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Message: <blockquote data-quote="sundug" data-source="post: 1859177" data-attributes="member: 405268"><p>Thank you for your reply, Ian, but with the computer off, when I hold down both Command and R keys, then hit power, I see the Apple symbol for a few seconds, then it disappears and a circle with a slash-the NO symbol appears for a few seconds, then goes back to the Apple symbol. Nothing else appears on the screen. I have continued to hold those two keys down for a few minutes, and nothing changes. Any other ideas?</p></blockquote><p></p>