Hi
I've been trying to help an even more computer illiterate friend fix her ibook g4
the problem: after a few minutes of use it freezes. can be turned off by pressing the power button down for a while, and the cursor will move, just not do anything.
attempted fixes tried so far:
mac hardware test - everything passed
reinstall operating system - still crashing
questions:
1 - any ideas what's going on and how to fix it?
2 - ibook was running 10.3 when problems started. i did an archive and install, having backed up all her information. however, i installed 10.2 because that was all she had the disc for. is there anyway i can undo this, and return to the archived 10.3?
ta
I've been trying to help an even more computer illiterate friend fix her ibook g4
the problem: after a few minutes of use it freezes. can be turned off by pressing the power button down for a while, and the cursor will move, just not do anything.
attempted fixes tried so far:
mac hardware test - everything passed
reinstall operating system - still crashing
questions:
1 - any ideas what's going on and how to fix it?
2 - ibook was running 10.3 when problems started. i did an archive and install, having backed up all her information. however, i installed 10.2 because that was all she had the disc for. is there anyway i can undo this, and return to the archived 10.3?
ta