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Apple Computing Products:
macOS - Apps and Programs
Illustrator CS4 just doesn't open all of a sudden in Snow Leopard 10.6.2.
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<blockquote data-quote="shivstuff" data-source="post: 1021034" data-attributes="member: 148114"><p>Hi All!</p><p></p><p>I had been using illustrator/photoshop/indesign a lot! everything was working fine till 2 days back!</p><p>now all of a sudden, illustrator has stopped working! everything else is working fine!</p><p>I tried uninstalling the all the adobe applications completely (including the preferences were cleaned off!) and did a fresh installation, yet no success!</p><p></p><p></p><p>Following is the data that had been collected from the report from the crash:</p><p></p><p>Process: Adobe Illustrator [1493]</p><p>Path: /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator</p><p>Identifier: com.adobe.illustrator</p><p>Version: 367 (14.0.0)</p><p>Code Type: X86 (Native)</p><p>Parent Process: launchd [100]</p><p></p><p>Date/Time: 2010-03-20 12:12:48.813 +0600</p><p>OS Version: Mac OS X 10.6.2 (10C540)</p><p>Report Version: 6</p><p></p><p>Interval Since Last Report: 3754415 sec</p><p>Crashes Since Last Report: 137</p><p>Per-App Interval Since Last Report: 1331641 sec</p><p>Per-App Crashes Since Last Report: 31</p><p>Anonymous UUID: C9EB6435-7F03-4713-B18F-B7022E6451EE</p><p></p><p>Exception Type: EXC_BAD_ACCESS (SIGSEGV)</p><p>Exception Codes: KERN_INVALID_ADDRESS at 0x00000000ffffff5a</p><p>Crashed Thread: 0 Dispatch queue: com.apple.main-thread</p><p></p><p>Thread 0 Crashed: Dispatch queue: com.apple.main-thread</p><p>0 AdobePDFL 0x024104cd ASrealloc + 737</p><p>1 AdobePDFL 0x0236f588 CosDocEnumEOFs + 27326</p><p>2 AdobePDFL 0x0236d907 CosDocEnumEOFs + 20029</p><p>3 AdobePDFL 0x0236fd46 CosDocEnumEOFs + 29308</p><p>4 AdobePDFL 0x0227d782 ASTextIsEmpty + 1146</p><p>5 AdobePDFL 0x0212779f PDFontPSFlushIncrGlyphList + 65853</p><p>6 AdobePDFL 0x02127966 PDFontPSFlushIncrGlyphList + 66308</p><p>7 AdobePDFL 0x02129f93 PDFontPSFlushIncrGlyphList + 76081</p><p>8 AdobePDFL 0x0212cae6 PDFontPSFlushIncrGlyphList + 87172</p><p>9 AdobePDFL 0x02111b26 PDFLPrintDoc + 6322</p><p>10 AdobePDFL 0x021dccac PDSetHostEncoding + 2412</p><p>11 AdobePDFL 0x021dce02 PDSetHostEncoding + 2754</p><p>12 AdobePDFL 0x02114eba PDFLInitFriends + 2122</p><p>13 AdobePDFL 0x021149c8 PDFLInitFriends + 856</p><p>14 ...lustrator.plugins.PDF Suite 0x1b9fe096 PluginMain + 163654</p><p>15 ...lustrator.plugins.PDF Suite 0x1b9fdb61 PluginMain + 162321</p><p>16 ...lustrator.plugins.PDF Suite 0x1b9fe0f2 PluginMain + 163746</p><p>17 ...lustrator.plugins.PDF Suite 0x1b9dc872 PluginMain + 26402</p><p>18 ...lustrator.plugins.PDF Suite 0x1b9dcc7b PluginMain + 27435</p><p>19 ...lustrator.plugins.PDF Suite 0x1b9d61f3 PluginMain + 163</p><p>20 com.adobe.illustrator 0x006a93ff 0x1000 + 6980607</p><p>21 com.adobe.illustrator 0x006a89c6 0x1000 + 6977990</p><p>22 com.adobe.illustrator 0x00586d75 0x1000 + 5791093</p><p>23 com.adobe.illustrator 0x00586e2d 0x1000 + 5791277</p><p>24 com.adobe.illustrator 0x001674af 0x1000 + 1467567</p><p>25 com.adobe.illustrator 0x00587887 0x1000 + 5793927</p><p>26 