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<blockquote data-quote="MacInWin" data-source="post: 1650653">Welcome to the forums.Don't take this first part wrong, I'm jus trying to help you communicate here better. We do take terminology seriously since we're trying to fix problems we cannot see.First, it's a Mac, not a MAC. And it's probably not a Mac Pro, but a MacBook Pro. The Mac Pro is very pricey and not an entry machine. And if it has OS X 10.9, it probably wasn't new, either, as that version was replaced with OS X 10.10 some time ago.So, before we proceed, exactly what is it? You can find out by clicking on the Apple logo and About This Mac will tell you what Mac it is and what the version of the OS is. It will also tell you how much memory you have (&quot;Plenty&quot; is not the right answer). As a suggestion, once you know the specs, put them in your profile and they will show up under your screen name and you won't have to post it again in the future. And was the spinning wheel multicolored or just blue?</blockquote>

[QUOTE="MacInWin, post: 1650653"] Welcome to the forums. Don't take this first part wrong, I'm jus trying to help you communicate here better. We do take terminology seriously since we're trying to fix problems we cannot see. First, it's a Mac, not a MAC. And it's probably not a Mac Pro, but a MacBook Pro. The Mac Pro is very pricey and not an entry machine. And if it has OS X 10.9, it probably wasn't new, either, as that version was replaced with OS X 10.10 some time ago. So, before we proceed, exactly what is it? You can find out by clicking on the Apple logo and About This Mac will tell you what Mac it is and what the version of the OS is. It will also tell you how much memory you have ("Plenty" is not the right answer). As a suggestion, once you know the specs, put them in your profile and they will show up under your screen name and you won't have to post it again in the future. And was the spinning wheel multicolored or just blue? [/QUOTE]

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