imac 2011 with new SSD start random freeze

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Aug 14, 2018
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Hi everybody,

i changed one month ago my HD with a SSD Samsung 850 evo and i tarted to have random freeze of my iMac.
When it freeze i can't use nothing even the mouse an i have to restart manually.
The hardware diagnostic doesnt find nothin.
I post the etrecheck:

EtreCheck version: 4.3.6 (4D041)
Report generated: 2018-08-14 14:35:05
Download EtreCheck from https://etrecheck.com
Runtime: 2:14
Performance: Excellent

Problem: Other problem
Description:
pc freeze

Major Issues:
Anything that appears on this list needs immediate attention.
Time Machine backup out-of-date - The last Time Machine backup is over 10 days old.
Unsigned files - There are unsigned software installed that could be adware and should be reviewed.
Gatekeeper disabled - Gatekeeper security protection is disabled. This computer is at risk of malware infection.

Minor Issues:
These issues do not need immediate attention but they may indicate future problems.
Time Machine auto backup disabled - Time Machine auto backups are disabled.
Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage.
Clean up - There are orphan files that could be removed.
Corrupt hosts file - Hosts file is corrupt.
Abnormal shutdown - Your machine shut down abnormally.

Hardware Information:
iMac (21.5-inch, Mid 2011)
iMac Model: iMac12,1
1 2,5 GHz Intel Core i5 (i5-2400S) CPU: 4-core
16 RAM - Upgradeable
BANK 0/DIMM0 - 4 GB DDR3 1333 ok
BANK 1/DIMM0 - 4 GB DDR3 1333 ok
BANK 0/DIMM1 - 4 GB DDR3 1333 ok
BANK 1/DIMM1 - 4 GB DDR3 1333 ok
Video Information:
AMD Radeon HD 6750M - VRAM: 512 MB
iMac 1920 x 1080

Drives:
disk0 - Samsung SSD 850 EVO 500GB 500.11 GB (Solid State - TRIM: Yes)
Internal SATA 6 Gigabit Serial ATA
disk0s1 - EFI [EFI] 210 MB
disk0s2 - M**************D (Journaled HFS+) 499.76 GB

Mounted Volumes:
disk0s2 - M**************D 499.76 GB (229.62 GB free)
Journaled HFS+
Mount point: /

Network:
Interface Bluetooth-Modem: Bluetooth DUN
Interface en0: Ethernet
Interface fw0: FireWire
Interface en1: Wi-Fi
802.11 a/b/g/n
One IPv4 address
Interface en3: Bluetooth PAN
Interface en4: TomTom
Interface en5: iPhone
Interface en6: DWR-730
Interface bridge0: Thunderbolt Bridge

System Software:
OS X El Capitan 10.11.6 (15G22010)
Time since boot: About 4 hours
System Load: 1.18 (1 min ago) 1.16 (5 min ago) 1.20 (15 min ago)

Configuration Files:
/etc/hosts - Count: 6 - Corrupt!

Security:
System Status
Gatekeeper Anywhere
System Integrity Protection Enabled

Unsigned Files:
Launchd: /Library/LaunchDaemons/com.bjango.istatmenus.installerhelper.plist
Executable: /Library/PrivilegedHelperTools/com.bjango.istatmenus.installerhelper
Launchd: ~/Library/LaunchAgents/de.metaquark.appfresh.plist
Executable: /Applications/AppFresh-1.app/Contents/Resources/AppFreshDaemon /Applications/AppFresh-1.app
Details: Exact match found in the whitelist - probably OK
Launchd: ~/Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist
Executable: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=scheduled
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper
Details: Exact match found in the whitelist - probably OK
Launchd: ~/Library/LaunchAgents/com.valvesoftware.steamclean.plist
Executable: ~/Library/Application Support/Steam/SteamApps/steamclean Public
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/org.virtualbox.startup.plist
Executable: /Library/Application Support/VirtualBox/LaunchDaemons/VirtualBoxStartup.sh restart
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
Details: Exact match found in the whitelist - probably OK


