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Help With An Epson PictureMate On A New iMac
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<blockquote data-quote="kodiak1007" data-source="post: 495860" data-attributes="member: 35563"><p>To clear a mix of driver files and get only the latest Intel Core Duodriver</p><p>download installed and working properly, do the following:</p><p></p><p>REMOVE FILES</p><p></p><p>1. Double click on the MAC HARD DRIVE.</p><p>2. Double click on the LIBRARY folder.</p><p>3. Double click on the PRINTERS folder.</p><p>4. Drag the EPSON folder to the trash can.</p><p>5. Close any open windows.</p><p>6. Double click on the MAC HARD DRIVE.</p><p>7. Double click on the LIBRARY folder.</p><p>8. Double click on the RECEIPTS folder.</p><p>9. Delete any EPSON receipts.</p><p>10. Close all open windows and restart your computer.</p><p></p><p>DOWNLOAD</p><p></p><p>If you have not done so already, use the following steps to obtain the</p><p>download for the new Intel Core Duodriver:</p><p></p><p>1. Go to <a href="http://support.epson.com" target="_blank">http://support.epson.com</a></p><p>2. Select PRINTERS under Product then INKJET, then your model.</p><p>3. Under DRIVERS & DOWNLOADS select Macintosh.</p><p>4. Download only the driver marked for the Intel Core Duo system:</p><p></p><p>Printer Driver v3.5aAs</p><p>Macintosh OS X (v10.2.8 or later), Intel-based Macs with OS X (v10.4.4 or</p><p>later)</p><p>epson12250.dmg - 7.4MB - posted on 04/13/07</p><p></p><p>Installation instructions:</p><p></p><p>1. After download is complete, double click the icon that appears on your</p><p>desktop. This will create a disk image on your desktop.</p><p>2. Open this disk image and double-click the INSTALLER icon to begin the</p><p>installation.</p><p>3. Enter password and follow prompts through install.</p><p>4. Quit the installer and restart the Mac once the installation is</p><p>complete.</p><p></p><p>Please try the following to add the printer once the new downloadable Intel</p><p>Core Duodriver has been downloaded and installed properly:</p><p></p><p>1. Connect printer.</p><p>2. Open Printer Setup Utility.</p><p>3. Click ADD.</p><p>4. Ensure you are on the Default Browser window.</p><p>5. Highlight printer as it appears under Printer Name.</p><p>6. Your printer model should automatically appear under PRINT USING. If it</p><p>does not appear, select OTHER (not EPSON - which links you to GIMP drivers,</p><p>which we don't recommend or support).</p><p>7. A new window opens where you can Browse to the hard drive location of:</p><p>HD > Library > Printers > Epson > Inkjet Printers</p><p>(This location contains all the Intel Core DuoEpson driver plugins, be they</p><p>resident or downloaded.)</p><p>8. Highlight/Select the plugin for your printer model in the Inkjet</p><p>Printers folder, then click OPEN.</p><p>9. Use the up/down arrows at the end of PRINT USING again to (re)select the</p><p>printer's name, which will now appear at the TOP of the PRINT USING list.</p><p>10. Click ADD. The new downloaded driver will now be added on the list.</p><p>11. If there are other printers on the list, ensure the Epson is made</p><p>default before testing.</p><p></p><p>If you require further assistance with this particular issue, please ensure</p><p>all of our previous correspondence is contained in your reply, so we can</p><p>better track the history of this issue.</p><p></p><p>If you have a different issue, please submit another E-form via our website</p><p>(<a href="http://www.epson.com)" target="_blank">http://www.epson.com)</a>, and we will respond in a timely manner. Thank you</p><p>again for contacting Epson.</p><p></p><p></p><p>Jasmine P</p><p>Epson Connection</p><p></p><p>--Your original question has been</p><p>attached below--</p><p></p><p></p><p>Downloaded the only mac. files available. non were listed as Intel core duo</p><p>with os X drivers. Installed as directed. Printer browser showed Picture</p><p>Mate PM 240 The add button was shaded. There were no drivers for this</p><p>printer. Please <a href="mailto:help.Web_Supportma@ea.epson.com">help.Web_Supportma@ea.epson.com</a> wrote:Thank you for</p><p>contacting the Epson Connection.Please do the following to download and</p><p>install the printer driver for yourIntel Core system.DOWNLOADPlease follow</p><p>the steps below to download and install your printer in OSX.4:1. Go to the</p><p>website <a