http://roaringapps.com/app/apogee-maestro-2-duet-fw-model

IF that's the software involved.



- Patrick
==========

Honestly I suspected it to be root cause from day one but back then the crashes were infrequent 1x daily. . Which is obviously unacceptable but I didn't do anything about it due to being busy etc... It's Uninstalled, I still have crashes. Not sure so eliminating all points of failure, . Clean refresh of OS and backing up my pics and music. Hope it's not a hardware issue but okay if so. I don't want to spend money needlessly.