Kernel Extensions:
/Library/Application Support/VirtualBox
[Loaded] VBoxDrv.kext (5.2.12)
[Loaded] VBoxNetAdp.kext (5.2.12)
[Loaded] VBoxNetFlt.kext (5.2.12)
[Loaded] VBoxUSB.kext (5.2.12)

/Library/Extensions
[Not Loaded] M-AudioFastTrackPro.kext (1.9.4 - SDK 10.7)

/System/Library/Extensions
[Not Loaded] EyeTVAfaTechHidBlock.kext (1.1)
[Not Loaded] EyeTVCinergy450AudioBlock.kext (1.1)
[Not Loaded] EyeTVCinergyXSAudioBlock.kext (1.1)
[Not Loaded] EyeTVEmpiaAudioBlock.kext (1.1)
[Not Loaded] EyeTVVoyagerAudioBlock.kext (1.1)
[Not Loaded] UsbEthernetGadget.kext (1.0.0d1)

Startup Items:
M-AudioFastTrack Path: /Library/StartupItems/M-AudioFastTrack

System Launch Agents:
[Not Loaded] 7 Apple tasks
[Loaded] 155 Apple tasks
[Running] 78 Apple tasks

System Launch Daemons:
[Not Loaded] 46 Apple tasks
[Loaded] 155 Apple tasks
[Running] 90 Apple tasks
[Other] One Apple task

Launch Agents:
[Loaded] com.oracle.java.Java-Updater.plist (? ee7efdb7 - installed 2017-12-20)
[Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2018-03-08)
[Running] com.canon.MFManager.plist (? 8a8296d7 - installed 2014-11-14)

Launch Daemons:
[Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-03-08)
[Loaded] com.avid.bsd.shoetoolv120.plist (Avid Technology Inc - installed 2018-03-25)
[Running] com.elgato.EyeConnect.plist (SHENZHEN GENIATECH INC.,LTD - installed 2017-05-12)
[Not Loaded] org.virtualbox.startup.plist (? 700b9385 - installed 2018-07-12)
[Loaded] com.bjango.istatmenus.installerhelper.plist (? c8b85b2b - installed 2018-07-04)
[Loaded] com.teamviewer.Helper.plist (? 7ca2e004 - installed 2016-02-15)
[Running] com.paceap.eden.licensed.plist (PACE Anti-Piracy, Inc. - installed 2017-12-08)
[Loaded] com.adobe.acc.installer.plist (Adobe Systems, Inc. - installed 2018-04-03)
[Running] com.mice.360Daemon.plist (Drew Mills - installed 2017-04-18)
[Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-02-24)
[Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2010-08-25)
[Loaded] org.cindori.TEHelper.plist (Oskar Groth - installed 2018-07-11)
[Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2017-12-20)
[Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-03-08)

User Launch Agents:
[Loaded] com.spotify.webhelper.plist (Spotify - installed 2015-03-25)
[Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2018-07-18)
[Running] com.vladalexa.MagicPrefs.plist (? 0 - installed 2018-08-14)
[Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2018-04-13)
[Loaded] com.valvesoftware.steamclean.plist (? 0 - installed 2018-07-27)
[Loaded] de.metaquark.appfresh.plist (? 0 - installed 2012-01-12)
[Running] com.hp.devicemonitor.plist (HP Inc. - installed 2018-08-14)
[Not Loaded] org.virtualbox.vboxwebsrv.plist (Oracle America, Inc. - installed 2018-07-12)
[Loaded] com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2015-06-12)
[Other] com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist (? 0 - installed 2011-12-13)