href="http://support.epson.com2" target="_blank">http://support.epson.com2</a>. Under the PRINTERS heading select INKJET</p><p>and then your printer model.3. Under the Drivers & Downloads section select</p><p>Macintosh. Download theMacintosh Intel Core Duo with OS X</p><p>driverINSTALLATION1. After download is complete, double click the icon that</p><p>appears on yourdesktop, then click CONTINUE, then CONTINUE again, then OK</p><p>on theINSTALLATION WAS SUCCESSFUL screen.2. Open the new folder created by</p><p>the extraction process. It will appearsomething like epson1XXXX (X</p><p>represents variable numbers).3. When you open this folder, you will find a</p><p>file with a .DMG extension -double-click it. This will create another icon</p><p>on the desktop with the nameof your printer. Double-click to open the DISK</p><p>IMAGE file.NOTE: In most OS 10.4 systems the installer will perform this</p><p>stepautomatically and you will see an INSTALLER.PKG file.4. Double click</p><p>the INSTALLER.PKG file to start the installation process.5. The next menu</p><p>will prompt you to ensure that you have AdministratorRights to install the</p><p>printer driver. Click on the lock (if necessary) andenter your password.6.</p><p>The actual installation process will begin. Click CONTINUE, thenCONTINUE</p><p>again at the SOFTWARE AGREEMENT window, then CONTINUE again, thenAGREE.7.</p><p>You will be prompted to select a disk to install the printer to. Selectthe</p><p>appropriate Macintosh HD or OS X drive or partition and click CONTINUE.8.</p><p>In the next window that appears, click INSTALL.9. You may be informed that</p><p>the computer needs to be restarted afterinstallation; click CONTINUE</p><p>INSTALLATION here. The driver will now beinstalled and the system</p><p>optimized. Restart the computer when install</p><p>iscomplete.Configuration1. Make sure that your printer is turned on and</p><p>connected to yourcomputer.2. Open the HARD DRIVE, go into the</p><p>APPLICATIONS, and select the UTILITIESfolder.3. Double click on the</p><p>PRINTER SETUP UTILITY. If your printer is listedcorrectly, close out of the</p><p>windows and test your printer, as it is alreadyinstalled.4. If it is not</p><p>listed click the Add tab at the top of the Printer Browserwindow. Another</p><p>window should open showing the printer model you have,highlight this and</p><p>select ADD. Close out of any open windows and test yourprinter. Please</p><p>make sure that you select the correct printer in the PAGESETUP and PRINT</p><p>menu of the application.If you do not see the name of the printer in the</p><p>Window ensure the deviceis powered on and connected directly to your</p><p>system. If you still do notsee the printer name try another USB port or</p><p>cable</p></blockquote><p></p>
[QUOTE="kodiak1007, post: 495860, member: 35563"] To clear a mix of driver files and get only the latest Intel Core Duodriver download installed and working properly, do the following: REMOVE FILES 1. Double click on the MAC HARD DRIVE. 2. Double click on the LIBRARY folder. 3. Double click on the PRINTERS folder. 4. Drag the EPSON folder to the trash can. 5. Close any open windows. 6. Double click on the MAC HARD DRIVE. 7. Double click on the LIBRARY folder. 8. Double click on the RECEIPTS folder. 9. Delete any EPSON receipts. 10. Close all open windows and restart your computer. DOWNLOAD If you have not done so already, use the following steps to obtain the download for the new Intel Core Duodriver: 1. Go to [url]http://support.epson.com[/url] 2. Select PRINTERS under Product then INKJET, then your model. 3. Under DRIVERS & DOWNLOADS select Macintosh. 4. Download only the driver marked for the Intel Core Duo system: Printer Driver v3.5aAs Macintosh OS X (v10.2.8 or later), Intel-based Macs with OS X (v10.4.4 or later) epson12250.dmg - 7.4MB - posted on 04/13/07 Installation instructions: 1. After download is complete, double click the icon that appears on your desktop. This will create a disk image on your desktop. 2. Open this disk image and double-click the INSTALLER icon to begin the installation. 3. Enter password and follow prompts through install. 4. Quit the installer and restart the Mac once the installation is complete. Please try the following to add the printer once the new downloadable Intel Core Duodriver has been downloaded and installed properly: 1. Connect printer. 2. Open Printer Setup Utility. 3. Click ADD. 4. Ensure you are on the Default Browser window. 