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Switcher Hangout (Windows to Mac)
HP Scan, Easy Scan problem
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<blockquote data-quote="kd929" data-source="post: 1788547" data-attributes="member: 398740"><p>I have a new HP printer. I have uninstalled all HP software using appzapper. deleted the printer from settings-printers and scanners. And then loaded the new HP Envoy 4520 drivers, hp utilities, etc. </p><p></p><p>But when I go into HP easy scan, it still only has the older printer so there is no way to scan from the mac. </p><p></p><p>Then when I go to the HP printer, and select scan it shows me the macbook but when I select it to scan to, it says the macbook isn't connected. I can print from the macbook no problem but the scan doesn't seem to be working. I've uninstalled and reinstalled several times, including the apps, HP Utility, HP Easy Scan but it doesn't work. </p><p></p><p>It seems like the printer is connected but not the scanner. Any ideas? I've newly returned to the macbook so I don't have all the smarts understood. Thank you for any help and suggestions. </p><p></p><p>Macbook 15", Yosemite 10.10.5, 16Gb Ram,</p></blockquote><p></p>
[QUOTE="kd929, post: 1788547, member: 398740"] I have a new HP printer. I have uninstalled all HP software using appzapper. deleted the printer from settings-printers and scanners. And then loaded the new HP Envoy 4520 drivers, hp utilities, etc. But when I go into HP easy scan, it still only has the older printer so there is no way to scan from the mac. Then when I go to the HP printer, and select scan it shows me the macbook but when I select it to scan to, it says the macbook isn't connected. I can print from the macbook no problem but the scan doesn't seem to be working. I've uninstalled and reinstalled several times, including the apps, HP Utility, HP Easy Scan but it doesn't work. It seems like the printer is connected but not the scanner. Any ideas? I've newly returned to the macbook so I don't have all the smarts understood. Thank you for any help and suggestions. Macbook 15", Yosemite 10.10.5, 16Gb Ram, [/QUOTE]
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HP Scan, Easy Scan problem
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