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Apple Computing Products:
macOS - Operating System
how to reinstall OS x
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<blockquote data-quote="soper777" data-source="post: 1632290" data-attributes="member: 230951"><p>I have 3+ year old mac book pro with Yosemite installed. I have some how picked up malware or some other bad stuff. </p><p> </p><p>Here are my symptoms:</p><p>1. speed of computer erotic– very Slow one day then faster another.</p><p>2. The typing indicator looks like it is typing on top of the letters I am typing.</p><p>3. The computer shuts it self off if not used for a few minutes. (this is even when I changed the power settings to never turn off, and screen saver set up for one hour before it comes on)</p><p>4. Then it takes a very long time to open up.</p><p>5. when opening a new internet window -- other tabs automatically open up from many and all sorts of places.</p><p>6. I have Office Mac 2011 installed and now none of the programs will open up. </p><p> </p><p>I took the computer into Genius bar and they said it was not a hardware problem but a software one and they did not solve software problem -- so I am on my own.</p><p> </p><p>I bought a new MacBook air, and use the backup of my MacBook Pro get my programs on it– And all the problems from the MacBook Pro transferred over to the MacBook air.</p><p> </p><p>I called the Office Mac 2011 number for support, and they through "Log me in rescue' software, came on alive on my computer and look at both of my computers and said they were filled full of malware and all sorts of other bad stuff. they said they would"Fix it for me", but of course for a 'Nice price'</p><p> </p><p>I am thinking that all I would have to do, is to make a backup with Time Machine, reformat the hard drive, and put only the programs safe programs on that I want on– That I know are safe–and used Time Machine to get the data for those programs once they are installed.</p><p> </p><p>I don't know if this would work but it seems to me it should.</p><p> </p><p>Once I have wipe the hard drive and reformatted it (I know how to do that), but I'm not sure how to get the Yosemite reinstalled- and would it have all the Mac programs on it that came with the Mac when it was new.</p><p> </p><p>Sorry for the laborious description of what's going on, but could somebody please help me.</p><p> </p><p>Thank you</p></blockquote><p></p>
[QUOTE="soper777, post: 1632290, member: 230951"] I have 3+ year old mac book pro with Yosemite installed. I have some how picked up malware or some other bad stuff. Here are my symptoms: 1. speed of computer erotic– very Slow one day then faster another. 2. The typing indicator looks like it is typing on top of the letters I am typing. 3. The computer shuts it self off if not used for a few minutes. (this is even when I changed the power settings to never turn off, and screen saver set up for one hour before it comes on) 4. Then it takes a very long time to open up. 5. when opening a new internet window -- other tabs automatically open up from many and all sorts of places. 6. I have Office Mac 2011 installed and now none of the programs will open up. I took the computer into Genius bar and they said it was not a hardware problem but a software one and they did not solve software problem -- so I am on my own. I bought a new MacBook air, and use the backup of my MacBook Pro get my programs on it– And all the problems from the MacBook Pro transferred over to the MacBook air. I called the Office Mac 2011 number for support, and they through "Log me in rescue' software, came on alive on my computer and look at both of my computers and said they were filled full of malware and all sorts of other bad stuff. they said they would"Fix it for me", but of course for a 'Nice price' I am thinking that all I would have to do, is to make a backup with Time Machine, reformat the hard drive, and put only the programs safe programs on that I want on– That I know are safe–and used Time Machine to get the data for those programs once they are installed. I don't know if this would work but it seems to me it should. Once I have wipe the hard drive and reformatted it (I know how to do that), but I'm not sure how to get the Yosemite reinstalled- and would it have all the Mac programs on it that came with the Mac when it was new. Sorry for the laborious description of what's going on, but could somebody please help me. Thank you [/QUOTE]
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Apple Computing Products:
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how to reinstall OS x
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