5. Highlight printer as it appears under Printer Name. 6. Your printer model should automatically appear under PRINT USING. If it does not appear, select OTHER (not EPSON - which links you to GIMP drivers, which we don't recommend or support). 7. A new window opens where you can Browse to the hard drive location of: HD > Library > Printers > Epson > Inkjet Printers (This location contains all the Intel Core DuoEpson driver plugins, be they resident or downloaded.) 8. Highlight/Select the plugin for your printer model in the Inkjet Printers folder, then click OPEN. 9. Use the up/down arrows at the end of PRINT USING again to (re)select the printer's name, which will now appear at the TOP of the PRINT USING list. 10. Click ADD. The new downloaded driver will now be added on the list. 11. If there are other printers on the list, ensure the Epson is made default before testing. If you require further assistance with this particular issue, please ensure all of our previous correspondence is contained in your reply, so we can better track the history of this issue. If you have a different issue, please submit another E-form via our website ([url]http://www.epson.com)[/url], and we will respond in a timely manner. Thank you again for contacting Epson. Jasmine P Epson Connection --Your original question has been attached below-- Downloaded the only mac. files available. non were listed as Intel core duo with os X drivers. Installed as directed. Printer browser showed Picture Mate PM 240 The add button was shaded. There were no drivers for this printer. Please [email]help.Web_Supportma@ea.epson.com[/email] wrote:Thank you for contacting the Epson Connection.Please do the following to download and install the printer driver for yourIntel Core system.DOWNLOADPlease follow the steps below to download and install your printer in OSX.4:1. Go to the website [url]http://support.epson.com2[/url]. Under the PRINTERS heading select INKJET and then your printer model.3. Under the Drivers & Downloads section select Macintosh. Download theMacintosh Intel Core Duo with OS X driverINSTALLATION1. After download is complete, double click the icon that appears on yourdesktop, then click CONTINUE, then CONTINUE again, then OK on theINSTALLATION WAS SUCCESSFUL screen.2. Open the new folder created by the extraction process. It will appearsomething like epson1XXXX (X represents variable numbers).3. When you open this folder, you will find a file with a .DMG extension -double-click it. This will create another icon on the desktop with the nameof your printer. Double-click to open the DISK IMAGE file.NOTE: In most OS 10.4 systems the installer will perform this stepautomatically and you will see an INSTALLER.PKG file.4. Double click the INSTALLER.PKG file to start the installation process.5. The next menu will prompt you to ensure that you have AdministratorRights to install the printer driver. Click on the lock (if necessary) andenter your password.6. The actual installation process will begin. Click CONTINUE, thenCONTINUE again at the SOFTWARE AGREEMENT window, then CONTINUE again, thenAGREE.7. You will be prompted to select a disk to install the printer to. Selectthe appropriate Macintosh HD or OS X drive or partition and click CONTINUE.8. In the next window that appears, click INSTALL.9. You may be informed that the computer needs to be restarted afterinstallation; click CONTINUE INSTALLATION here. The driver will now beinstalled and the system optimized. Restart the computer when install iscomplete.Configuration1. Make sure that your printer is turned on and connected to yourcomputer.2. Open the HARD DRIVE, go into the APPLICATIONS, and select the UTILITIESfolder.3. Double click on the PRINTER SETUP UTILITY. If your printer is listedcorrectly, close out of the windows and test your printer, as it is alreadyinstalled.4. If it is not listed click the Add tab at the top of the Printer Browserwindow. Another window should open showing the printer model you have,highlight this and select ADD. Close out of any open windows and test yourprinter. Please make sure that you select the correct printer in the PAGESETUP and PRINT menu of the application.If you do not see the name of the printer in the Window ensure the deviceis powered on and connected directly to your system. If you still do notsee the printer name try another USB port or cable [/QUOTE]
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