com.adobe.illustrator 0x0054df6e 0x1000 + 5558126</p><p>27 com.adobe.illustrator 0x00167bd1 0x1000 + 1469393</p><p>28 com.adobe.illustrator 0x00169169 0x1000 + 1474921</p><p>29 com.adobe.illustrator 0x00a3af62 AWS_CUI_SetPromptMessage(long, adobe:<img src="/images/smilies/angel.gif" class="smilie" loading="lazy" alt=":a" title="Angel :a" data-shortname=":a" />ws::gen::String<unsigned short>&) + 54286</p><p>30 com.adobe.illustrator 0x00041d8f 0x1000 + 265615</p><p>31 com.adobe.illustrator 0x00a18200 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 43420</p><p>32 com.adobe.illustrator 0x0004210a 0x1000 + 266506</p><p>33 com.adobe.illustrator 0x000d840b 0x1000 + 881675</p><p>34 com.adobe.illustrator 0x000a2cd2 0x1000 + 662738</p><p>35 com.adobe.illustrator 0x00003672 0x1000 + 9842</p><p>36 com.adobe.illustrator 0x00003599 0x1000 + 9625</p><p></p><p>Thread 1: Dispatch queue: com.apple.libdispatch-manager</p><p>0 libSystem.B.dylib 0x94f4a0ea kevent + 10</p><p>1 libSystem.B.dylib 0x94f4a804 _dispatch_mgr_invoke + 215</p><p>2 libSystem.B.dylib 0x94f49cc3 _dispatch_queue_invoke + 163</p><p>3 libSystem.B.dylib 0x94f49a68 _dispatch_worker_thread2 + 234</p><p>4 libSystem.B.dylib 0x94f494f1 _pthread_wqthread + 390</p><p>5 libSystem.B.dylib 0x94f49336 start_wqthread + 30</p><p></p><p>Thread 2:</p><p>0 libSystem.B.dylib 0x94f23922 semaphore_wait_signal_trap + 10</p><p>1 libSystem.B.dylib 0x94f5145c _pthread_cond_wait + 1089</p><p>2 libSystem.B.dylib 0x94f9a503 pthread_cond_wait + 48</p><p>3 com.adobe.amt.services 0x047c9552 AMTConditionLock::LockWhenCondition(int) + 46</p><p>4 com.adobe.amt.services 0x047c4995 _AMTThreadedPCDService:<img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite7" alt=":p" title="Stick out tongue :p" loading="lazy" data-shortname=":p" />CDThreadWorker(_AMTThreadedPCDService*) + 115</p><p>5 com.adobe.amt.services 0x047c95b0 AMTThread::Worker(void*) + 20</p><p>6 libSystem.B.dylib 0x94f50fbd _pthread_start + 345</p><p>7 libSystem.B.dylib 0x94f50e42 thread_start + 34</p><p></p><p>Thread 3:</p><p>0 libSystem.B.dylib 0x94f2393a semaphore_timedwait_signal_trap + 10</p><p>1 libSystem.B.dylib 0x94f51445 _pthread_cond_wait + 1066</p><p>2 libSystem.B.dylib 0x94f80028 pthread_cond_timedwait_relative_np + 47</p><p>3 ...ple.CoreServices.CarbonCore 0x9756e235 TSWaitOnConditionTimedRelative + 242</p><p>4 ...ple.CoreServices.CarbonCore 0x9756df73 TSWaitOnSemaphoreCommon + 511</p><p>5 ...ple.CoreServices.CarbonCore 0x9759216b TimerThread + 97</p><p>6 libSystem.B.dylib 0x94f50fbd _pthread_start + 345</p><p>7 libSystem.B.dylib 0x94f50e42 thread_start + 34</p><p></p><p>Thread 4:</p><p>0 libSystem.B.dylib 0x94f51806 __semwait_signal + 10</p><p>1 libSystem.B.dylib 0x94f514c2 _pthread_cond_wait + 1191</p><p>2 libSystem.B.dylib 0x94f53158 pthread_cond_wait$UNIX2003 + 73</p><p>3 ...ple.CoreServices.CarbonCore 0x9758287a TSWaitOnCondition + 126</p><p>4 ...ple.CoreServices.CarbonCore 0x9756e20d TSWaitOnConditionTimedRelative + 202</p><p>5 ...ple.CoreServices.CarbonCore 0x97569b33 MPWaitOnQueue + 250</p><p>6 AdobeACE 0x0130a38d 0x12d9000 + 201613</p><p>7 AdobeACE 0x01309d85 0x12d9000 + 200069</p><p>8 ...ple.CoreServices.CarbonCore 0x9754d7ae PrivateMPEntryPoint + 68</p><p>9 libSystem.B.dylib 0x94f50fbd _pthread_start + 345</p><p>10 libSystem.B.dylib 0x94f50e42 thread_start + 34</p><p></p><p>Thread 0 crashed with X86 Thread State (32-bit):</p><p> eax: 0xffffff4a ebx: 0x0236f46a ecx: 0x00000008 edx: 0xbfffe7be</p><p> edi: 0xffffff4a esi: 0x00000119 ebp: 0xbfffe768 esp: 0xbfffe750</p><p> ss: 0x0000001f efl: 0x00010286 eip: 0x024104cd cs: 0x00000017</p><p> ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037</p><p> cr2: 0xffffff5a</p></blockquote><p></p>
