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<blockquote data-quote="bryphotoguy" data-source="post: 379917" data-attributes="member: 26695">If it's defective, they pay to pick it up.&nbsp; I purchased a iPod refurb (40GB V3 i think) and it crapped out 2 days later.&nbsp; I got it back and I would still having problems two weeks later.&nbsp; They paid to pickup the iPod, let me keep the dock/ wall charger and accessories and gave me a full refund.&nbsp; No questions asked.&nbsp; I was so happy, I went out the next day and bought the video iPod. Just tell them of all your problems and you want to send it back for a refund.&nbsp; I wouldn't ask for exchange because that might look like buyers remorse (which will cost you.)&nbsp; Make sure you get your money and give it right back for the Mac Pro.&nbsp; BryanJust make sure you get someone cool and understanding on the phone.&nbsp; If not, ask to be transferred or hangup and try again.&nbsp; It'll make life a billion times less complicated!Good luck!!!</blockquote>

[QUOTE="bryphotoguy, post: 379917, member: 26695"] If it's defective, they pay to pick it up. I purchased a iPod refurb (40GB V3 i think) and it crapped out 2 days later. I got it back and I would still having problems two weeks later. They paid to pickup the iPod, let me keep the dock/ wall charger and accessories and gave me a full refund. No questions asked. I was so happy, I went out the next day and bought the video iPod. Just tell them of all your problems and you want to send it back for a refund. I wouldn't ask for exchange because that might look like buyers remorse (which will cost you.) Make sure you get your money and give it right back for the Mac Pro. Bryan Just make sure you get someone cool and understanding on the phone. If not, ask to be transferred or hangup and try again. It'll make life a billion times less complicated! Good luck!!! [/QUOTE]

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