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Apple Computing Products:
macOS - Notebook Hardware
Hard drive crash
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<blockquote data-quote="nduetime@juno.c" data-source="post: 1006435" data-attributes="member: 39158"><p>I believe my hard drive crashed tonight. I've never experienced this before so I may be wrong. </p><p></p><p>Computer froze earlier this evening. I tried to close the program and restart but it was locked up completely. Manually shut if off and restarted it. I get a clicking sound coming from the front left corner and a grey screen. After a minute or two I get a flashing folder. Searching the forum and other sites, I believe this is a HD crash. </p><p></p><p>I've read that I should insert my startup disk. I've done so and it brings me to where I can reinstall the OS. A couple of questions, by doing this will it erase all of my files I am trying to recover? </p><p></p><p>I was able to get into disc utility from the reinstall screen. However, the HD doesn't show up here, does this mean the HD has completely crashed and no data can be recovered? </p><p></p><p>Lastly, if reinstalling the OS does not delete the files I am trying to recover but I am unsuccessful in doing so, is there another way to get them (recovery service) and if so, what is the ballpark figure to do so?</p></blockquote><p></p>
[QUOTE="nduetime@juno.c, post: 1006435, member: 39158"] I believe my hard drive crashed tonight. I've never experienced this before so I may be wrong. Computer froze earlier this evening. I tried to close the program and restart but it was locked up completely. Manually shut if off and restarted it. I get a clicking sound coming from the front left corner and a grey screen. After a minute or two I get a flashing folder. Searching the forum and other sites, I believe this is a HD crash. I've read that I should insert my startup disk. I've done so and it brings me to where I can reinstall the OS. A couple of questions, by doing this will it erase all of my files I am trying to recover? I was able to get into disc utility from the reinstall screen. However, the HD doesn't show up here, does this mean the HD has completely crashed and no data can be recovered? Lastly, if reinstalling the OS does not delete the files I am trying to recover but I am unsuccessful in doing so, is there another way to get them (recovery service) and if so, what is the ballpark figure to do so? [/QUOTE]
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Apple Computing Products:
macOS - Notebook Hardware
Hard drive crash
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