[QUOTE="shivstuff, post: 1021034, member: 148114"] Hi All! I had been using illustrator/photoshop/indesign a lot! everything was working fine till 2 days back! now all of a sudden, illustrator has stopped working! everything else is working fine! I tried uninstalling the all the adobe applications completely (including the preferences were cleaned off!) and did a fresh installation, yet no success! Following is the data that had been collected from the report from the crash: Process: Adobe Illustrator [1493] Path: /Applications/Adobe Illustrator CS4/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator Identifier: com.adobe.illustrator Version: 367 (14.0.0) Code Type: X86 (Native) Parent Process: launchd [100] Date/Time: 2010-03-20 12:12:48.813 +0600 OS Version: Mac OS X 10.6.2 (10C540) Report Version: 6 Interval Since Last Report: 3754415 sec Crashes Since Last Report: 137 Per-App Interval Since Last Report: 1331641 sec Per-App Crashes Since Last Report: 31 Anonymous UUID: C9EB6435-7F03-4713-B18F-B7022E6451EE Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_INVALID_ADDRESS at 0x00000000ffffff5a Crashed Thread: 0 Dispatch queue: com.apple.main-thread Thread 0 Crashed: Dispatch queue: com.apple.main-thread 0 AdobePDFL 0x024104cd ASrealloc + 737 1 AdobePDFL 0x0236f588 CosDocEnumEOFs + 27326 2 AdobePDFL 0x0236d907 CosDocEnumEOFs + 20029 3 AdobePDFL 0x0236fd46 CosDocEnumEOFs + 29308 4 AdobePDFL 0x0227d782 ASTextIsEmpty + 1146 5 AdobePDFL 0x0212779f PDFontPSFlushIncrGlyphList + 65853 6 AdobePDFL 0x02127966 PDFontPSFlushIncrGlyphList + 66308 7 AdobePDFL 0x02129f93 PDFontPSFlushIncrGlyphList + 76081 8 AdobePDFL 0x0212cae6 PDFontPSFlushIncrGlyphList + 87172 9 AdobePDFL 0x02111b26 PDFLPrintDoc + 6322 10 AdobePDFL 0x021dccac PDSetHostEncoding + 2412 11 AdobePDFL 0x021dce02 PDSetHostEncoding + 2754 12 AdobePDFL 0x02114eba PDFLInitFriends + 2122 13 AdobePDFL 0x021149c8 PDFLInitFriends + 856 14 ...lustrator.plugins.PDF Suite 0x1b9fe096 PluginMain + 163654 15 ...lustrator.plugins.PDF Suite 0x1b9fdb61 PluginMain + 162321 16 ...lustrator.plugins.PDF Suite 0x1b9fe0f2 PluginMain + 163746 17 ...lustrator.plugins.PDF Suite 0x1b9dc872 PluginMain + 26402 18 ...lustrator.plugins.PDF Suite 0x1b9dcc7b PluginMain + 27435 19 ...lustrator.plugins.PDF Suite 0x1b9d61f3 PluginMain + 163 20 com.adobe.illustrator 0x006a93ff 0x1000 + 6980607 21 com.adobe.illustrator 0x006a89c6 0x1000 + 6977990 22 com.adobe.illustrator 0x00586d75 0x1000 + 5791093 23 com.adobe.illustrator 0x00586e2d 0x1000 + 5791277 24 com.adobe.illustrator 0x001674af 0x1000 + 1467567 25 com.adobe.illustrator 0x00587887 0x1000 + 5793927 26 com.adobe.illustrator 0x0054df6e 0x1000 + 5558126 27 com.adobe.illustrator 0x00167bd1 0x1000 + 1469393 28 com.adobe.illustrator 