Help with Corel Photo-Paint 8

[Denimgirl]

Hi guys,
I am running Coral Photo-paint 8 Limited Edition on my trusty mac OS 9.0.4 but everytime I open the help files my computer freezes.
I've tried reinstalling it and deleting the prefs, but the same problem.

Does anyone have a fix for this or know of where I can download a user manual?

Ta in advance
Denim Girl

 

[goodolebwinches]

Painter 8 wants lots of RAM. I don't know how much RAM you have, and that may not even be the issue for you.
Here is a list of things it could be:

1. OS 9.0.4........you may need to move up to 9.2.2(download is free) and the firmware update for your system

2. You haven't run "disk utility" in a while.....maybe you should try running it.

3. Physical RAM/and or Virtual RAM in OS 9....might want to turn off the virtual and beef up the physical(this week PC100 128mb is $9.99 a stick at a store that rhymes with "Best Guy" this week).

Give your system specs:
1. System
2. G3 or G4
3. Amount of RAM
ETC.

 

[Denimgirl]

I've tried running my disk utility, disk first aid, conflict catcher etc etc to no avail.

My specs are:
iMac OS 9.0.4 DV 450mhz 64mb with VM on.

The photo-paint requires a recommended 20000 and I've given it 30000. I've also increased the memory on the helper application which can only run from within the program.

A few people have suggested I upgrade to 9.2.2, is this a complicated exercise? Do I lose any information that's already on my computer? Will I still be able to use all of my other applications? (questions, questions, questions, sorry about that...lol)

Regards
Denim Girl

 

[Denimgirl]

Got more RAM...still crashing

OK folks,

I went out and got more RAM....I have a total now of 192mb and this help file is still crashing my computer. I've tried it with VM on and with VM off.
Any ideas?

Denim Girl

 

[Murlyn]

Upgrade your OS and no you shouldnt lose any data by upgrading, but you should always backup regardless if you are upgrading or not.. always backup!