User Login Items:
Macs Fan Control Applicazione (Ilya Parniuk - installed 2018-07-04)
(~/Applications/Macs Fan Control.app)
Magnet Applicazione (Mac App Store - installed 2018-07-30)
(/Applications/Magnet.app)
FullControlHelper Applicazione (Francesco Burelli - installed 2018-03-10)
(/Applications/FullControlHelper.app)
FreeSpace Tab Applicazione (Mac App Store - installed 2012-07-27)
(/Applications/FreeSpace Tab.app)
Alfred Applicazione (? - installed 2013-11-21)
(/Applications/Alfred.app)
Lightshot Screenshot Applicazione (Mac App Store - installed 2017-07-05)
(/Applications/Lightshot Screenshot.app)
EyeTV Helper Applicazione (Elgato Systems GmbH - installed 2014-11-07)
(/Library/Application Support/EyeTV/EyeTV Helper.app)
Dropbox Applicazione (Dropbox, Inc. - installed 2018-08-01)
(/Applications/Dropbox.app)
VOXAgent SMLoginItem (Coppertino Inc. - installed 2018-06-29)
(/Applications/VOX.app/Contents/Library/LoginItems/VOXAgent.app)
HP Device Monitor SMLoginItem (HP Inc. - installed 2018-03-08)
(/Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app)

Internet Plug-ins:
AdobeAAMDetect: (installed 2017-10-25)
FlashPlayer-10.6: (installed 2018-04-03)
QuickTime Plugin: (installed 2018-07-11)
Flash Player: (installed 2018-04-03)
Default Browser: (installed 2016-07-09)
Silverlight: (installed 2016-06-02)
JavaAppletPlugin: (installed 2018-04-02)

3rd Party Preference Panes:
Flash Player (installed 2018-02-24)
handyPrint (installed 2012-11-05)
Java (installed 2018-04-02)
M-AudioFastTrack (installed 2018-03-08)
M-AudioFastTrackPro (installed 2013-11-12)
MagicPrefs (installed 2016-01-20)
Xbox 360 Controllers (installed 2017-04-18)

Time Machine:
Skip System Files:
Mobile backups: No
Auto backup: No
Volumes being backed up:
M**************D: Disk size: 499.76 GB - Disk used: 270.14 GB
Destinations:
M*****************c [Local] (Last used)
Total size: 999.83 GB
Total number of backups: 4
Oldest backup: 2017-11-05 12:11:40
Last backup: 2018-07-19 17:14:53

Top Processes by CPU:
Process (count) Source % of CPU Location
DropboxMacUpdate Dropbox, Inc. 22
WindowServer Apple 3
kernel_task Apple 2
syspolicyd Apple 1
Airmail 3 Mac App Store 0

Top Processes by Memory:
Process (count) Source RAM usage Location
kernel_task Apple 1.02 GB
com.apple.WebKit.WebContent Apple 884 MB
softwareupdated Apple 497 MB
Airmail 3 Mac App Store 199 MB
Dropbox (3) Dropbox, Inc. 184 MB

Top Processes by Energy Use:
Process (count) Source Energy (0-100) Location
WindowServer Apple 3
MacsFanControl Ilya Parniuk 1
watchdogd Apple 0
Airmail 3 Mac App Store 0
FreeSpace Tab Mac App Store 0

Virtual Memory Information:
Available RAM 11.18 GB
Free RAM 5.72 GB
Used RAM 4.82 GB
Cached files 5.46 GB
Swap Used 0 B

Software Installs (past 30 days):
Name Version Install Date
Disk Doctor 4.0 2018-07-30
Airmail 3.5.9 2018-07-30
Magnet 2.2.2 2018-07-30
World of Tanks Blitz 5.1.1 2018-07-31
Beats Updater 1.0 2018-08-13
Gatekeeper Configuration Data 151 2018-08-14

Clean up:
~/Library/LaunchAgents/com.adobe.ARM.***.plist
/Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper
Executable not found

Diagnostics Information (past 7 days):
2018-08-14 10:14:51 Last Shutdown Cause: -128 - Unknown

2018-08-10 12:54:58 com.apple.WebKit.WebContent CPU
/System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent


End of report
 
Joined
May 21, 2012
Messages
10,747
Reaction score
1,196
Points
113
Location
Rhode Island
Your Mac's Specs
M1 Mac Studio, 11" iPad Pro 3rd Gen, iPhone 13 Pro Max, Watch Series 7, AirPods Pro
Personally, you should address the EtreCheck Major and Minor issues, before continuing, as they may be the cause of your issues?
 

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