0x00169169 0x1000 + 1474921 29 com.adobe.illustrator 0x00a3af62 AWS_CUI_SetPromptMessage(long, adobe::aws::gen::String<unsigned short>&) + 54286 30 com.adobe.illustrator 0x00041d8f 0x1000 + 265615 31 com.adobe.illustrator 0x00a18200 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 43420 32 com.adobe.illustrator 0x0004210a 0x1000 + 266506 33 com.adobe.illustrator 0x000d840b 0x1000 + 881675 34 com.adobe.illustrator 0x000a2cd2 0x1000 + 662738 35 com.adobe.illustrator 0x00003672 0x1000 + 9842 36 com.adobe.illustrator 0x00003599 0x1000 + 9625 Thread 1: Dispatch queue: com.apple.libdispatch-manager 0 libSystem.B.dylib 0x94f4a0ea kevent + 10 1 libSystem.B.dylib 0x94f4a804 _dispatch_mgr_invoke + 215 2 libSystem.B.dylib 0x94f49cc3 _dispatch_queue_invoke + 163 3 libSystem.B.dylib 0x94f49a68 _dispatch_worker_thread2 + 234 4 libSystem.B.dylib 0x94f494f1 _pthread_wqthread + 390 5 libSystem.B.dylib 0x94f49336 start_wqthread + 30 Thread 2: 0 libSystem.B.dylib 0x94f23922 semaphore_wait_signal_trap + 10 1 libSystem.B.dylib 0x94f5145c _pthread_cond_wait + 1089 2 libSystem.B.dylib 0x94f9a503 pthread_cond_wait + 48 3 com.adobe.amt.services 0x047c9552 AMTConditionLock::LockWhenCondition(int) + 46 4 com.adobe.amt.services 0x047c4995 _AMTThreadedPCDService::PCDThreadWorker(_AMTThreadedPCDService*) + 115 5 com.adobe.amt.services 0x047c95b0 AMTThread::Worker(void*) + 20 6 libSystem.B.dylib 0x94f50fbd _pthread_start + 345 7 libSystem.B.dylib 0x94f50e42 thread_start + 34 Thread 3: 0 libSystem.B.dylib 0x94f2393a semaphore_timedwait_signal_trap + 10 1 libSystem.B.dylib 0x94f51445 _pthread_cond_wait + 1066 2 libSystem.B.dylib 0x94f80028 pthread_cond_timedwait_relative_np + 47 3 ...ple.CoreServices.CarbonCore 0x9756e235 TSWaitOnConditionTimedRelative + 242 4 ...ple.CoreServices.CarbonCore 0x9756df73 TSWaitOnSemaphoreCommon + 511 5 ...ple.CoreServices.CarbonCore 0x9759216b TimerThread + 97 6 libSystem.B.dylib 0x94f50fbd _pthread_start + 345 7 libSystem.B.dylib 0x94f50e42 thread_start + 34 Thread 4: 0 libSystem.B.dylib 0x94f51806 __semwait_signal + 10 1 libSystem.B.dylib 0x94f514c2 _pthread_cond_wait + 1191 2 libSystem.B.dylib 0x94f53158 pthread_cond_wait$UNIX2003 + 73 3 ...ple.CoreServices.CarbonCore 0x9758287a TSWaitOnCondition + 126 4 ...ple.CoreServices.CarbonCore 0x9756e20d TSWaitOnConditionTimedRelative + 202 5 ...ple.CoreServices.CarbonCore 0x97569b33 MPWaitOnQueue + 250 6 AdobeACE 0x0130a38d 0x12d9000 + 201613 7 AdobeACE 0x01309d85 0x12d9000 + 200069 8 ...ple.CoreServices.CarbonCore 0x9754d7ae PrivateMPEntryPoint + 68 9 libSystem.B.dylib 0x94f50fbd _pthread_start + 345 10 libSystem.B.dylib 0x94f50e42 thread_start + 34 Thread 0 crashed with X86 Thread State (32-bit): eax: 0xffffff4a ebx: 0x0236f46a ecx: 0x00000008 edx: 0xbfffe7be edi: 0xffffff4a esi: 0x00000119 ebp: 0xbfffe768 esp: 0xbfffe750 ss: 0x0000001f efl: 0x00010286 eip: 0x024104cd cs: 0x00000017 ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037 cr2: 0xffffff5a [/QUOTE]
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Apple Computing Products:
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Illustrator CS4 just doesn't open all of a sudden in Snow Leopard 10.6.2.
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